Hostname: page-component-cd9895bd7-mkpzs Total loading time: 0 Render date: 2024-12-23T15:22:24.539Z Has data issue: false hasContentIssue false
  • English
  • Français

Industry Watch

Published online by Cambridge University Press:  13 May 2004

ROBERT DALE
ROBERT DALE
Affiliation:
Centre for Language Technology, Macquarie University, Sydney, Australia
Get access Rights & Permissions [Opens in a new window]

Extract

Here's something I read the other day:

IVR [interactive voice response] technology is at a point now where consumers almost cannot tell the difference between talking to a person and talking to a computer.

Type
Papers
Information
Natural Language Engineering , Volume 10 , Issue 2 , June 2004 , pp. 191 - 194
Copyright
© 2004 Cambridge University Press

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)