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How does servant leadership affect employee attitudes, behaviors, and psychological climates in a for-profit organizational context?

Published online by Cambridge University Press:  10 February 2015

Adnan Ozyilmaz  and
Serpil S Cicek
Adnan Ozyilmaz*
Affiliation:
Department of Business Administration, Mustafa Kemal Universitesi, Tayfur Sokmen Kampusu IIBF, Hatay, Turkey
Serpil S Cicek
Affiliation:
Turkish Halk Bank, Iskenderun, Hatay, Turkey
*
Corresponding author: [email protected]
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Abstract

This study investigates the effects of servant leadership on employee attitudes, behaviors, and psychological climates. In Study 1, the empirical results are based on data for 284 employees from 12 different organizations, and in Study 2, the results are based on data for 286 employees from 15 different organizations. The results show that servant leadership is positively and significantly related to organizational citizenship behavior, job satisfaction, and psychological climate. The relationship between servant leadership and job satisfaction is also partially mediated by psychological climate. With these results, this study contributes to research showing that leadership has both direct and mediating effects on employee attitudes and behaviors.

Keywords

servant leadershipjob satisfactionpsychological climateorganizational citizenship behavior
Type
Research Article
Information
Journal of Management & Organization , Volume 21 , Issue 3 , May 2015 , pp. 263 - 290
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2015 

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