Published online by Cambridge University Press: 08 November 2010
This study of the lives and careers of Claude C. Hopkins and Earnest Elmo Calkins from their boyhood experiences with periodical advertising in the 1870s though their professional contributions to the field at the turn of the century provides a ground-level view of modern advertising's emergence. Among other things, it shows that certain marketing concepts emerged earlier than is often assumed and that these concepts were often developed independent of major advertising agencies and far from the urban centers of advertising production. Calkins and Hopkins had very different philosophies of marketing, and between them they defined a spectrum of advertising message strategy that still characterizes the field. The happenstance that Hopkins and Calkins both wrote ads for the Bissell Carpet Sweeper Company in Grand Rapids, Michigan, provides a symbolic center for this analysis that brings these developments into focus.
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4 “Brand image” and the “unique selling proposition” are advertising concepts most famously associated with the 1950s and the work of David Ogilvy and Rosser Reeves, respectively. Hopkins developed the essential ingredients of both strategies years earlier, however, and both Ogilvy and Reeves freely acknowledged his influence. It was Ogilvy who wrote that Hopkins's book Scientific Advertising had changed his life. Reeves's manifesto on the unique selling proposition specifically cited one of Hopkins's campaigns from the 1890s and declared that Hopkins's “genius for writing copy made him one of the advertising immortals.” SeeOgilvy, David, Confessions of an Advertising Man (New York, 1963), 202Google Scholar; andReeves, Rosser, Reality in Advertising (New York, 1961), 55–56.Google Scholar
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11 Sketches of Hopkins's life that have appeared in print contain numerous contradictions and inaccuracies about his early years, often citing other locations for his birth and childhood. Information from vital statistics, Census reports, city directories, and surviving copies of the Mason County Record locate Hopkins and his immediate family in Hillsdale in 1865 and 1868, i n Midland in 1870, and in Ludington in 1872–76, 1880, and 1883.
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13 , Hopkins, My Life in Advertising, 5, 19–24.Google ScholarHopkins's exact description of these circumstances is the statement: “When I was ten years old mother was left a widow.” Most historical accounts have taken him at his word, but there is evidence that he may not have been speaking literally and that his father had abandoned the family. No death was recorded for a person named Fernando Hopkins in the state of Michigan between 1867 and 1897, and a Hillsdale College publication lists an alumnus by that name living in Tacoma, Washington, in the early 1900s. There is little doubt that in one way or another Fernando left the family in the late 1870s, however, because Census records for Ludington in 1880 listed Hopkins's mother (as head of the household) along with Claude and his sister, but made no mention of his father.
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16 , Calkins, And Hearing Not, 61Google Scholar(quote). Information on the residence and employment of William C. Calkins came from Galesburg directories for years 1867, 1871, 1877, 1879, 1882, 1883, 1885, 1887, 1889, 1892, 1895, 1897, and 1898.
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22 Dodd's Nervine advertisement, Mason County Record, Sept. 17, 1873, p. 3.Google ScholarConcepts such as brand image and brand equity refer to advertisers' understanding that the meanings and associations linked to a brand name have a financial and advertising value quite apart from the physical attributes of the product itself. For an introduction and overview, seeBiel, Alexander L., “Converting Image to Equity” in Brand Equity andAdvertising, ed. Aaker, David A. and Biel, Alexander L. (Hillsdale, NJ, 1993), 67–82Google Scholar.
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29 Bissell was representative of a number of manufacturers who began experimenting with new marketing techniques around the same time. One advertising trade-journal article singled out Grand Rapids as “one of the busiest points in general advertising” and reported that “it may be said without any contradiction that the territory between Detroit and Chicago along the Michigan Central Railroad for 150 miles is the most productive 150 miles for general advertising in the United States, with a possible exception of New England.” See“Some General Advertising Centers,” Advertising Experience 7 (May 1898): 13Google Scholar;
30 , Hopkins, My Life in Advertising, 41–43.Google ScholarPublished sources have dated Hopkins's advertising breakthrough at Bissell from 1887 to the “late 1890s.” The first concrete evidence of his impact on the company's advertising that I have found comes from the Bissell Christmas campaign of 1890. The following year–1891–is the first year that Hopkins listed himself as “advertising agent” rather than a clerk or bookkeeper in the Grand Rapids City Directory. It is possible that he had begun his advertising work for Bissell a year or two earlier, but 1890 fits the timeline of his career most comfortably.
31 Bissell advertisement headlined“The Most Popular Christmas Present in the World,” ladies' Home Journal, Dec. 1890, p. 30Google Scholar; “Santa” brochure in scrapbook labeled “miscellaneous 1889–1892,” Bissell Archival Collection; “B.G.R.” advertisement in scrapbook labeled “miscellaneous 1883–87,” Bissell Archival Collection; Hopkins quotation from My Life in Advertising, 46; notation marked “Xmas advertising 1890” in scrapbook labeled “miscellaneous 1889–1892,” Bissell Archival Collection; letter to dealers, Oct. 1890, in scrapbook labeled “miscellaneous 1889–1892,” Bissell Archival Collection; “How to Suggest It,” booklet, Bissell Archival Collection.
32 Untitled advertising brochure; letter to dealers, Jan. 1894; letter to dealers, July 27, 1892; letter to dealers, Aug. 4 [1891]; advertisement dated Aug. 189[1]; letter to dealer, July 28, 1892–all in scrapbook labeled “miscellaneous 1889–1892,” Bissell Archival Collection. The letters are typed form letters and generally have neither salutation nor signature. Most include some variation of the notation “Dictated bv C.C.H.” at the bottom.
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