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Knowledge Process Outsourcing and the Legal Sector: the Evalueserve Approach

Published online by Cambridge University Press:  08 March 2012

Edward Gill
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Abstract

Edward Gill discusses the concept and issues surrounding knowledge process outsourcing and provides an insight into the business model of, and services offered by, the company, Evalueserve.

Keywords

business managementknowledge managementlaw firmsoutsourcing
Type
Outsourcing
Information
Legal Information Management , Volume 12 , Issue 1 , March 2012 , pp. 16 - 24
Copyright
Copyright © The Author(s) 2012. Published by British and Irish Association of Law Librarians

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References

Footnotes

1 Goldman Sachs, Morgan Stanley, JP Morgan, UBS, Deutsche Bank, SAP, GE and IBM have all established KPO Captives in India (Knowledge Process Outsourcing – Market and Opportunities, Evalueserve report on behalf of the India Brand Equity Foundation, http://www.ibef.org/download/Knowledge_Process_Outsourcing_170708.pdf)

2 Dr Alok Aggarwal, Evalueserve Chairman (http://www.globalservicesmedia.com/BPO/Knowledge-process-Outsourcing/KPO-Market-Growth-to-Slow/23/12/9993/GS100831598724)