Published online by Cambridge University Press: 11 June 2020
Complex products and shorter development cycles lead to an increasing number of engineering changes. In order to be able to process these changes more effectively and efficiently, this paper develops a description model as a first step towards a data driven approach of processing engineering change requests. The description model is systematically derived from literature using text mining and natural language processing techniques. An example of the application is given by an automated classification based on similarity calculations between new and historic engineering change requests.