Does the following scenario sound familiar? You have an enormous amount of data that needs putting into some sort of coherent order. Your external Web site and company intranet contain vast numbers of documents and offer links to yet more information sources, all containing yet more data.

Your role in this deluge of information often leaves you feeling as though you are running to stand still. There are thousands of users (company employees as well as external browsers) searching for thousands of different documents and you have the unenviable job of making all of this information available to them in an efficient manner. Too much data, too little data, or data which is inaccurate are all potential problems to a user.