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MODELLING THE GENERATIVE POWER OF SERVICE DESIGN PRACTICE THROUGH THE REFINED LANGUAGE OF THE “C-K THEORY”

Part of: Design Theory and Research Methods

Published online by Cambridge University Press:  11 June 2020

N. Dragicevic ,
W. B. Lee ,
E. Tsui  and
E. Chew
N. Dragicevic*
Affiliation:
The Hong Kong Polytechnic University, Hong Kong
W. B. Lee
Affiliation:
The Hong Kong Polytechnic University, Hong Kong
E. Tsui
Affiliation:
The Hong Kong Polytechnic University, Hong Kong
E. Chew
Affiliation:
University of Technology Sydney, Australia
*
*[email protected]

Abstract

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“C-K theory”, a theory of reasoning in design, offers a formal modelling language with the power to describe the unfolding of creativity and the generation of new innovative objects as integral parts of design practice. However, the theory has limited ability to analyze and describe the particulars of design practice when the target area is service. To address this question, the purpose of this paper is to refine the “C-K theory” by embedding service relevant constructs and exploring strategies for enhancing the creative engagement resulting in the innovative service concepts.

Keywords

C-K design theoryservice-oriented designdesign practiceframing
Type
Article
Information
Proceedings of the Design Society: DESIGN Conference , Volume 1 , May 2020 , pp. 11 - 20
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2020. Published by Cambridge University Press

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