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Gender and Workplace Dispute Resolution: A Conceptual and Theoretical Model

Published online by Cambridge University Press:  02 April 2024

Patricia A. Gwartney-Gibbs  and
Denise H. Lach
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Abstract

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This essay introduces a conceptual and theoretical model for understanding how dispute resolution in the workplace contributes to gender differences in employment. We conceptualize workplace disputes as having three components: origins, processes, and outcomes. We synthesize theory and existing empirical findings in several disciplines to examine how these three components are patterned by gender roles, sex segregation in jobs, and institutionalized work structures. The essay illuminates workplace dispute resolution generally, demonstrates linkages to other aspects of gender inequality in employment, and provides a model for further research and policymaking.

Type
Gender and Conflict in the Workplace: Toward New Theory
Information
Law & Society Review , Volume 28 , Issue 2 , 1994 , pp. 265 - 296
Copyright
Copyright © 1997 by The Law and Society Association.

Footnotes

This research was supported with grants from the Fund for Research on Dispute Resolution and the facilities of the Center for the Study of Women in Society, University of Oregon. We gratefully acknowledge seed money from the University of Oregon's Office of Research and Sponsored Programs and comments from numerous colleagues and anonymous reviewers.

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