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Published online by Cambridge University Press: 03 March 2015
The primary objective of this study is to examine the type of Primary Health Care (PHC) facility used by a sample of households in Ajedabiya, taking into account the respondents' living standards and their perception of the quality of the care provided, as well as the mode of travel and travel time required to reach the health care centres. The overall level of service use has been increasing over time, reaching an annual consultation rate of up to four visits per person per year, a high level by international standards. Three major groupings of disease were identified for which the four selected PHC facilities were preferred. Satisfaction with care was analysed by looking at key variables, including staff behaviour, availability of doctors, vector distance to the PHC facility, general evaluation of health services and qualified doctors. Household incomes did not appear to be an important factor except for attending private clinics. Unlike income, distance had a strong effect on utilisation, leading to the conclusion that PHC should continue to be provided within the community, and developed further to achieve equity, effectiveness and affordability.