Published online by Cambridge University Press: 01 July 2024
The police in several Western countries have been the object of a good deal of dissatisfaction lately, whether in open confrontation with rioters and demonstrators, or as the object of severe criticism by the courts and civilian review boards. Since the respect and cooperation of the public are essential for effective police operation–in reporting crimes, assisting officers, testifying in court, or in less direct ways–police departments have begun to turn their attention to the sources of this tension. Simultaneously, this problem has become a focus of study for a number of social scientists (see, for example, Banton, 1964; Bordua, 1967; Cumming et al., 1965; Gardiner, 1969; Goldstein, 1963; Gourley, 1954; Skolnick, 1966; and Wilson, 1968). We have undertaken a study of some aspects of the relationship between the police and the public in Israel, in the context of a wider series of studies on patterns of contact between bureaucratic organizations and their clients. There may be factors in this relationship which are not evident in other countries; for example, Israeli police are organized on a national basis with centralized control rather than by local departments as in the American system, and the Israeli police are integrated with the national security effort. These very differences, however, may clarify some fundamental elements of the police-public encounter in general.
AUTHORS' NOTE: This is a revised version of a report commissioned by the Israel Police, to whom we are grateful for permission to publish the findings.