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More similar than different: A study of cooperative product innovation with multiple external stakeholders

Published online by Cambridge University Press:  02 February 2015

Tania von der Heidt
Affiliation:
School of Commerce and Management, Lismore, NSW, Australia
Don Scott
Affiliation:
School of Commerce and Management, Lismore, NSW, Australia

Abstract

This paper uses a strategy—structure—performance-based model of marketing channel relationship structure to conduct an empirical examination of the involvement of four external stakeholder groups in manufacturing firms' product innovation. The results show that firms' stakeholder orientation (strategy), involvement of stakeholders in product innovation (structure) and quality of stakeholder relationships (performance) are intrinsically linked. Also, the way in which multiple stakeholder groups were involved in manufacturing firms' product innovation was more similar than different.

Type
Research Article
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2011

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