Hostname: page-component-cd9895bd7-7cvxr Total loading time: 0 Render date: 2024-12-23T05:00:47.960Z Has data issue: false hasContentIssue false

Public Sector Managers and Ethical Dilemmas

Published online by Cambridge University Press:  18 September 2015

Lisa Catherine Ehrich
Affiliation:
School of Learning & Professional Studies, Faculty of Education, Queensland University of Technology, Victoria Park Road, Kelvin Grove QLD 4059, Australia Phone: + 61 7 3864 3038, Fax: +61 7 3864 3981, Email: [email protected]
Neil Cranston
Affiliation:
School of Learning & Professional Studies, Faculty of Education, Queensland University of Technology, Victoria Park Road, Kelvin Grove QLD 4059, Australia Phone: +61 7 3864 3288, Fax: +61 7 3864 3981, Email: [email protected]
Megan Kimber
Affiliation:
Faculty of Education, Queensland University of Technology, Victoria Park Road, Kelvin Grove QLD 4059, Australia Phone: +61 7 3864 5417, Fax: +61 7 3864 3981, Email: [email protected]

Abstract

Controversies surrounding the behaviour of ministers and high profile leaders seem to be commonplace in public life. That there has been a resurgence of interest in the study of ethics is not surprising. The spotlight on ethics in the public domain has been due in part to the crisis in confidence about government and a lack of public trust in organisations. Furthermore, a complex organisational environment where managers are being required to juggle a ‘multitude of competing obligations and interests’ (Cooper 1998, p. 244) has provided fertile ground for the emergence of ethical dilemmas. In this paper we put forward a tentative model that reveals important inputs that bear upon an individual, such as a public sector manager, who is confronted with an ethical dilemma. In the final part of the paper we illustrate the model's efficacy with an ethical dilemma described by a retired senior public servant to determine whether the model works in practice.

Type
Research Article
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2004

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

REFERENCES

Ashkanasy, N, Falkus, S, & Callan, V, 2000, ‘Predictors of ethical code use and ethical tolerance in the public sector’, Journal of Business Ethics, vol. 25, pp. 237253.CrossRefGoogle Scholar
Badaracco, J, 1992, ‘Business ethics: Four spheres of executive responsibility’, California Management Review, vol. 34, pp. 6479.CrossRefGoogle Scholar
Badaracco, J, & Webb, A, 1995, ‘Business ethics: A view from the trenches’, California Management Review, vol. 37, pp. 830.CrossRefGoogle Scholar
Bommer, M, Gratto, C, Gravander, J, & Tuttle, M. 1987, ‘A behavioural model of ethical and unethical decision making’, Journal of Business Ethics, vol. 6, pp. 265281.CrossRefGoogle Scholar
Bradley, L, & Parker, R 2001, ‘Public sector change in Australia: Are managers' ideals being realized?’, Public Personnel Management, vol. 30, pp. 349361.CrossRefGoogle Scholar
Brereton, M, & Temple, M, 1999, ‘The new public service ethos: An ethical environment for governance’, Public Administration, vol. 77, pp. 455474.CrossRefGoogle Scholar
Campbell, E, 1997, ‘Administrators decisions and teachers' ethical dilemmas: implications for moral agency’, Leading & Managing, vol. 3, pp. 245257.Google Scholar
Cooper, TL 1998, The responsible administrator: An approach to ethics for the administrative role, 4th edition Jossey Bass, San Francisco.Google Scholar
Cranston, N, Ehrich, L & Kimber, M, 2002, ‘Ethics ethical dilemmas and good government’, The Public Interest, 12 pp. 2225.Google Scholar
Cranston, N, Ehrich, L & Kimber, M, 2003a, ‘Ethical dilemmas faced by senior public sector managers: A pilot study’, Unpublished manuscript.Google Scholar
Cranston, N, Ehrich, L & Kimber, M, 2003b, ‘The “right” decision? Towards an understanding of ethical dilemmas for school leaders’, Westminster Studies in Education, vol. 26, pp. 135148.Google Scholar
Currie, J & Newson, J, (eds) 1998, Universities and globalisation, Sage Publications Thousand Oaks.Google Scholar
Duignan, P & Collins, V, 2003, ‘Leadership challenges and ethical dilemmas in front line organisations’, in Bennett, N, Crawford, M & Cartwright, M (eds), Effective educational leadership, Open University, London pp.281294.Google Scholar
Edwards, G, 2001, ‘Ethics in practice’, Canberra Bulletin of Public Administration, vol. 102, 12 pp.1117.Google Scholar
Ehrich, LC 2000, ‘Principals as morally accountable leaders’, International Journal of Education Reform, vol. 9, pp. 120127.CrossRefGoogle Scholar
Ferrell, O & Gresham, L, 1985, ‘A contingency framework for understanding ethical decision making in marketing’, Journal of Marketing, vol. 49, pp. 8796.CrossRefGoogle Scholar
Freakley, M & Burgh, G, 2000, Engaging with ethics: Ethical inquiry for teachers, Social Science Press, Australia.Google Scholar
Fritzsche, D, 1991, ‘A model of decision-making incorporating ethical values’, Journal of Business Ethics, vol. 10, pp. 841852.CrossRefGoogle Scholar
Gregory, R & Hicks, C, 1999, ‘Promoting public service integrity’, Australian Journal of Public Administration, vol. 58, pp. 315.CrossRefGoogle Scholar
Hosmer, LT 2003, The ethics of management, 4th edn McGraw-Hill, Boston.Google Scholar
James, C, 2003, ‘Economic rationalism and public sector ethics: conflicts and catalysts’, Australian Journal of Public Administration, vol. 62, pp. 95107.CrossRefGoogle Scholar
Keating, M, 1989, ‘Quo vadis?: Challenges of public administration’, Australian Journal of Public Administration, vol. 48, pp. 123131CrossRefGoogle Scholar
Kidder, RM 1995, How good people make tough choices: Resolving the dilemmas of ethical living, William Morrow, New York.Google Scholar
Kimber, M, 2003, ‘The tenured “core” and the tenuous “periphery”: The casualisation of academic work in Australian universities’, Journal of Higher Education Policy and Management, vol. 25, pp. 4150.CrossRefGoogle Scholar
Kimber, K, Ehrich, L & Cranston, N, 2003, ‘Theorising ethical dilemmas faced by senior public servants: An excursion into Australian public sector ethics’, Paper presented to the Australasian Political Studies Association National Conference, University of Tasmania, Hobart.Google Scholar
Kimber, M & Maddox, G, 2003, ‘The Australian public service under the Keating Government: a case of weakened accountability?’, The International Journal of Public Sector Management, vol. 16, pp.6174.CrossRefGoogle Scholar
McDonald, G, 2000, ‘A multi variable model of ethical decision making’, The Second International Conference on Cross-Cultural Business Ethics, London, United Kingdom.Google Scholar
Miller, A, 1999, ‘Ethics goes global: The OECD council recommendation on improving ethical conduct in the public sector’, Australian Journal of Public Administration, vol. 58, no. 2, pp. 61–9.Google Scholar
Mulgan, R, 2000, ‘Public servants and the public interest’, Canberra Bulletin of Public Administration, vol. 97, 09, pp. 14.Google Scholar
Mulgan, R, 1998, ‘Politicisation of senior appointments in the Australian public service’, Australian Journal of Public Administration, vol. 57, no. 3, pp. 314.CrossRefGoogle Scholar
Niland, C & Satkunandan, S, 1999, ‘The ethical value of red tape!: The role of specialised institutions in ensuring accountability (The New South Wales experience)’, Australian Journal of Public Administration, vol. 58, pp. 8086.CrossRefGoogle Scholar
Organisation for Economic Co-operation and Development (OECD) 2003, OECD recommendation on guidelines for managing conflict of interest in the public service (2003) http://www.oecd.org/documcnt/53/0,2340,en_2649_34135_2516085_l_l_l_37447,00.html (Accessed 23 September 2003).Google Scholar
Organisation for Economic Co-operation and Development (OECD) 1998, OECD recommendation on improving ethical conduct in the public service. Principles for managing ethics in the public service (1998) http://www.oecd.org/document/53/0,2340,en_2649_34135_2516085_l_l_l_37447,00.html (Accessed 23 September 2003)Google Scholar
Pajo, K & McGhee, P, 2003, ‘The institutionalisation of business ethics: are New Zealand organisations doing enough?’, Journal of the Australian and New Zealand Academy of Management, vol. 9, no. 1, pp. 5265.CrossRefGoogle Scholar
Preston, N, 2000, ‘Public sector ethics: what are we talking about?’, in Bishop, P & Preston, N (eds), Local Government Public Enterprise & Ethics, The Federation Press, Sydney pp. 822Google Scholar
Preston, N, 1999, ‘Public sector ethics in Queensland since Fitzgerald’, Australian Society of Archivists 1999 Conference. URL: http://www.archivists.org.au/events/conf99/preston.html (Accessed 16 January 2003)Google Scholar
Preston, N, 1994, ‘Introduction’, in his Ethics for the Public Sector: Education and Training, The Federation Press, Sydney.Google Scholar
Preston, N & Samford, C, with Connors, C. 2002, Encouraging ethics and challenging corruption, The Federation Press, Sydney.Google Scholar
Queensland 1999, Public Sector Ethics Act Amendment Act, Parliament of Queensland, Brisbane.Google Scholar
Queensland 1994a Public Sector Ethics Act, Parliament of Queensland, Brisbane.Google Scholar
Queensland 1994b, Whistleblowers Protection Act 1994, Parliament of Queensland, Brisbane. URL: http://www.legislation.qld.gov.au/LEG-ISLTN/CURRENT/W/WhistleblowA94_03E_030509.pdf (Accessed 23 September 2003).Google Scholar
Singer, P, 1993, ‘About ethics‘, in his Practical ethics, 2nd Edition Cambridge University Press Cambridge.Google Scholar
Singer, P, 1994, ‘Introduction’, in his Ethics, Oxford University Press, Oxford.Google ScholarPubMed
Singleton, G, Aitkin, D, Jinks, B & Warhurst, J, 1996, Australian political institutions, 5th edition, Addison Wesley Longman, Melbourne.Google Scholar
Smith, R F I & Corbett, D, 1999, ‘Responsiveness without politicisation: Finding a balance’, in Clark, D & Corbett, D (eds), Reforming the public sector: Problems and solutions, Allen & Unwin, St Leonard's.Google Scholar
Weller, P, 2003, ‘The Australian public service: Still anonymous, neutral and a career service?’, Senate Occasional Lecture, 30 05, Parliament House, Canberra, URL: http://www.aph.gov.au/Senate/pubs/occa_lect/transcripts/index.htm (Accessed 9 September 2003).Google Scholar
Whitton, H, 1998Wisdom, values and ethics in the public sector - or, where the woozlc wasn't …’, Canberra Bulletin of Public Administration, vol. 89, pp. 5361.Google Scholar
Whitton, H, 1994 Public sector ethics in Queensland, Queensland University of Technology, Brisbane.Google Scholar