Having agreed to talk about the challenges involved in providing the Court Service with a library and information service, I started to think about this year's conference theme – knowledge without frontiers – and how it applies to that service. The more I reflected on this role, the clearer it became to me that the service's challenges are also its opportunities. By sharing with you some of the challenges that face Library and Information Services (LIS) staff based in Regional libraries and offices throughout England and Wales, I hope to highlight the opportunities that are also afforded.