Hostname: page-component-cd9895bd7-jkksz Total loading time: 0 Render date: 2024-12-23T04:46:48.289Z Has data issue: false hasContentIssue false

When is job control most useful for idea championing? Role conflict and psychological contract violation effects

Published online by Cambridge University Press:  11 May 2018

Dirk De Clercq*
Affiliation:
Goodman School of Business, Brock University, St. Catharines, ON, Canada, L2S 3A1
Wei Sun
Affiliation:
School of Management, Xi’an Jiaotong University, Xi’an, 710049, China
Imanol Belausteguigoitia
Affiliation:
Instituto Tecnológico Autónomo de México (ITAM), Santa Teresa Campus, Mexico City, Mexico
*
Corresponding author: [email protected]

Abstract

Drawing from conservation of resources theory, this article investigates the relationship between job control (a critical job resource) and idea championing, as well as how this relationship may be augmented by stressful work conditions that can lead to resource losses, such as conflicting work role demands and psychological contract violations. With quantitative data collected from employees of an organization that operates in the chemical sector, this study reveals that job control increases the propensity to champion innovative ideas. This effect is especially salient when employees experience high levels of role conflict and psychological contract violations. For organizations, the results demonstrate that giving employees more control over whether they invest in championing activities will be most beneficial when those employees also face resource-draining work conditions, in the form of either incompatible role expectations or unfilled employer obligations.

Type
Research Article
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2018

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Abbas, M., Raja, U., Darr, W., & Bouckenooghe, D. (2014). Combined effects of perceived politics and psychological capital on job satisfaction, turnover intentions, and performance. Journal of Management, 40, 18131830.CrossRefGoogle Scholar
Aiken, L. S., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions. Newbury Park, CA: Sage.Google Scholar
Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychology Bulletin, 1033, 411423.CrossRefGoogle Scholar
Bakker, A. B., & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22, 309328.CrossRefGoogle Scholar
Bond, F. W., & Bunce, D. (2003). The role of acceptance and job control in mental health, job satisfaction, and work performance. Journal of Applied Psychology, 88, 10571067.CrossRefGoogle ScholarPubMed
Bond, F. W., & Flaxman, P. E. (2006). The ability of psychological flexibility and job control to predict learning, job performance, and mental health. Journal of Organizational Behavior Management, 26, 113130.CrossRefGoogle Scholar
Boon, C., & Kalshoven, K. (2014). How high-commitment HRM relates to engagement and commitment: The moderating role of task proficiency. Human Resource Management, 53, 403420.CrossRefGoogle Scholar
Brislin, R. W., Lonner, W., & Thorndike, R. M. (1973). Cross-cultural research methods. New York: John Wiley & Sons.Google Scholar
Carlson, D. S., & Kacmar, K. M. (2000). Work-family conflict in the organization: Do life role values make a difference? Journal of Management, 26, 10311054.CrossRefGoogle Scholar
Chiaburu, D. S., Peng, A. C., Oh, I.-S., Banks, G. C., & Lomeli, L. C. (2013). Antecedents and consequences of employee organizational cynicism: A meta-analysis. Journal of Vocational Behavior, 83, 181197.CrossRefGoogle Scholar
Coakes, E., & Smith, P. (2007). Developing communities of innovation by identifying innovation champions. The Learning Organization, 14, 7485.CrossRefGoogle Scholar
Conway, J. M., & Lance, C. E. (2010). What reviewers should expect from authors regarding common method bias in organizational research. Journal of Business and Psychology, 25, 325334.CrossRefGoogle Scholar
Covin, J. G., Green, K. M., & Slevin, D. P. (2006). Strategic process effects on the entrepreneurial orientation-sales growth rate relationship. Entrepreneurship Theory and Practice, 30, 5781.CrossRefGoogle Scholar
Day, D. L. (1994). Raising radicals: Different processes for championing innovative corporate ventures. Organization Science, 5, 148172.CrossRefGoogle Scholar
De Clercq, D., & Belausteguigoitia, I. (2017). The usefulness of tenacity in spurring problem-focused voice: The moderating roles of workplace adversity. Journal of Business and Psychology, 32, 479493.CrossRefGoogle Scholar
De Clercq, D., Bouckenooghe, D., Raja, U., & Matsyborska, G. (2014). Servant leadership and work engagement: The contingency effects of leader-follower social capital. Human Resource Development Quarterly, 25, 183212.CrossRefGoogle Scholar
De Clercq, D., Castañer, X., & Belausteguigoitia, I. (2011). Entrepreneurial initiative selling within organizations: Toward a more comprehensive motivational framework. Journal of Management Studies, 48, 12691290.CrossRefGoogle Scholar
De Clercq, D., Dimov, D., & Belausteguigoitia, I. (2016). Perceptions of adverse work conditions and innovative behavior: The buffering roles of relational resources. Entrepreneurship Theory and Practice, 40, 515542.CrossRefGoogle Scholar
Detert, J. R., & Burris, E. R. (2007). Leadership behavior and employee voice: Is the door really open? Academy of Management Journal, 50, 869884.CrossRefGoogle Scholar
Eatough, E. M., Chang, C. H., Miloslavic, S. A., & Johnson, R. E. (2011). Relationships of role stressors with organizational citizenship behavior: A meta-analysis. Journal of Applied Psychology, 96, 619632.CrossRefGoogle ScholarPubMed
Eisenberger, R., Cummings, J., Armeli, S., & Lynch, P. (1997). Perceived organizational support, discretionary treatment, and job satisfaction. Journal of Applied Psychology, 82, 812820.CrossRefGoogle ScholarPubMed
Fried, Y., & Tiegs, R. (1995). Supervisors’ role conflict and role ambiguity differential relations with performance ratings of subordinates and the moderating effect of screening ability. Journal of Applied Psychology, 80, 282291.CrossRefGoogle Scholar
Gerbing, D. W., & Anderson, J. C. (1988). An updated paradigm for scale development incorporating unidimensionality and its assessment. Journal of Marketing Research, 25, 186192.CrossRefGoogle Scholar
Gong, Y., Kim, T.-Y., Lee, D.-R., & Zhu, J. (2013). A multilevel model of team goal orientation, information exchange, and creativity. Academy of Management Journal, 56, 827851.CrossRefGoogle Scholar
Grant-Vallone, E. J., & Donaldson, S. I. (2001). Consequences of work-family conflict on employee well-being over time. Work & Stress, 15, 214226.CrossRefGoogle Scholar
Greenberg, J. (2004). Stress fairness to fare no stress: Managing workplace stress by promoting organizational justice. Organizational Dynamics, 33, 352363.CrossRefGoogle Scholar
Hobfoll, S. E. (1989). Conservation of resources. A new attempt at conceptualizing stress. American Psychologist, 44, 513524.CrossRefGoogle ScholarPubMed
Hobfoll, S. E. (2001). The influence of culture, community, and the nested-self in the stress process: Advancing conservation of resource theory. Applied Psychology: An International Review, 50, 337369.CrossRefGoogle Scholar
Hobfoll, S. E. (2011). Conservation of resource caravans and engaged settings. Journal of Occupational and Organizational Psychology, 84, 116122.CrossRefGoogle Scholar
Hobfoll, S. E., & Lilly, R. S. (1993). Resource conservation as a strategy for community psychology. Journal of Community Psychology, 21, 128148.3.0.CO;2-5>CrossRefGoogle Scholar
Hobfoll, S. E., & Shirom, A. (2000). Conservation of resources theory: Applications to stress and management in the workplace. In R. T. Golembiewski (Ed.), Handbook of organization behavior (2nd ed., pp. 5781). New York: Dekker.Google Scholar
Howell, J. M. (2005). The right stuff: Identifying and developing effective champions of innovation. Academy of Management Executive, 19, 108119.Google Scholar
Howell, J. M., & Boies, K. (2004). Champions of technological innovation: The influence of contextual knowledge, role orientation, idea generation and idea promotion on champion emergence. Leadership Quarterly, 15, 123143.CrossRefGoogle Scholar
Howell, J. M., & Shea, C. M. (2001). Individual differences, environmental scanning, innovation framing and champion behavior: Key predictors of project performance. Journal of Product Innovation Management, 18, 1527.CrossRefGoogle Scholar
Hystad, S. W., Eid, J., & Brevik, J. I. (2011). Effects of psychological hardiness, job demands, and job control on sickness absence: A prospective study. Journal of Occupational Health Psychology, 16, 265278.CrossRefGoogle ScholarPubMed
Ibarra, H. (1993). Network centrality, power, and innovation involvement: Determinants of technical and administrative roles. Academy of Management Journal, 36, 471501.Google Scholar
Jenssen, J. I., & Jorgensen, G. (2004). How do corporate champions promote innovations? International Journal of Innovation Management, 8, 6386.CrossRefGoogle Scholar
Juhdi, N., Pa’wan, F., & Hansaram, R.M.K. (2013). HR practices and turnover intention: The mediating roles of organizational commitment and organizational engagement in a selected region in Malaysia. International Journal of Human Resource Management, 24, 30023019.CrossRefGoogle Scholar
Kahn, R. (1978). Job burnout: Prevention and remedies. Public Welfare, 36, 6163.Google Scholar
Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A. (1964). Organizational stress: Studies in role conflict and ambiguity. London: John Wiley & Sons.Google Scholar
Kissi, J., Dainty, A., & Tuuli, M. (2013). Examining the role of transformational leadership of portfolio managers in project performance. International Journal of Project Management, 31, 485497.CrossRefGoogle Scholar
LePine, J. A., & Van Dyne, L. (1998). Predicting voice behavior in work groups. Journal of Applied Psychology, 83, 853868.CrossRefGoogle Scholar
Liang, J., Farh, C. I. C., & Farh, J. (2012). Psychological antecedents of promotive and prohibitive voice: A two-wave examination. Academy of Management Journal, 55, 7192.CrossRefGoogle Scholar
Maidique, M. A. (1980). Entrepreneurs, champions, and technological innovation. Sloan Management Review, 21, 5976.Google Scholar
Markham, S. K. (1998). A longitudinal study of how champions influence others to support their projects. Journal of Product Innovation Management, 15, 490504.CrossRefGoogle Scholar
Milliken, F. J., Morrison, E. W., & Hewlin, P. (2003). An exploratory study of employee silence: Issues that employees don’t communicate upward and why. Journal of Management Studies, 40, 14531476.CrossRefGoogle Scholar
Monsen, E., Patzelt, H., & Saxton, T. (2010). Beyond simple utility: Incentive design and trade-offs for corporate employee-entrepreneurs. Entrepreneurship Theory and Practice, 34(1), 105130.CrossRefGoogle Scholar
Morrison, E. W., & Robinson, S. L. (1997). When employees feel betrayed: A model of how psychological contract violation develops. Academy of Management Review, 22, 226256.CrossRefGoogle Scholar
Nahapiet, J., & Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, 23, 242268.CrossRefGoogle Scholar
Newton, C. J., & Jimmieson, N. L. (2008). Role stressors, participative control, and subjective fit with organisational values: Main and moderating effects on employee outcomes. Journal of Management and Organization, 14, 2039.CrossRefGoogle Scholar
Ng, T. W. H., Sorensen, K. L., & Eby, L. T. (2006). Locus of control at work: A meta-analysis. Journal of Organizational Behavior, 27, 10571087.CrossRefGoogle Scholar
Park, H. I., Jacob, A. C., Wagner, S. H., & Baiden, M. (2014). Job control and burnout: A meta-analytic test of the conservation of resources model. Applied Psychology: An International Review, 63, 607642.CrossRefGoogle Scholar
Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879903.CrossRefGoogle ScholarPubMed
Podsakoff, P. M., & Organ, D. W. (1986). Self-reports in organization research: Problems and prospects. Journal of Management, 12, 532544.CrossRefGoogle Scholar
Raja, U., Johns, G., & Bilgrami, S. (2011). Negative consequences of felt violations: The deeper the relationship, the stronger the reaction. Applied Psychology: An International Review, 60, 397420.CrossRefGoogle Scholar
Ramudu, B., & Fish, A. (2006). An empirical investigation of job burnout among expatriates. Personnel Review, 35, 449468.Google Scholar
Rizzo, J. R., House, R. J., & Lirtzman, S. I. (1970). Role conflict and ambiguity in complex organizations. Administrative Science Quarterly, 15, 150163.CrossRefGoogle Scholar
Robinson, S. L., & Morrison, E. W. (2000). The development of psychological contract breach and violation: A longitudinal study. Journal of Organizational Behavior, 21, 525546.3.0.CO;2-T>CrossRefGoogle Scholar
Robinson, S. L., & Rousseau, D. M. (1994). Violating the psychological contract: Not the exception but the norm. Journal of Organizational Behavior, 15, 245259.CrossRefGoogle Scholar
Russ-Eft, D. (2001). Workload, stress, and human resource development. Human Resource Development Quarterly, 12, 13.3.0.CO;2-Q>CrossRefGoogle Scholar
Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist, 55, 6878.CrossRefGoogle ScholarPubMed
Schon, D. A. (1963). Champions for radical new inventions. Harvard Business Review, 41, 7786.Google Scholar
Scott, S. G., & Bruce, R. A. (1994). Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of Management Journal, 37, 580607.Google Scholar
Showail, S. J., McClean Parks, J., & Smith, F. L. (2013). Foreign workers in Saudi Arabia: A field study of role ambiguity, identification, information-seeking, organizational support and performance. International Journal of Human Resource Management, 24, 39573979.CrossRefGoogle Scholar
Simons, T., & Peterson, R. S. (2000). Task conflict and relationship conflict in top management teams: The pivotal role of intragroup trust. Journal of Applied Psychology, 83, 102111.CrossRefGoogle Scholar
Singh, P., Suar, D., & Leiter, M. P. (2012). Antecedents, work-related consequences, and buffers of job burnout among Indian software developers. Journal of Leadership & Organizational Studies, 19, 83104.CrossRefGoogle Scholar
Sonnenberg, M., Koene, B., & Paauwe, J. (2011). Balancing HRM: The psychological contract of employees. Personnel Review, 40, 664683.CrossRefGoogle Scholar
Spector, P. E. (2006). Method variance in organizational research: Truth or urban legend? Organizational Research Methods, 9, 221232.CrossRefGoogle Scholar
Stiglbauer, B. (2017). Under what conditions does job control moderate the relationship between time pressure and employee well-being? Investigating the role of match and personal control beliefs. Journal of Organizational Behavior, 38, 730748.CrossRefGoogle Scholar
Suazo, M. M. (2009). The mediating role of psychological contract violation on the relations between psychological contract breach and work-related attitudes and behaviors. Journal of Managerial Psychology, 24, 136160.CrossRefGoogle Scholar
Tangirala, S., & Ramanujam, R. (2008). Exploring nonlinearity in employee voice: The effects of personal control and organizational identification. Academy of Management Journal, 51, 11891203.CrossRefGoogle Scholar
Turnley, W. H., & Feldman, D. C. (1998). Psychological contract violations during organizational restructuring. Human Resource Management, 37, 7183.3.0.CO;2-S>CrossRefGoogle Scholar
Van de Ven, A. H. (1986). Central problems in the management of innovation. Management Science, 32, 590607.CrossRefGoogle Scholar
Van Laere, J., & Aggestam, L. (2016). Understanding champion behaviour in a health-care information system development project—How multiple champions and champion behaviours build a coherent whole. European Journal of Information Systems, 25, 4763.CrossRefGoogle Scholar
Weigl, M., Hornung, S., Parker, S. K., Petru, R., Glaser, J., & Angerer, P. (2010). Work engagement accumulation of task, social, personal resources: A three-wave structural equation model. Journal of Vocational Behavior, 77, 140153.CrossRefGoogle Scholar
Wright, B. M., & Cordery, J. L. (1999). Production uncertainty as a contextual moderator of employee reactions to job design. Journal of Applied Psychology, 84, 456463.CrossRefGoogle ScholarPubMed
Yuan, F., & Woodman, R. (2010). Innovative behavior in the workplace: The role of performance and image outcome expectations. Academy of Management Journal, 53, 323342.CrossRefGoogle Scholar
Zahra, S. A., & Garvis, D. M. (2000). International corporate entrepreneurship and firm performance: The moderating effect of international environmental hostility. Journal of Business Venturing, 15, 469492.CrossRefGoogle Scholar