Hostname: page-component-cd9895bd7-p9bg8 Total loading time: 0 Render date: 2024-12-23T02:12:45.742Z Has data issue: false hasContentIssue false
  • English
  • Français

Strategic human resources management for dental clinics in South Korea

Published online by Cambridge University Press:  02 February 2015

Yong-Tae Kim  and
Yeo-Im Hwang
Yong-Tae Kim
Affiliation:
Department of Public Administration, Kyung Hee University, Seoul, South Korea
Yeo-Im Hwang
Affiliation:
School of Business, Yonsei University, Seoul, South Korea
Get access Rights & Permissions [Opens in a new window]

Abstract

This study was conducted to verify the relationship between organizational cultural types, social capital and organizational effectiveness in South Korean dental clinics. The findings suggest that consensual culture is the best fit with social capital. Also, high level of organizational identification, trust and cohesiveness increases job satisfaction and lowers turnover intention. If applying the results practically, organizational identification, improvement of welfare system, stress control, and coaching program for personal development are the most optimal solution.

Keywords

dental clinicsorganizational culturesocial capitalorganizational effectiveness
Type
Retaining skilled healthcare workers
Information
Journal of Management & Organization , Volume 18 , Issue 5: Healthcare management: Progress, problems and solutions , September 2012 , pp. 728 - 741
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2012

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Aldrich, H. E. (1979). Organizations and environments. Englewood Cliffs, NJ: Prentice Hall.Google Scholar
Ashforth, B. E., & Mael, F. (1989). Social identity theory and the organization. Academy of Management Review, 14(1), 20–39.Google Scholar
Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.). Hillsdale, NJ: Lawrence Erlbaum.Google Scholar
Cook, J., & Wall, T. (1980). New work attitude measures of trust, organizational commitment and personal need non-fulfilment. Journal of Occupational, Psychology, 53, 39–52Google Scholar
Crook, T. R., Todd, S. Y., Combs, J. G., Woehr, D. J., & Ketchen, D. J. (2011). Does human capital matter? A meta-analysis of the relationship between human capital and firm performance. Journal of Applied Psychology, 96(3), 443–456.Google Scholar
Deal, T. E., & Kennedy, A. A. (1982). Corporate culture: The rites and rituals of corporate life. Reading, MA: Addison-Wesley.Google Scholar
Denison, D. R. (1990). Corporate culture and organizational effectiveness. New York, NY: Wiley.Google Scholar
Dick, R. V., Christ, O., Stellmacher, J., Wagner, U., Ahlswede, O., Grubba, C., … Tissington, P. A. (2004). Should I stay or should I go? Explaining turnover intentions with organization and job satisfaction. British Journal of Management, 15(15), 351–360.Google Scholar
Dunham, J., & Klafehn, K. (1990). Transformational leadership and the nurse executive. Journal of Nursing Administration, 20, 28–34.Google Scholar
Fayram, E. S. (1998). The effect of program/unit and organization-wide culture on the job satisfaction of registered nurses in mental health organization (PhD dissertation). University of Wisconsin-Madison, Madison, WI.Google Scholar
Gifford, B. D., Zammuto, R. F., & Goodman, E. A. (2002). The relationship between hospital unit culture and nurses' quality of work life. Journal of Healthcare Management, 47, 13–26.Google Scholar
Hair, J. F., Anderson, R. E., Tatham, R. L., & Grablowsky, B. J. (1979). Multivariate data analysis. Tulsa, Oklahoma: Petroleum.Google Scholar
Haley, B. R. (1998). The relationship of unit culture and RN and client outcomes (PhD dissertation). University of Illinois, Chicago, IL.Google Scholar
Han, J. Y. (2009). The effect of organizational culture of nurses and head nurse's leadership on job satisfaction. Korean Journal of Hospital Management, 14(3), 1–22.Google Scholar
Holdsworth, L., & Cartwright, S. (2003). Empowerment, stress and satisfaction: An exploratory study of call centre. Leadership and Organization Development Journal, 24(3), 131–140.Google Scholar
Hom, P. W., & Griffeth, R. W. (1995). Employee turnover. Cincinnati, OH: South Western.Google Scholar
Hong, S. H. (2000). The criteria for selecting appropriate fit indices in structural equation modeling and their rationales. Korean Journal of Psychological and Social Issues, 19(1), 161–177.Google Scholar
Janssen, O. (2000). Job demands, perceptions of effort-reward fairness and innovative work behavior. Journal of Occupational and Organizational Psychology, 73, 287–302.Google Scholar
Jeong, S.-G. (2007). Relationship between organization culture and hospital worker's empowerment Korea. Journal of Korea Health Policy & Administration, 17(1), 28–49.Google Scholar
Karlene, R. (1999). Organizational change and a culture of safty, in proceedings of safty, in proceedings of enhancing patient safety and reducing errors in healthcare. Chicago, IL: National Patient Safety Foundation at the American Medical Association.Google Scholar
Klein, H. J., & Mulvey, P. W. (1995). Two investigations of the relationship among group goals, goal commitment, cohesion, and performance. Organizational Behavior and Human Decision Processes, 61(1), 44–53.Google Scholar
Kline, P. (1999). The handbook of psychological testing (2nd ed). London, England: Routledge.Google Scholar
Leana, C. R., & Van Buren, H. J. III (1999). Organization social capital and employment practices. Academy of Management Review, 24(3), 538–555.Google Scholar
Lee, K. J. (2008). A study on the factor for evaluating the usability of the special public portal site and its increase: E-welfare portal site. Health and Social Welfare Review, 28(1), 27–50.Google Scholar
Locke, E. A. (1976). The nature and causes of job satisfaction. In Dunnette, M. D., (Ed.), Handbook of industrial and organizational psychology (pp. 1297–1349). Chicago, IL: Rand MacNally.Google Scholar
Mael, F. A., & Tetrick, L. E. (1992). Identifying organizational identification. Educational and Pschological Measurement, 52, 813–824.Google Scholar
Mott, P. E. (1979). The characteristics of effective organization. New York, NY: Harper & Row.Google Scholar
Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The measurement of organizational commitment. Journal of Vacational Behavior, 14, 224–247.Google Scholar
Park, J. S. (2005). The effect of organizational culture types on job satisfaction and intension of turnover perceived by national hospital employees. Korean Journal of Hospital Management, 10(1), 124.Google Scholar
Podsakoff, P. M., & Mackenzie, S. B. (1994). An examination of the psychometric properties and nomological validity of some revised and reduced substitutes for leadership scales. Journal of Applied Psychology, 79(5), 702–713.Google Scholar
Porter, L., Lawler, E., & Hackman, J. (1975). Behavior in organizations. New York, NY: McGraw-Hill.Google Scholar
Porter, L. M., & Steers, R. M. (1973). Organizational work and personal factors in employee turnover and absenteeism. Psychological Bulletin, 80, 151–176.Google Scholar
Pratt, M. G. (1998). To be or not to be; central question in organizational identification. In Whetten, D. A. & Godfrey, P. C. (Eds.), Identity in organization: Building theory throughout conversation (pp. 171–207). Thousand Oaks, CA: Sage.Google Scholar
Price, J. L., & Muller, C. W. (1986). Absenteeism and turnover of hospital employee. Greenwich, CT: JAI Press.Google Scholar
Quinn, R. E., & McGrath, M. R. (1985). The transformation of organizational cultures: A competing values perspectives. In Frost, P. J.et al. (Eds.), Organizational culture (pp. 315–334). Beverly Hills, CA: Sage.Google Scholar
Robins, J. M., & Greenland, S. (1992). Identifiability and exchangeability for direct and indirect effects. Epidemiology, 3(2), 143–155.Google Scholar
Schein, E. H. (1985). Organizational culture and leadership. San Franciso, CA: Jossey-Bass.Google Scholar
Schein, E. H. (1988). Organizational socialization and the profession of management. Sloan Management Review, 53, 55–65.Google Scholar
Scott, W. R. (1983). Trust differences between men and women in superior–subordinate relationship. Group and Organization Studies, 3(3), 319–336.Google Scholar
Shortell, S. M., & Kaluzny, A. D. (2005). Health care management: Organization design & behavior (5th ed.). Albany, NY: Delmar.Google Scholar
Shortell, S. M., Robin, R. G., Anderson, D. A., Erickson, K. M. and Mitchell, J. B. (1996). Remaking Health Care in America: Building Organized Delivery Systems. San Francisco, CA: Jossey- Bass.Google Scholar
Spreitzer, G. M., Kizilos, M. A., & Nason, S. W. (1997). A dimensional analysis of the relationship between psychological empowerment and effectiveness, satisfaction, and strain. Journal of Management, 23, 679–704.Google Scholar
Swidler, A. (1986). Culture in action: Symbol and strategies. American Sociological Review, 51, 273–286.Google Scholar
Teng, H. M. (1997). The influence of staff nurses' perceptions of organizational culture on inpatient satisfaction with nursing care (PhD dissertation). University of Michigan, Ann Arbor, MI.Google Scholar
Werts, C. E., Linn, R. L., & Joreskog, K. (1974). Interclass reliability estimates: Testing structural assumptions. Educational and Psychological Measurement, 34, 25–33.Google Scholar