Hostname: page-component-cd9895bd7-gxg78 Total loading time: 0 Render date: 2024-12-23T04:55:20.981Z Has data issue: false hasContentIssue false

The role of group personality composition in the emergence of task and relationship conflict within groups

Published online by Cambridge University Press:  02 February 2015

Marc H Anderson*
Affiliation:
Assistant Professor, Department of Management, College of Business, Iowa State University, Ames IA, USA

Abstract

Conflict is a ubiquitous feature of groups in organizations that clearly affects group performance. While prior research has investigated the role of personality on conflict resolution styles at the individual level, little work has examined the role of personality on the emergence of conflict. This may be partially due to the fact that the emergence of conflict is inherently a group-level phenomenon, and thus requires the aggregation of personality to the group (or at least dyadic) level of analysis. I propose that each of the Big Five personality traits (or specific facets), at the group level, affect the emergence of either task conflict, relationship conflict, or both. Developing our understanding of how group personality composition affects both of these types of conflict is necessary to better enable groups to manage conflict, and thereby lessen potentially harmful outcomes resulting from conflict.

Type
Research Article
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2009

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Amason, AC (1996) Distinguishing the effect of functional and dysfunctional conflict on strategic decision making: Resolving a paradox for top management teams, Academy of Management Journal 39: 123–48.Google Scholar
Antonioni, D (1998) Relationship between the big five personality factors and conflict management styles, International Journal of Conflict Management 9(4): 336–55.Google Scholar
Barki, H and Hartwick, J (2004) Conceptualizing the construct of interpersonal conflict, International Journal of Conflict Management 15(3): 216244.Google Scholar
Barrick, MR and Mount, MK (1991) The big five personality dimensions and job performance: A meta-analysis, Personnel Psychology 41: 126.Google Scholar
Barrick, MR, Stewart, GL, Neubert, MJ and Mount, MK (1998) Relating member ability and personality to work-team processes and team effectiveness, Journal of Applied Psychology 83(3): 377391.Google Scholar
Barry, B and Stewart, GL (1997) Composition, process, and performance in self-managed groups: The role of personality, Journal of Applied Psychology 82(1): 6278.Google Scholar
Bartel, CA and Saavedra, R (2000) The collective construction of work group moods, Administrative Science Quarterly 45(2): 197234.Google Scholar
Bell, C and Song, F (2005) Emotions in the conflict process: An application of the cognitive appraisal model of emotions to conflict management, International Journal of Conflict Management, 16(1): 3054.Google Scholar
Bono, JE, Boles, TL, Judge, TA and Lauver, KJ (2002) The role of personality in task and relationship conflict, Journal of Personality 70(3): 311344.Google Scholar
Chan, D (1998) Functional relations among constructs in the same content domain at different levels of analysis: A typology of composition models, Journal of Applied Psychology 83(2): 234–46.Google Scholar
Day, DV, Schleicher, DJ, Unckless, AL and Hiller, NJ (2002) Self-monitoring personality at work: A meta-analytic investigation of construct validity, Journal of Applied Psychology 87(2): 390401.Google Scholar
De Dreu, CKW (2006) When too little or too much hurts: Evidence for a curvilinear relationship between task conflict and innovation in teams, Journal of Management 32(1): 83107.Google Scholar
De Dreu, CKW (2008) The virtue and vice of workplace conflict: food for (pessimistic) thought, Journal of Organizational Behavior 29(1): 518.Google Scholar
De Dreu, CKW, Evers, A, Beersma, B, Kluwer, ES and Nauta, A (2001) A theory-based measurement of conflict management strategies in the workplace, Journal of Organizational Behavior 22: 645–68.Google Scholar
De Dreu, CKW and Weingart, LR (2003) Task versus relationship conflict, team performance, and team member satisfaction: A meta-analysis, Journal of Applied Psychology 88(4): 741749.Google Scholar
DeYoung, CG, Peterson, JB and Higgins, DM (2005) Sources of openness/intellect: Cognitive and neuropsychological correlates of the fifth factor of personality, Journal of Personality 73(4): 825–58.Google Scholar
Digman, JM (1990) Personality structure: The emergence of the five-factor model, Annual Review of Psychology 41: 417–40.Google Scholar
Driskell, JE, Goodwin, GF, Salas, E and O'Shea, PG (2006) What makes a good team player? Personality and team effectiveness, Group Dynamics: Theory, Research, and Practice 10(4): 249271.Google Scholar
Dudley, NM, Orvis, KA, Lebiecki, JE and Cortina, JM (2006) A meta-analytic investigation of conscientiousness in the prediction of job performance: Examining the intercorrelations and the incremental validity of narrow traits, Journal of Applied Psychology 91(1): 4057.Google Scholar
Gangestad, SW and Snyder, M (2000) Self-monitoring: Appraisal and reappraisal, Psychological Bulletin 126(4): 530–55.Google Scholar
George, JM (1990) Personality, affect, and behavior in groups, Journal of Applied Psychology 75(2): 107116.Google Scholar
George, JM and Zhou, J (2001) When openness to experience and conscientiousness are related to creative behavior: An interactional approach, Journal of Applied Psychology 86(3): 513–24.Google Scholar
Graziano, WG, Jensen-Campbell, LA and Hair, EC (1996) Perceiving interpersonal conflict and reacting to it: The case for agreeableness, Journal of Personality and Social Psychology 70(4): 820–35.Google Scholar
Halfhill, T, Nielsen, TM, Sundstrom, E and Weilbaecher, A (2005) Group personality composition and performance in military service teams, Military Psychology 17(1): 4154.Google Scholar
Halfhill, T, Sundstrom, E, Lahner, J, Calderone, W and Nielsen, TM (2005) Group personality composition and group effectiveness: An integrative review of empirical research, Small Group Research 36(1): 83105.Google Scholar
Hatfield, E, Cacioppo, JT and Rapson, RL (1994) Emotional contagion, Cambridge University Press, Cambridge.Google Scholar
Hofmann, DA and Jones, LM (2005) Leadership, collective personality, and performance, Journal of Applied Psychology 90(3): 509522.Google Scholar
Jehn, KA (1995) A multimethod examination of the benefits and detriments of intragroup conflict, Administrative Science Quarterly 40(2): 256–82.Google Scholar
Jehn, KA (1997) A qualitative analysis of conflict types and dimensions in organizational groups, Administrative Science Quarterly 42(3): 530–57.Google Scholar
Jensen-Campbell, LA, Gleason, KA, Adams, R and Malcolm, KT (2003) Interpersonal conflict, agreeableness, and personality development, Journal of Personality 71(6): 10591085.Google Scholar
Jensen-Campbell, LA and Graziano, WG (2001) Agreeableness as a moderator of interpersonal conflict, Journal of Personality 69(2): 323362.Google Scholar
Jensen-Campbell, LA, Knack, JM, Waldrip, AM and Campbell, SD (2007) Do Big Five personality traits associated with self-control influence the regulation of anger and aggression? Journal of Research in Personality 41(2): 403424.Google Scholar
Judge, TA and Bono, JE (2000) Five-factor model of personality and transformational leadership, Journal of Applied Psychology 85: 751–65.Google Scholar
Kelly, JR and Barsade, SG (2001) Mood and emotions in small groups and work teams, Organizational Behavior and Human Decision Processes 86(1): 99130.Google Scholar
Kulik, BW (2004) An affective process model of work group diversity, conflict and performance: A paradigm expansion, rganisational Analysis 12(3): 271340.Google Scholar
Law, KS, Wong, C-S and Song, LJ (2004) The construct and criterion validity of emotional intelligence and its potential utility for management studies, Journal of Applied Psychology 89(3): 483496.Google Scholar
LePine, JA, Hollenbeck, JR, Ilgen, DR and Hedlund, J (1997) Effects of individual differences on the performance of hierarchical decision-making teams: Much more than g, Journal of Applied Psychology 82(5): 803811.Google Scholar
LePine, JA and Van Dyne, L (2001) Voice and cooperative behavior as contrasting forms of contextual performance: Evidence of differential relationships with Big Five personality characteristics and cognitive ability, Journal of Applied Psychology 86(2): 326336.Google Scholar
Lucas, RE, Diener, E, Grob, A, Suh, EM and Shao, L (2000) Cross-cultural evidence for the fundamental features of extraversion, Journal of Personality and Social Psychology 79(3): 452–68.Google Scholar
Maio, GR and Esses, VM (2001) The need for affect: Individual differences in the motivation to approach or avoid emotions, Journal of Personality 69(4): 583615.Google Scholar
McCrae, RR (1987) Creativity, divergent thinking, and openness to experience, Journal of Personality and Social Psychology 52(6): 1258–65.Google Scholar
McCrae, RR and John, OP (1992) An introduction to the Five-Factor model and its applications. Journal of Personality 60: 175215.Google Scholar
Medina, FJ, Munduate, L, Dorado, MA, Martinez, I and Guerra, JM (2005) Types of intragroup conflict and affective reactions, Journal of Managerial Psychology 20(3/4): 219–30.Google Scholar
Meier, BP and Robinson, MD (2004) Does quick to blame mean quick to anger? The role of agreeable-ness in dissociating blame and anger, Personality and Social Psychology Bulletin 30(7): 856867.Google Scholar
Moberg, PJ (1998) Predicting conflict strategy with personality traits: Incremental validity and the five factor model, International Journal of Conflict Management, 9(3): 258–85.Google Scholar
Moberg, PJ (2001) Linking conflict strategy to the five-factor model: Theoretical and empirical foundations, International Journal of Conflict Management, 12(1): 4768.Google Scholar
Moynihan, LM and Peterson, RS (2001) A contingent configuration approach to understanding the role of personality in organizational groups, in Staw, BM (Ed), Research in organizational behavior, 23: 327–78, JAI Press, Greenwich, CT.Google Scholar
Neuman, GA, Wagner, SH and Christiansen, ND (1999) The relationship between work-team personality composition and the job performance of teams, Group & Organization Management 24(1): 2845.Google Scholar
Neuman, GA and Wright, J (1999) Team effectiveness: Beyond skills and cognitive ability, Journal of Applied Psychology 84(3): 376–89.Google Scholar
Ohbuchi, K and Fukushima, O (1997) Personality and interpersonal conflict: Aggressiveness, self-monitoring and situational variables, International Journal of Conflict Management 8(2): 99113.Google Scholar
Park, H and Antonioni, D (2007) Personality, reciprocity, and strength of conflict resolution strategy, Journal of Research in Personality 41(1): 110125.Google Scholar
Pelled, LH (1996) Demographic diversity, conflict, and work group outcomes: An intervening process theory, Organization Science 7(6): 615631.Google Scholar
Pervin, LA (1989) Persons, situations, interactions: The history of a controversy and a discussion of theoretical models, Academy of Management Review 14: 350–60.Google Scholar
Rahim, MA (1983) A measure of styles of handling conflict, Academy of Management Review 16: 368–76.Google Scholar
Rahim, MA (2002) Toward a theory of managing organizational conflict, The International Journal of Conflict Management 13: 206–35.Google Scholar
Rahim, MA and Magner, NR (1995) Confirmatory factor analysis of the styles of handling interpersonal conflict: First-order factor model and its invariance across groups, Journal of Applied Psychology 80: 122–32.Google Scholar
Roberts, BW, Chernyshenko, OS, Stark, S and Goldberg, LR (2005) The structure of conscientiousness: An empirical investigation based on seven major personality questionnaires, Personnel Psychology 58: 103–39.Google Scholar
Roccas, S, Sagiv, L, Schwartz, SH and Knafo, A (2002) The big five personality factors and personal values, Personality and Social Psychology Bulletin 28(6): 789801.Google Scholar
Schneider, B (1983) Interactional psychology and organizational behavior, in Staw, BM and Cummings, LL (Eds), Research in organizational behavior, 5: 130, JAI Press, Greenwich, CT.Google Scholar
Sessa, VI (1996) Using perspective taking to manage conflict and affect in teams, Journal of Applied Behavioral Science 32(1): 101–15.Google Scholar
Shaffer, MA, Harrison, DA, Gregerson, H, Black, JS and Ferzandi, LA (2006) You can take it with you: Individual differences and expatriate effectiveness, Journal of Applied Psychology 91(1): 109–25.Google Scholar
Steiner, ID (1972) Group process and productivity, Academic Press, New York.Google Scholar
Stewart, GL (2003) Toward an understanding of the multilevel role of personality in teams, in Barrick, MR and Ryan, AM (Eds), Personality and work, pp. 183204, Jossey-Bass, San Francisco.Google Scholar
Tjosvold, D (2008) The conflict-positive organization: it depends on us, Journal of Organizational Behavior 29(1): 1928.Google Scholar
Witt, LA, Burke, LA, Barrick, MR and Mount, MK (2002) The interactive effects of conscientiousness and agreeableness on job performance, Journal of Applied Psychology 87(1): 164–69.Google Scholar
Yang, J and Mossholder, KW (2004) Decoupling task and relationship conflict: The role of intragroup emotional processing, Journal of Organizational Behavior 25(5): 589605.Google Scholar
Zander, A (1979) The study of group behaviour during four decades, The Journal of Applied Behavioral Science 15(3): 272–82.Google Scholar