Hostname: page-component-586b7cd67f-dsjbd Total loading time: 0 Render date: 2024-11-26T14:02:56.688Z Has data issue: false hasContentIssue false
  • English
  • Français

Doing good in public schools: Examining organisational citizenship behaviour in primary school teachers

Published online by Cambridge University Press:  09 December 2015

Kuo-Tai Cheng
Kuo-Tai Cheng*
Affiliation:
Department of Environmental and Cultural Resources, Institute for Human Resource Development, National Hsin-Chu University of Education, Hsin-Chu City, Taiwan
*
Corresponding author: [email protected]
Get access Rights & Permissions [Opens in a new window]

Abstract

Organisational citizenship behaviour (OCB) plays a pivotal role in organisational success. This research explored factors hypothesised to facilitate OCB within a primary school context. Two studies using questionnaire survey’s explored: (i) OCB relative to personal differences and psychological contracts; (ii) the relationship between OCB and principals’ leadership frames. Primary school teachers were recruited and responses analysed from 547 and 488 respondents, respectively. Results from both studies combined suggest that the leadership style of the principal and the employee’s expectations of their role within the school strongly influence their OCB. This study identifies factors that influence the prevalence of OCB in primary school teachers and confirms that the new theoretical framework provides a useful heuristic for managers, human resource management policy makers and academic researchers alike.

Keywords

organisational citizenship behaviourpersonal differencesprimary schoolspsychological contractteachers
Type
Research Article
Information
Journal of Management & Organization , Volume 22 , Issue 4 , July 2016 , pp. 495 - 516
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2015 

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Atkinson, R., & Flint, J. (2004). Encyclopedia of social science research methods. Thousand Oaks, CA: Sage.Google Scholar
Blau, P. (1964). Exchange and power in social life. New York, NY: Wiley.Google Scholar
Bolman, L., & Deal, T. (1990). Leadership orientations (self). Brookline, MA: Leadership Frameworks.Google Scholar
Bolman, L., & Deal, T. (1997). Reframing organisations: Artistry, choice, and leadership (2nd ed.). San Francisco, CA: Jossey-Bass.Google Scholar
Bommer, W. H., Miles, E. W., & Grover, S. L. (2003). Does one good turn deserve another? Coworker influences on employee citizenship. Journal of Organizational Behavior, 24(2), 181–196.Google Scholar
Campbell, D. T. (1955). The informant in quantitative research. American Journal of Sociology, 60(4), 339–342.Google Scholar
Chang, K., & Smithikrai, C. (2010). Counterproductive behaviour at work: An investigation into reduction strategies. International Journal of Human Resource Management, 21(8), 1272–1288.Google Scholar
Chatman, J. A. (1989). Improving interactional organisational research: A model of person-organisational fit. Academy of Management Review, 14, 333–349.Google Scholar
Cheney, G. (1983). On the various and changing meanings of organizational membership – A field-study of organizational identification. Communication Monographs, 50(4), 342–362.Google Scholar
Cheng, J. N. (2004). The influential model of teachers’ OCB in elementary and junior high schools. Journal of National Taiwan Normal University, 49(1), 41–62.Google Scholar
Cheng, K. T. (2015). Public Service Motivation and Job Performance in Public Utilities: An investigation in a Taiwan sample. International Journal of Public Sector Management, 28(4/5), 352–370.Google Scholar
Creswell, J. (1994). Research design: Qualitative & quantitative approaches. London: Sage.Google Scholar
Dalal, R. S. (2005). A meta-analysis of the relationship between organizational citizenship behavior and counterproductive work behavior. Journal of Applied Psychology, 90(6), 1241–1255.Google Scholar
Diefendorff, J. M., Brown, D. J., Kamin, A. M., & Lord, R. G. (2002). Examining the roles of job involvement and work centrality in predicting organizational citizenship behaviors and job performance. Journal of Organizational Behavior, 23(1), 93–108.Google Scholar
Farh, J. L., Earley, P. C., & Lin, S. C. (1997). Impetus for action: A cultural analysis of justice and organizational citizenship behavior in Chinese society. Administrative Science Quarterly, 42(3), 421–444.Google Scholar
Farh, J. L., Zhong, C. B., & Organ, D. W. (2004). Organizational citizenship behavior in the People’s Republic of China. Organization Science, 15(2), 241–253.CrossRefGoogle Scholar
George, C. (2009). The psychological contract: Managing and developing professional groups. London: Open University Press.Google Scholar
Golding, N. (2010). Strategic human resource management. In J. Beardwell, & T. Claydon (Eds.) Human resource management: A contemporary approach (pp. 30–82). London: FT Prentice Hall.Google Scholar
Greenberg, J. (1987). A taxonomy of organizational justice theories. Academy of Management Review, 12(1), 9–22.Google Scholar
Hair, J. F., Anderson, R., Tatham, R., & Black, W. (1998). Multivariate data analysis (5th ed.). Upper Saddle River, NJ: Prentice Hall.Google Scholar
Hair, J. F., Black, B., Babin, B., Anderson, R. E., & Tatham, R. L. (2006). Multivariate data analysis (6th ed.). Saddle River, NJ: Prentice-Hall.Google Scholar
Herriot, P., Manning, W. E. G., & Kidd, J. M. (1997). The content of the psychological contract. British Journal of Management, 8, 151–162.Google Scholar
HMI (2011). The annual report of Her Majesty's chief inspector of education, children's services and skills 2006/07. (Ref: HMI 20070035). Retrieved 27 June 2011 from http://www.ofsted.gov.uk/publications/20070035.4ict.Google Scholar
Hofstede, G. H. (1991). Cultures and organizations: Software of the mind. London: McGraw-Hill.Google Scholar
Hoy, W. K., Tarter, C. J., & Kottkamp, R. B. (1991). Open schools/healthy schools: Measuring organizational climate. Newbury Park: Sage.Google Scholar
Hsieh, S. Y., Lang, F. L., & Chen, M. H. (2010). A study on the relationships among the organisational culture of junior high school, the organisational citizenship behaviour of the teachers and the effectiveness of the schools of Kaohsiung County. NPUST. Humanities and Social Sciences Research, 4(3), 86–105.Google Scholar
Hung, C. L. (2011). Coping strategies of primary school teachers in Taiwan experiencing stress because of teacher surplus. Social Behavior and Personality, 39(9), 1161–1173.Google Scholar
International Labour Organization (2012). Handbook of good human resource practices in the teaching profession. Geneva: International Labour Office.Google Scholar
Irving, P. G., & Bobocel, D. R. (2002). Correlates of transactional and relational psychological contracts. In C. George (Ed.), The psychological contract: Managing and developing professional groups (pp. 40–49). London: Open University Press.Google Scholar
Jain, A. K., Giga, S. I., & Cooper, C. L. (2011). Social power as a means of increasing personal and organizational effectiveness: The mediating role of organizational citizenship behavior. Journal of Management and Organization, 17(3), 412–432.Google Scholar
Karam, C. M., & Kwantes, C. T. (2011). Contextualizing cultural orientation and organizational citizenship behavior. Journal of International Management, 17(4), 303–315.Google Scholar
Kelley-Patterson, D., & George, C. (2001). Securing graduate commitment: An exploration of the comparative expectations of placement students, graduate recruits and human resource managers. International Journal of Hospitality Management, 20, 311–323.CrossRefGoogle Scholar
Kılınç, A. Ç. (2014). A quantitative study of the relationship between distributed leadership and organizational citizenship behavior: Perceptions of Turkish primary school teachers. Journal of Curriculum and Teaching, 3(2), 69–78.Google Scholar
Konovsky, M. A., & Pugh, S. D. (1994). Citizenship behavior and social exchange. Academy of Management Journal, 37(3), 656–669.Google Scholar
Kriftof, A. L. (1996). Person-organisational fit: An integrative review of its conceptialisations, measurement and implications. Personnel Psychology, 49(1), 1–49.Google Scholar
Kyriacou, C., & Chien, P.-Y. (2004). Teacher stress in Taiwanese primary schools. Journal of Educational Enquiry, 5(2), 86–104.Google Scholar
Lambe, C. J., Spekman, R. E., & Hunt, S. D. (2002). Alliance competence, resources, and alliance success: Conceptualization, measurement, and initial test. Journal of the Academy of Marketing Science, 30(2), 141–158.Google Scholar
Li, H.-J. (2013). The oversupply of teachers in Taiwan: Causes and consequences. Education Journal, 41(1–2), 107–133.Google Scholar
Lin, L. H., & Ho, Y. L. (2010). Guanxi and OCB: The Chinese cases. Journal of Business Ethics, 96(2), 285–298.Google Scholar
Lin, P. C., & Chen, M. C. (2006). Constructing the psychological contract scales in junior high schools. Journal of Educational Research and Development, 2(4), 39–68.Google Scholar
Locke, E. A. (1986). Generalizing from laboratory to field: Ecological validity or abstraction of essential elements? In E. A. Locke (Ed.), Generalizing from laboratory to field settings: Research findings from industrial-organizational psychology, organizational behavior, and human resource management (pp. 3–9). Lexington, MA: Lexington Books.Google Scholar
Meckler, M., Drake, B. H., & Levinson, H. (2003). Putting psychology back into psychological contracts. Journal of Management Inquiry, 12(3), 217–228.Google Scholar
Ministry of Education (2014). Education in Taiwan 2014-2015. Taipei: Ministry of Education.Google Scholar
Morgan, D. L. (2008). Snowball sampling. In M. Given (Ed.), The Sage encyclopedia of qualitative research methods (pp. 816–817). Thousand Oaks, CA: Sage.Google Scholar
Podsakoff, P. M., Ahearne, M., & MacKenzie, S. B. (1997). Organizational citizenship behavior and the quantity and quality of work group performance. Journal of Applied Psychology, 82(2), 262–270.CrossRefGoogle ScholarPubMed
Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879–903.Google Scholar
Podsakoff, P. M., & Organ, D. W. (1986). Self-reports in organisational research: Problems and prospects. Journal of Management, 12, 69–82.Google Scholar
Qureshi, J. A., Shahjehan, A., Zeb, F., & Saifullah, K. (2011). The effect of self-esteem and organizational identification on organizational citizenship behavior: A case of Pakistani public sector university. African Journal of Business Management, 5(9), 3448–3456.Google Scholar
Reynolds, C. R. (1982). The problem of bias in psychological assessment. In C. R. Reynolds, & T. B. Gutkin (Eds.), The handbook of school psychology (pp. 178–208). New York, NY: Wiley.Google Scholar
Rousseau, D. M. (1998). The ‘problem’ of the psychological contract considered. Journal of Organizational Behavior, 19, 665–671.Google Scholar
Scholarios, D., Van der Heijdan, B., Van der Schoot, E., Bozionelos, N., Epitropaki, O., Jedrzejowicz, P., & Van der Heijde, C. (2009). Employability and the psychological contract in European ICT sector SMEs. International Journal of Human Resource Management, 19(6), 1035–1055.CrossRefGoogle Scholar
Seeck, H., & Parzefall, M. R. (2008). Employee agency: Challenges and opportunities for psychological contract theory. Personnel Review, 37(5–6), 473–489.Google Scholar
Shouse, R. C., & Lin, K.-P. (2010). Principal leadership in Taiwan school. Lanham, MD: Rowman & Littlefield.Google Scholar
Smith, D. C. (1997). Middle education in the Middle Kingdom: The Chinese junior high school in modern Taiwan. Westport, Conn: Preger.Google Scholar
Somech, A., & Drach-Zahavy, A. (2004). Exploring organizational citizenship behaviour from an organizational perspective: The relationship between organizational learning and organizational citizenship behaviour. Journal of Occupational and Organizational Psychology, 77, 281–298.Google Scholar
Somech, A., & Oplatka, I. (2015). Organizational citizenship behavior in schools: Examining the impact and opportunities within educational systems. New York, NY: Routledge.Google Scholar
Somech, A., & Ron, I. (2007). Promoting organizational citizenship behavior in schools: The impact of individual and organizational characteristics. Educational Administration Quarterly, 43(1), 38–66.Google Scholar
Spector, P. (2006). Industrial and organizational psychology – research and practice (4th ed.). New York: John Wiley.Google Scholar
Suazo, M. M., & Stone-Romero, E. F. (2011). Implications of psychological contract breach: A perceived organizational support perspective. Journal of Managerial Psychology, 26(5), 366–382.Google Scholar