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PSS DESIGN INNOVATION: PROTOTYPING IN PRACTICE

Part of: Design Innovation, Information and Knowledge

Published online by Cambridge University Press:  11 June 2020

R. Ruvald ,
A. Larsson ,
C. Johansson Askling  and
A. Bertoni
R. Ruvald*
Affiliation:
Blekinge Institute of Technology, Sweden
A. Larsson
Affiliation:
Blekinge Institute of Technology, Sweden
C. Johansson Askling
Affiliation:
Blekinge Institute of Technology, Sweden
A. Bertoni
Affiliation:
Blekinge Institute of Technology, Sweden
*
*[email protected]

Abstract

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Heavy equipment manufacturers recognise an opportunity to realise customer value gains through offering new Product-Service Systems. Such transition implies a radical shift in how new systems are designed. Based on a set of interviews the paper investigates how radical PSS innovation can be enabled by the use of physical prototypes as boundary object to navigate early PSS design ambiguity. On such basis, suggestions for augmenting existing support tools are made in relation to the existing literature.

Keywords

product-service systems (PSS)prototypingdesign thinkingdesign support system
Type
Article
Information
Proceedings of the Design Society: DESIGN Conference , Volume 1 , May 2020 , pp. 1355 - 1364
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2020. Published by Cambridge University Press

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