Hostname: page-component-cd9895bd7-jn8rn Total loading time: 0 Render date: 2024-12-23T04:36:35.190Z Has data issue: false hasContentIssue false

Reflexivity and flexibility: Complementary routes to innovation?

Published online by Cambridge University Press:  05 October 2015

Maria Luisa Farnese*
Affiliation:
Department of Psychology, Sapienza University of Rome, Rome, Italy
Roberta Fida
Affiliation:
Department of Psychology, Sapienza University of Rome, Rome, Italy
Stefano Livi
Affiliation:
Department of Social and Developmental Psychology Sapienza, Sapienza University of Rome, Rome, Italy
*
Corresponding author: [email protected]

Abstract

Flexibility and reflexivity are essential processes for organisational innovation. The aim of the paper is to investigate their concurrent and interactive contribution in enhancing two innovation outcomes (the organisational openness towards innovation and the actual innovation adoption). Participants were 357 Italian employees. Results of a hierarchical regression model showed the role of both factors in fostering the two innovation outcomes under study. In addition, results showed the complementary interaction of reflexivity and flexibility, outlining two possible routes to innovation. Specifically, reflexivity appears to be a generative learning process capable of encouraging innovation in low-flexibility conditions, whereas flexibility tends to encourage innovation in low-reflexivity conditions. The findings provide empirical support of their roles as complementary resources for innovation, which has been under-examined in the literature.

Type
Research Article
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2015 

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Aiken, L. S., & West, S. G. (1991). Multiple regression: testing and interpreting interactions. Newbury Park, CA: Sage.Google Scholar
Anand, G., & Ward, P. (2004). Fit, flexibility and performance in manufacturing: Coping with dynamic environments. Production and Operations Management, 13(4), 369385.Google Scholar
Argyris, C., & Schön, D. (1996). Organizational learning II: Theory, method and practice. New York: Addison Wesley.Google Scholar
Auh, S., & Menguc, B. (2005). Top management team diversity and innovativeness: The moderating role of interfunctional coordination. Industrial Marketing Management, 34, 249261.Google Scholar
Avallone, F., & Paplomatas, A. (2005). Salute organizzativa. Psicologia del benessere nei contesti lavorativi. Milano: Cortina.Google Scholar
Avlonitis, G., Kouremenos, A., & Tzokas, N. (1994). Assessing the innovativeness of organizations and its antecedents: Project Innovstrat. European Journal of Marketing, 28(11), 528.CrossRefGoogle Scholar
Basadur, M., & Gelade, G. (2006). The role of knowledge management in the innovation process. Creativity and Innovation Management, 15(1), 4562.Google Scholar
Biedenbach, T., & Soderholm, A. (2008). The challenge of organizing change in hypercompetitive industries: A literature review. Journal of Change Management, 8(2), 123145.Google Scholar
Carlsson, B. (1989). Flexibility and the theory of the firm. International Journal of Industrial Organization, 7(2), 179203.Google Scholar
Cohen, J., Cohen, P., West, S. G., & Aiken, L. S. (2003). Applied multiple regression/correlation analysis for the behavioral sciences (3rd ed., Mahwah, NJ: Erlbaum.Google Scholar
D’Aveni, R. A. (1998). Waking up to the new era of hypercompetition. Washington Quarterly, 21(1), 183195.Google Scholar
Damanpour, F., & Schneider, M. (2006). Phases of the adoption of innovation in organizations: Effects of environment, organization and top management. British Journal of Management, 17, 215236.Google Scholar
Das, T. K., & Elango, B. (1995). Managing strategic flexibility: key to effective performance. Journal of General Management, 20(3), 6075.Google Scholar
De Dreu, C. (2007). Cooperative outcome interdependence, task reflexivity, and effectiveness: A motivated information processing perspective. Journal of Applied Psychology, 92(3), 28638.Google Scholar
De Leeuw, A., & Volberda, H. W. (1996). On the concept of flexibility: A dual-control perspective. Omega, 24(2), 121139.Google Scholar
Dias, C., & Escoval, A. (2013). Improvement of hospital performance through innovation: Toward the value of hospital care. The Health Care Manager, 32(3), 268279.Google Scholar
Donaldson, D. (1971). Strategy for financial mobility. Homewood: Richard D. Irwin.Google Scholar
Eisenhardt, K. M., & Martin, J. (2000). Dynamic capabilities: What are they? Strategic Management Journal, 21, 11051121.Google Scholar
Eisenhardt, K. M., & Tabrizi, B. N. (1995). Accelerating adaptive processes: Product innovation in the global computer industry. Administrative Science Quarterly, 40(1), 84110.Google Scholar
Ellis, S., & Davidi, I. (2005). After-event reviews: Drawing lessons from successful and failed experience. Journal of Applied Psychology, 90(5), 857871.Google Scholar
Englehardt, C. H., & Simmons, P. (2002). Organizational flexibility for a changing world. Leadership and Organization Development Journal, 23(3), 113121.Google Scholar
Farjoun, M. (2010). Beyond dualism: Stability and change as a duality. Academy of Management Review, 35(2), 202225.Google Scholar
Farnese, M. L., & Livi, S. (forthcoming). How reflexivity enhances organizational innovativeness: The mediation role of team support for innovation and individual commitment. Knowledge Management Research & Practice.Google Scholar
Fernandez-Perez, V., Fuentes-Fuentes, M., & Bojica, A. (2012). Strategic flexibility and change: The impact of social networks. Journal of Management & Organization, 18(1), 215.Google Scholar
Friedli, T., Billinger, S., Kickuth, M., & Fleisch, E. (2004). Managing flexibility strategically: A case-study on repositioning. 15th Annual Production and Operations Management Society Conference, Cancun.Google Scholar
Fuglsand, L., & Mattsson, J. (2011). Making sense of innovation: A future perfect approach. Journal of Management & Organization, 17, 448458.Google Scholar
Gartmeier, M., Bauer, J., Gruber, H., & Heid, H. (2008). Negative knowledge: Understanding professional learning and expertise. Vocations and Learning, 1, 87103.Google Scholar
Georgsdottir, A., & Getz, I. (2004). How flexibility facilitates innovation and ways to manage it in organizations. Creativity and Innovation Management, 13(3), 166175.Google Scholar
Golden, W., & Powell, P. (2000). Towards a definition of flexibility: In search of the Holy Grail? Omega, 28, 373384.Google Scholar
Grewal, R., & Tansuhaj, P. (2001). Building organizational capabilities for managing organizational crisis: The role of market orientation and strategic flexibility. Journal of Marketing, 65, 6780.Google Scholar
Gurtner, A., Tschan, F., Semmer, N., & Nagele, C. (2007). Getting groups to develop good strategies: Effects of reflexivity interventions on team processes, team performance, and shared mental models. Organizational Behavior and Human Decision Processes, 102, 127142.Google Scholar
Hoegl, M., & Parboteeah, K. (2006). Team reflexivity in innovative projects. R&D Management, 36, 113125.Google Scholar
Hulsheger, R., Anderson, N., & Salgado, J. (2009). Team-level predictors of innovation at work: A comprehensive meta-analysis spanning three decades of research. Journal of Applied Psychology, 94(5), 11281145.Google Scholar
Jansen, J., Van Den Bosh, F., & Volberda, H. (2006). Exploratory innovation, exploitative innovation, and performance: Effects of organizational antecedents and environmental moderators. Management Science, 52(11), 16611674.Google Scholar
Knight, D., Pearce, C. L., Smith, K. G., Olian, J. D., Sims, H. P., Smith, K. A., & Flood, P. (1999). Top management team diversity, group process, and strategic consensus. Strategic Management Journal, 20(5), 445465.Google Scholar
Koornhof, C. (2001). Developing a framework for flexibility within organizations. South African Journal of Business Management, 32(4), 2129.CrossRefGoogle Scholar
Kruglanski, A. W., Pierro, A., Higgins, E. T., & Capozza, D. (2007). ‘On the move’ or ‘staying put’: locomotion, need for closure, and reactions to organizational change. Journal of Applied Social Psychology, 37, 13051340.CrossRefGoogle Scholar
Kwasnieswka, J., & Necka, E. (2004). Perception of the climate for creativity in the workplace: The role of the level in the organization and gender. Creativity and Innovation Management, 13(3), 187196.CrossRefGoogle Scholar
Lee, L. T. S., & Sukoco, B. M. (2011). Reflexivity, stress, and unlearning in the new product development team: The moderating effect of procedural justice. R&D Management, 41(4), 410423.Google Scholar
MacCurtain, S., Flood, P., Ramamoorthy, N., West, M., & Dawson, J. (2010). The top management team, reflexivity, knowledge sharing and new product performance: A study of the Irish Software Industry. Creativity and Innovation Management, 19(3), 219232.CrossRefGoogle Scholar
March, J. G. (1991). Exploration and exploitation in organizational learning. Organization Science, 2, 7187.Google Scholar
Martinez-Sanchez, A., Vela-Jimenez, M. J., Perez-Perez, M., & de-Luis-Carnicer, P. (2008). Workplace flexibility and innovation. The moderator effect of inter-organizational cooperation. Personnel Review, 37(6), 647665.CrossRefGoogle Scholar
Mintzberg, H., & Waters, J. A. (1985). Of strategies, deliberate and emergent. Strategic Management Journal, 6(3), 257272.Google Scholar
Moorman, C., & Miner, A. S. (1998). Organizational improvisation and organizational memory. Academy of Management Review, 23(4), 698723.Google Scholar
Morgan, R., & Berthon, P. (2008). Market orientation, generative learning, innovation strategy and business performance. Inter-relationships in bioscience firms. Journal of Management Studies, 45(8), 13291353.CrossRefGoogle Scholar
Patterson, M. G., Warr, P. B., & West, M. (2004). Organizational climate and company performance: The role of employee affect and employee level. Journal of Occupational and Organizational Psychology, 77, 193216.Google Scholar
Patterson, M. G., West, M., Shackleton, V., Dawson, J., Lawthom, R., Maitlis, S., Robinson, D., & Wallace, A. (2005). Validating the organizational climate measure: Links to managerial practices, productivity and innovation. Journal of Organizational Behavior, 26, 379408.Google Scholar
Philips, F., & Tuladhar, S. (2000). Measuring organizational flexibility: An exploration and general model. Technological Forecasting and Social Change, 64, 2338.Google Scholar
Pierro, A., Mannetti, L., De Grada, E., Livi, S., & Kruglanski, A. W. (2003). Autocracy bias in informal groups under need for closure. Personality and Social Psychology Bulletin, 29, 405417.CrossRefGoogle ScholarPubMed
Quinn, R. E., & Cameron, K. (1983). Organizational life cycles and shifting criteria of effectiveness: Some preliminary evidence. Management Science, 29(1), 3351.Google Scholar
Quinn, R. E., & Rohrbaugh, J. (1983). A spatial model of effectiveness criteria: Toward a competing values approach to organizational analysis. Management Science, 29(3), 363377.Google Scholar
Roberts, K. (1990). Some characteristics of one type of high reliability organization. Organization Science, 1(2), 160176.Google Scholar
Santos-Vijande, M. L., Lopez-Sanchez, J. A., & Gonzalez-Mieres, C. (2012). Organizational learning, innovation, and performance in KIBS. Journal of Management & Organization, 18(6), 870904.Google Scholar
Schippers, M., Den Hartog, D., Koopman, P., & Wienk, J. (2003). Diversity and team outcomes: The moderating effects of outcome interdependence and group longevity and the mediating effect of reflexivity. Journal of Organizational Behavior, 24, 779802.Google Scholar
Schippers, M. C., Den Hartog, D. N., & Koopman, P. L. (2007). Reflexivity in teams: A measure and correlates. Applied Psychology: An International Review, 56(2), 189211.CrossRefGoogle Scholar
Schippers, M. C., Den Hartog, D. N., Koopman, P. L., & van Knippenberg, D. (2008). The role of transformational leadership in enhancing team reflexivity. Human Relations, 61(11), 15931616.Google Scholar
Sutherland, F., & Smith, A. (2011). Duality theory and the management of change-stability paradox. Journal of Management Organization, 17, 534547.Google Scholar
Tatikonda, M., & Rosenthal, S. (2000). Successful execution of product development projects: Balancing firmness and flexibility in the innovation process. Journal of Operations Management, 18, 401425.CrossRefGoogle Scholar
Teece, D. J. (2007). Explicating dynamic capabilities: The nature and microfoundations of (sustainable) enterprise performance. Strategic Management Journal, 28, 13191350.Google Scholar
Thurston, B. J., & Runco, M. A. (1999). Flexibility. In M. A. Runco, & S. R. Pritzker (Eds.), Encyclopaedia of creativity, 1, 729732. San Diego, CA: Academic Press.Google Scholar
Tjosvold, D., Tang, M., & West, M. (2004). Reflexivity for team innovation in China. The contribution of goal interdependence. Group and Organization Management, 29(5), 540559.Google Scholar
van der Vegt, G., & Janssen, O. (2003). Joint impact of interdependence and group diversity on innovation. Journal of Management, 29, 729751.CrossRefGoogle Scholar
Verdu, A. J., & Gomez-Gras, J. M. (2009). Measuring the organizational responsiveness through managerial flexibility. Journal of Organizational Change Management, 22(6), 668690.CrossRefGoogle Scholar
Verdu, A. J., Lorens-Montes, J., & Garcia-Morales, V. (2005). Flexibility, fit and innovative capacity: An empirical examination. International Journal of Technology Management, 30(1–2), 131146.Google Scholar
Volberda, H. (1996). Toward the flexible form: How to remain vital in hypercompetitive environments. Organization Science: A Journal of the Institute of Management Sciences, 7(4), 359374.Google Scholar
Volberda, H. (1997). Building flexible organizations for fast-moving markets. Long Range Planning, 30(2), 169183.Google Scholar
Volberda, H., & Rutges, A. (1999). FARSYS: A knowledge-based system for managing strategic change. Decision Support Systems, 26, 99123.Google Scholar
Wall, T., Michie, J., Patterson, M., Wood, S., Sheehan, M., Clegg, G., & West, M. (2004). On the validity of subjective measures of company performance. Personnel Psychology, 57, 95118.Google Scholar
West, M. (2000). Reflexivity, revolution and innovation in work teams. Vol. 5, pp. 129. In M. M. Beyerlein, D. A. Johnson, & S. T. Beyerlein (Eds.), Product development teams. Stamford, CT: JAI Press.Google Scholar
West, M. (2002). Sparkling fountains or stagnant pounds: An integrative model of creativity and innovation implementation in work groups. Applied Psychology: An International Review, 51(3), 355387.Google Scholar
West, M., & Anderson, N. R. (1996). Innovation in top management teams. Journal of Applied Psychology, 81(6), 680693.Google Scholar
West, M., & Sacramento, C. A. (2006). Flourishing teams: Developing creativity and innovation. In J. Henry (Ed.), Creative management and development, 2544. London: Sage.Google Scholar
Wong, A., Tjosvold, D., & Su, F. (2007). Social face for innovation in strategic alliances in China: The mediating roles of resource exchange and reflexivity. Journal of Organizational Behavior, 28, 961978.Google Scholar
Yi, L., Yuan, L., & Zelong, W. (2009). How organizational flexibility affects new product development in an uncertain environment: Evidence from China. International Journal of Production Economics, 120, 1829.Google Scholar
Zaltman, G., Duncan, R., & Holbeck, J. (1973). Innovations and organizations. New York, NY: John Wiley & Sons.Google Scholar
Zollo, M., & Winter, S. (2002). Deliberate learning and the evolution of dynamic capabilities. Organization Science, 13(3), 339351.Google Scholar