Hostname: page-component-586b7cd67f-g8jcs Total loading time: 0 Render date: 2024-11-22T21:10:16.656Z Has data issue: false hasContentIssue false

A team-learning framework for business model innovation in an emerging market

Published online by Cambridge University Press:  30 June 2014

Hao-Chen Huang*
Affiliation:
Department of Wealth and Taxation Management, National Kaohsiung University of Applied Sciences, Taiwan, ROC
Mei-Chi Lai
Affiliation:
Department of Health Administration, Tzu Chi College of Technology, Taiwan, ROC
Meng-Chun Kao
Affiliation:
Department and Graduate Institute of Business Administration, Yuanpei University, Taiwan, ROC
Chien-Hui Sung
Affiliation:
Department of Wealth and Taxation Management, National Kaohsiung University of Applied Sciences, Taiwan, ROC
*
Corresponding author: [email protected]

Abstract

This study investigated how cross-functional teams can influence their business model innovation and firm performance through team learning, consisting of multiple modes of within-team, cross-team, and market learning. Using a matched dyadic data set from a study of 330 cross-functional team members and their supervisors sampled from 165 electronics and information industries in China, the empirical results clearly indicate that within-team, cross-team, and market learning can improve business model innovation and firm performance. The results of the mediating model show how the business model innovation mediates the relationship between team learning and firm performance.

Type
Research Article
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2014 

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

REFERENCES

Adjei, M. T., Griffith, D. A., Noble, S. M. (2009). When do relationships pay off for small retailers? Exploring targets and contexts to understand the value of relationship marketing. Journal of Retailing, 85(4), 493501.Google Scholar
Aghion, P., Griffith, R., Howitt, P. (2006). Vertical integration and competition. American Economic Review, 96(2), 97102.CrossRefGoogle Scholar
Akgun, A. E., Lynn, G. S., Yilmaz, C. (2006). Learning process in new product development teams and effects on product success: A socio-cognitive perspective. Industrial Marketing Management, 35(2), 210224.CrossRefGoogle Scholar
Ambrosini, V., Bowman, C., Burton-Taylor, S. (2007). Inter-team coordination activities as a source of customer satisfaction. Human Relations, 60(1), 5998.Google Scholar
Anderson, J. C., Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411423.Google Scholar
Armstrong, J. S., Overton, T. S. (1977). Estimating non response bias in mail surveys. Journal of Marketing Research, 14(3), 396402.Google Scholar
Assink, M. (2006). Inhibitors of disruptive innovation capability: A conceptual model. European Journal of Innovation Management, 9(2), 215233.Google Scholar
Bagozzi, R. P., Phillips, L. W. (1982). Representing and testing organisational theories: A holistic construal. Administrative Science Quarterly, 27(3), 459489.CrossRefGoogle Scholar
Barney, J. B. (1986). Types of competition and the theory of strategy: Toward an integrative framework. Academy of Management Review, 11(4), 791800.CrossRefGoogle Scholar
Baron, R. M., Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 11731182.Google Scholar
Becheikh, N., Landry, R., Amara, N. (2006). Lessons from innovation empirical studies in the manufacturing sector: A systematic review of the literature from 1993–2003. Technovation, 26(5–6), 644664.CrossRefGoogle Scholar
Bentler, P. M., Wu, E. J. C. (1993). EAS: Windows user's guide. Los Angeles: BMDP Statistical Software.Google Scholar
Bierly, P. E. III, Damanpour, F., Santoro, M. D. (2009). The application of external knowledge: Organizational conditions for exploration and exploitation. Journal of Management Studies, 46(3), 481509.CrossRefGoogle Scholar
Bresman, H. (2010). External learning activities and team performance: A multimethod field study. Organization Science, 21(1), 8196.CrossRefGoogle Scholar
Bunderson, J. S., Sutcliffe, K. A. (2003). Management team learning orientation and business unit performance. Journal of Applied Psychology, 88(3), 552560.Google Scholar
Calantone, R. J., Cavusgil, S. T., Zhao, Y. (2002). Learning orientation, firm innovation capability, and firm performance. Industrial Marketing Management, 31(6), 515524.Google Scholar
Carayannis, E. G., Alexander, J. (2002). Is technological learning a firm core competence, when, how and why? A longitudinal, multi-industry study of firm technological learning and market performance. Technovation, 22(10), 625643.Google Scholar
Cerne, M., Jaklic, M., Skerlavaj, M., Aydinlik, A. U., Polat, D. D. (2012). Organizational learning culture and innovativeness in Turkish firms. Journal of Management & Organization, 18(2), 193219.CrossRefGoogle Scholar
Certo, S. T., Lester, R. H., Dalton, C. M., Dalton, D. R. (2006). Top management teams, strategy and financial performance: A meta-analytic examination. Journal of Management Studies, 43(4), 813839.Google Scholar
Chen, G., Liu, C., Tjosvold, D. (2005). Conflict management for effective top management teams and innovation in China. Journal of Management Studies, 42(2), 277300.Google Scholar
Chen, H. L., Huang, Y. S. (2006). Employee stock ownership and corporate R&D expenditures: Evidence from Taiwan's information-technology industry. Asia Pacific Journal of Management, 23(3), 369384.Google Scholar
Chesbrough, H. (2007). Business model innovation: It's not just about technology anymore. Strategy and Leadership, 35(6), 1217.CrossRefGoogle Scholar
Chesbrough, H., Rosenbloom, R. S. (2002). The role of the business model in capturing value from innovation: Evidence from Xerox Corporation's technology spin-off companies. Industrial and Corporate Change, 11(3), 529555.Google Scholar
Chiang, Y. H., Hung, K. P. (2010). Exploring open search strategies and perceived innovation performance from the perspective of inter-organizational knowledge flows. R&D Management, 40(3), 292299.Google Scholar
Crossan, M. M., Lane, H. W., White, R. E. (1999). An organizational learning framework: From intuition to institution. Academy of Management Review, 24(3), 522537.Google Scholar
Damanpour, F., Evan, W. M. (1984). Organizational innovation and performance: The problem of organizational lag. Administrative Science Quarterly, 29(3), 392409.Google Scholar
Damanpour, F., Walker, R. M., Avellaneda, C. N. (2009). Combinative effects of innovation types and organizational performance: A longitudinal study of service organizations. Journal of Management Studies, 46(4), 650675.Google Scholar
Dayan, M., Colak, M. (2008). The role of procedural justice in the new product development process. European Journal of Innovation Management, 11(2), 199218.CrossRefGoogle Scholar
Dayan, M., Di Benedetto, C. A. (2010). The impact of structural and contextual factors on trust formation in product development teams. Industrial Marketing Management, 39(4), 691703.CrossRefGoogle Scholar
Delaney, J. T., Huselid, M. A. (1996). The impact of human resource management practices on perceptions of organizational performance. Academy of Management Journal, 39(4), 949969.Google Scholar
De Pablos, P. O. (2002). Knowledge management and organizational learning: Typologies of knowledge strategies in the Spanish manufacturing industry from 1995 to 1999. Journal of Knowledge Management, 6(1), 5262.CrossRefGoogle Scholar
Dess, G. G., Robinson, R. B. (1984). Measuring organizational performance in the absence of objective measures – The case of the privately-held firm and conglomerate business unit. Strategic Management Journal, 5(3), 265273.Google Scholar
Duh, R. R., Xiao, J. Z., Chow, C. W. (2009). Chinese firms’ use of management accounting and controls: Facilitators, impediments, and performance effects. Journal of International Accounting Research, 8(1), 130.Google Scholar
Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350383.CrossRefGoogle Scholar
Ellis, A. P. J., Hollenbeck, J. R., Ilgen, D. R., Porter, C. O. L. H., West, B. J., Moon, H. (2003). Team learning: Collectively connecting the dots. Journal of Applied Psychology, 88(5), 821835.CrossRefGoogle ScholarPubMed
Figueiredo, P. N. (2003). Learning, capability accumulation and firms differences: Evidence from latecomer steel. Industrial and Corporate Change, 12(3), 607643.Google Scholar
Fornell, C., Larcker, D. F. (1981). Evaluating structural equation models with unobservable and measurement errors. Journal of Marketing Research, 18(1), 3950.CrossRefGoogle Scholar
Gao, S., Xu, K., Yang, J. (2008). Managerial ties, absorptive capacity, and innovation. Asia Pacific Journal of Management, 25(3), 395412.Google Scholar
Grant, R. (1991). The resource-based theory of competitive advantage: Implications for strategy formulation. California Management Review, 33(3), 114135.Google Scholar
Harman, H. H. (1967). Modern factor analysis. Chicago, IL: University of Chicago Press.Google Scholar
Heugens, P. P. M. A. R., van Essen, M., van Oosterhout, J. H. (2009). Meta-analyzing ownership concentration and firm performance in Asia: Towards a more fine-grained understanding. Asia Pacific Journal of Management, 26(3), 481512.CrossRefGoogle Scholar
Hirst, G., van Knippenberg, D., Zhou, J. (2009). A cross-level perspective on employee creativity: Goal orientation, team learning behavior, and individual creativity. Academy of Management Journal, 52(2), 280293.CrossRefGoogle Scholar
Huang, H. C., Lai, M. C., Kao, M. C., Chen, Y. C. (2012). Target costing, business model innovation and firm performance: An empirical analysis of Chinese firms. Canadian Journal of Administrative Sciences, 29(4), 322335.Google Scholar
Huang, H. C., Lai, M. C., Lo, K. W. (2012). Do founders’ own resources matter? The influences of business networks on start-up innovation and performance. Technovation, 32(5), 316327.Google Scholar
Huber, G. P. (1991). Organizational learning: The contributing processes and the literatures. Organizational Science, 2(1), 88115.Google Scholar
Hull, C. E., Covin, J. G. (2010). Learning capability, technological parity, and innovation mode use. Journal of Product Innovation Management, 27(1), 97114.Google Scholar
Hurley, R. F., Hult, G. T. M. (1998). Innovation, market orientation, and organizational learning: An integration and empirical examination. Journal of Marketing, 62(3), 4254.CrossRefGoogle Scholar
Jaworski, B. J., Kohli, A. K. (1993). Market orientation: Antecedents and consequences. Journal of Marketing, 57(3), 5370.CrossRefGoogle Scholar
Johnson, M. W., Christensen, C. M., Kagermann, H. (2008). Reinventing your business model. Harvard Business Review, 86(12), 5059.Google Scholar
Koen, P. A., Bertels, H. M. J., Elsum, I. R. (2011). The three faces of business model innovation: Challenges for established firms. Research Technology Management, 54(3), 5259.Google Scholar
Li, Y., Sun, Y. F., Liu, Y. (2006). An empirical study of SOEs’ market orientation in transitional China. Asia Pacific Journal of Management, 23(1), 93113.Google Scholar
Lichtenthaler, U. (2009). Absorptive capacity, environmental turbulence, and the complementarity of organizational learning processes. Academy of Management Journal, 52(4), 822846.Google Scholar
Lin, B. W. (2003). Technology transfer as technological learning: A source of competitive advantage for firms with limited R&D resources. R&D Management, 33(3), 327341.Google Scholar
Lovelace, K., Shapiro, D. L., Weingart, L. R. (2001). Maximizing cross-functional new product teams’ innovativeness and constraint adherence: A conflict communications perspective. Academy of Management Journal, 44(4), 779793.Google Scholar
Luo, X., Slotegraaf, R. J., Pan, X. (2006). Cross-functional competition: The simultaneous role of cooperation and competition within firms. Journal of Marketing, 70(2), 6780.Google Scholar
Lynn, G. S. (1998). New product team learning: Developing and profiting from your knowledge capital. California Management Review, 40(4), 7493.Google Scholar
Mahlich, J. C. (2010). Patents and performance in the Japanese pharmaceutical industry: An institution-based view. Asia Pacific Journal of Management, 27(1), 99113.Google Scholar
Malik, O. R., Kotabe, M. (2009). Dynamic capabilities, government policies, and performance in firms from emerging economies: Evidence from India and Pakistan. Journal of Management Studies, 46(3), 421450.CrossRefGoogle Scholar
Markides, C. (2006). Disruptive innovation: In need of better theory. Journal of Product Innovation Management, 23(1), 1925.Google Scholar
McCracken, M. J., McIlwain, T. F., Fottler, M. D. (2001). Measuring organisational performance in the hospital industry: An exploratory comparison of objective and subjective methods. Health Services Management Research, 14(4), 211219.Google Scholar
Minichilli, A., Corbetta, G., MacMillan, I. C. (2010). Top management teams in family-controlled companies: ‘Familiness’, ‘faultlines’, and their impact on financial performance. Journal of Management Studies, 47(2), 205222.CrossRefGoogle Scholar
Mitchell, D., Coles, C. (2003). The ultimate competitive advantage of continuing business model innovation. Journal of Business Strategy, 24(5), 1521.Google Scholar
Mitchell, D., Coles, C. (2004). Business model innovation breakthrough moves. Journal of Business Strategy, 25(1), 1626.Google Scholar
Moore, G. A. (2004). Darwin and the demon: Innovating within established enterprises. Harvard Business Review, 82(7/8), 8692.Google Scholar
Morgan, R. E., Berthon, P. (2008). Market orientation, generative learning, innovation strategy and business performance inter-relationships in bioscience firms. Journal of Management Studies, 45(8), 13291353.CrossRefGoogle Scholar
O'Brien, J. P. (2003). The capital structure implications of pursuing a strategy of innovation. Strategic Management Journal, 24(5), 415431.Google Scholar
Park, S. (2011). The effects of entry timing and business model innovation on performance: The case of the global MP3 player market. Asian Journal of Technology Innovation, 19(1), 133147.Google Scholar
Pascale, R. T. (1984). Perspectives on strategy: The real story behind Honda's success. California Management Review, 26(3), 4772.CrossRefGoogle Scholar
Pawlowsky, P. (2001). The management of organisational learning in management science. In M. Dierkes, A. Berthoin-Antal, J. Child & I. Nonaka (Eds.), Handbook of organisational learning and knowledge (pp. 6188). Oxford: Oxford University Press.Google Scholar
Pedhazur, E. J., Schmelkin, L. P. (1991). Measurement, design, and analysis: An integrated approach. Hillsdale, NJ: Lawrence Erlbaum Associates.Google Scholar
Pfeffer, J., Salancik, G. R. (1978). The external control of organizations: A resource dependence perspective. New York, NY: Harper and Row.Google Scholar
Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879903.Google Scholar
Podsakoff, P. M., Organ, D. W. (1986). Self-Reports in organizational research: Problems and prospects. Journal of Management, 12(4), 531544.Google Scholar
Pohle, G., Chapman, M. (2006). IBM's global CEO report 2006: Business model innovation matters. Strategy & Leadership, 34(5), 3440.Google Scholar
Post, C., De Lia, E., DiTomaso, N., Tirpak, T. M., Borwankar, R. (2009). Capitalizing on thought diversity for innovation. Research Technology Management, 52(6), 1425.Google Scholar
Powell, T. C. (1992). Organisational alignment as competitive advantage. Strategic Management Journal, 13(2), 119134.Google Scholar
Raymond, L., St-Pierre, J. (2010). R&D as a determinant of innovation in manufacturing SMEs: An attempt at empirical clarification. Technovation, 30(1), 4856.Google Scholar
Sarin, S., McDermott, C. (2003). The effect of team leader characteristics on learning, knowledge application, and performance of cross-functional new product development teams. Decision Sciences, 34(4), 707739.Google Scholar
Schroeder, R., Bates, K., Juntilla, M. A. (2002). A resource-based view of manufacturing strategy and the relationship to manufacturing performance. Strategic Management Journal, 23(2), 105117.CrossRefGoogle Scholar
Senge, P. M. (1990). The fifth discipline. New York, NY: Doubleday.Google Scholar
Sha, X. Q., Chang, K. T. (2012). The role of leadership and contextualization on citizenship behaviors in distributed teams: A relational capital perspective. IEEE Transactions on Professional Communication, 55(4), 310324.Google Scholar
Slater, S. F., Narver, J. C. (1995). Market orientation and the learning organization. Journal of Marketing, 59(3), 6374.Google Scholar
Su, Y. S., Tsang, E. W. K., Peng, M. W. (2009). How do internal capabilities and external partnerships affect innovativeness? Asia Pacific Journal of Management, 26(2), 309331.Google Scholar
Tjosvold, D., Yu, Z. U., Hui, C. (2004). Team learning from mistakes: The contribution of cooperative goals and problem-solving. Journal of Management Studies, 41(7), 12231245.Google Scholar
Tsai, K. H., Wang, J. C. (2009). External technology sourcing and innovation performance in LMT sectors: An analysis based on the Taiwanese technological innovation survey. Research Policy, 38(3), 518526.Google Scholar
Van der Vegt, G. S., Bunderson, J. S. (2005). Learning and performance in multidisciplinary teams: The importance of collective team identification. Academy of Management Journal, 48(3), 532547.Google Scholar
Van Woerkom, M., Croon, M. (2009). The relationships between team learning activities and team performance. Personnel Review, 38(5), 560577.Google Scholar
Venkatraman, N., Ramanujam, V. (1986). Measurement of business performance in strategy research: A comparison of approaches. Academy of Management Review, 11(4), 801814.Google Scholar
Williams, E. A., Scandura, T. A., Gavin, M. (2009). Understanding team-level career mentoring by leaders and its effects on individual team-source learning: The effects of intra-group processes. Human Relations, 62(11), 16351666.Google Scholar
Wu, J., Pangarkar, N. (2010). The bidirectional relationship between competitive intensity and collaboration: Evidence from China. Asia Pacific Journal of Management, 27(3), 503522.Google Scholar
Xu, E., Zhang, H. (2008). The impact of state shares on corporate innovation strategy and performance in China. Asia Pacific Journal of Management, 25(3), 473487.CrossRefGoogle Scholar
Zajac, E. J., Golden, B. R., Shortell, S. M. (1991). New organizational forms for enhancing innovation: The case of internal corporate joint ventures. Management Science, 37(2), 170184.Google Scholar
Zellmer-Bruhn, M., Gibson, C. (2006). Multinational organization context: Implications for team learning and performance. Academy of Management Journal, 49(3), 501518.Google Scholar
Zhou, K. Z., Brown, J. R., Dev, C. S., Agarwal, S. (2007). The effects of customer and competitor orientations on performance in global markets: A contingency analysis. Journal of International Business Studies, 38(2), 303319.Google Scholar