Published online by Cambridge University Press: 01 July 2004
In this article, we investigate single-server finite-capacity queues where the partial acceptance rule is applied. In particular, we focus on the monotonicity of the amount of lost (processed) work in the queues with respect to the directionally convex order of work or interarrival processes. We first compare the queues that differ only in their work processes and show that if the work processes are directionally convex ordered, so is the amount of work lost (or processed) in the systems. Next, we compare the queues that differ only in their interarrival processes and show that if the interarrival processes are directionally convex ordered, so is the amount of work lost (or processed) in the systems. Using these results, we establish the formula that gives the upper bound of work-loss probability based only on the marginal distributions of work and interarrival processes. Numerical experiments using the data of actual-LAN (local area network) traffic show that the derived formula gives tight bounds sufficient for practical use.