Crossref Citations
This article has been cited by the following publications. This list is generated based on data provided by
Crossref.
Li, Dong
and
Glazebrook, Kevin D.
2010.
An approximate dynamic programing approach to the development of heuristics for the scheduling of impatient jobs in a clearing system.
Naval Research Logistics (NRL),
Vol. 57,
Issue. 3,
p.
225.
Roubos, D.
and
Bhulai, S.
2012.
APPROXIMATE DYNAMIC PROGRAMMING TECHNIQUES FOR SKILL-BASED ROUTING IN CALL CENTERS.
Probability in the Engineering and Informational Sciences,
Vol. 26,
Issue. 4,
p.
581.
Niño-Mora, José
2012.
Admission and routing of soft real-time jobs to multiclusters: Design and comparison of index policies.
Computers & Operations Research,
Vol. 39,
Issue. 12,
p.
3431.
Gong, Yeming (Yale)
deKoster, René B. M.
Frenk, J. B. G. (Hans)
and
Gabor, Adriana F.
2013.
Increasing the Revenue of Self‐Storage Warehouses by Facility Design.
Production and Operations Management,
Vol. 22,
Issue. 3,
p.
555.
Örmeci, E. Lerzan
Salman, F. Sibel
and
Yücel, Eda
2014.
Staff rostering in call centers providing employee transportation.
Omega,
Vol. 43,
Issue. ,
p.
41.
Barz, Christiane
and
Kolisch, Rainer
2014.
Hierarchical Multi‐skill Resource Assignment in the Telecommunications Industry.
Production and Operations Management,
Vol. 23,
Issue. 3,
p.
489.
Dorsman, Jan-Pieter L.
Bhulai, Sandjai
and
Vlasiou, Maria
2015.
Dynamic server assignment in an extended machine-repair model.
IIE Transactions,
Vol. 47,
Issue. 4,
p.
392.
Onderwater, Martijn
Bhulai, Sandjai
and
van der Mei, Rob
2015.
On the Control of a Queueing System with Aging State Information.
Stochastic Models,
Vol. 31,
Issue. 4,
p.
588.
van Buuren, Martin
Kommer, Geert Jan
van der Mei, Rob
and
Bhulai, Sandjai
2015.
A simulation model for emergency medical services call centers.
p.
844.
van Buuren, Martin
Kommer, Geert Jan
van der Mei, Rob
and
Bhulai, Sandjai
2017.
EMS call center models with and without function differentiation: A comparison.
Operations Research for Health Care,
Vol. 12,
Issue. ,
p.
16.
Haijema, Rene
Hendrix, Eligius M. T.
and
van der Wal, Jan
2017.
Markov Decision Processes in Practice.
Vol. 248,
Issue. ,
p.
371.
Türker, Turgay
and
Demiriz, Ayhan
2018.
An Integrated Approach for Shift Scheduling and Rostering Problems with Break Times for Inbound Call Centers.
Mathematical Problems in Engineering,
Vol. 2018,
Issue. ,
p.
1.
Li, Quan-Lin
Ma, Jing-Yu
Fan, Rui-Na
and
Xia, Li
2019.
Stochastic Models in Reliability, Network Security and System Safety.
Vol. 1102,
Issue. ,
p.
44.
Usanov, D.
de Ven, P.M. van
and
der Mei, R.D. van
2020.
Dispatching fire trucks under stochastic driving times.
Computers & Operations Research,
Vol. 114,
Issue. ,
p.
104829.
Petitdemange, Eva
Fontanili, Franck
Lamine, Elyes
Lauras, Matthieu
and
Okongwu, Uche
2020.
A Tool-Based Framework to Assess and Challenge the Responsiveness of Emergency Call Centers.
IEEE Transactions on Engineering Management,
Vol. 67,
Issue. 3,
p.
568.
Jaimes Vanegas, Kevin Felipe
Villamizar Lozano, Sergio Andres
and
Roldán Nariño, Raúl Fabián
2023.
Operations Research and Analytics in Latin America.
p.
37.
Goedhart, Joost
Haijema, René
Akkerman, Renzo
and
de Leeuw, Sander
2023.
Replenishment and fulfilment decisions for stores in an omni-channel retail network.
European Journal of Operational Research,
Vol. 311,
Issue. 3,
p.
1009.
Alvarez Avendaño, Sebastian A.
Alagoz, Oguzhan
Oruongo, John
and
Zayas-Cabán, Gabriel
2024.
Optimizing patient transitions to skilled nursing facilities.
IISE Transactions,
p.
1.