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Paediatric day-case tonsillectomy – parent satisfaction questionnaire

Published online by Cambridge University Press:  28 January 2022

S Garry Open the ORCID record for S Garry [Opens in a new window] ,
I O'Riordan ,
J Wauchope ,
H Lehane ,
E Phelan  and
C Heffernan
S Garry*
Affiliation:
Department of Otolaryngology, Children's Hospital Ireland at Temple Street, Dublin, Ireland Department of Surgery, Royal College of Surgeons, Dublin, Ireland
I O'Riordan
Affiliation:
Department of Otolaryngology, Children's Hospital Ireland at Temple Street, Dublin, Ireland Department of Surgery, Royal College of Surgeons, Dublin, Ireland
J Wauchope
Affiliation:
Department of Otolaryngology, Children's Hospital Ireland at Temple Street, Dublin, Ireland Department of Surgery, Royal College of Surgeons, Dublin, Ireland
H Lehane
Affiliation:
Department of Otolaryngology, Children's Hospital Ireland at Temple Street, Dublin, Ireland
E Phelan
Affiliation:
Department of Otolaryngology, Children's Hospital Ireland at Temple Street, Dublin, Ireland Department of Surgery, Royal College of Surgeons, Dublin, Ireland
C Heffernan
Affiliation:
Department of Otolaryngology, Children's Hospital Ireland at Temple Street, Dublin, Ireland Department of Surgery, Royal College of Surgeons, Dublin, Ireland
*
Author for correspondence: Dr Stephen Garry, Department of Otolaryngology, Children's Hospital Ireland at Temple Street, Dublin 1, Ireland E-mail: [email protected]
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Abstract

Objective

To assess parent or guardian satisfaction with a newly instituted day-case tonsillectomy programme at a tertiary paediatric institution.

Methods

After receiving ethical approval, an anonymous questionnaire was sent to the parent or guardian of every patient who underwent day-case tonsillectomy between July 2018 and December 2020.

Results

A total of 135 patients were included. The parent or guardian of each patient was sent a questionnaire to be filled in and returned. Ninety-two completed surveys were returned. There were high satisfaction levels, with 91.3 per cent of parents or guardians feeling comfortable bringing their child home, and 92.4 per cent of parents or guardians would recommend day-case tonsillectomy to another parent or guardian. Of the parents or guardians, 10.9 per cent needed to contact healthcare services in the 24 hours following surgery.

Conclusion

Day-case tonsillectomy has proven to be a safe, efficient service at our institution, with high satisfaction levels from patients and parents or guardians. Areas for improvement focused on communication at the time of discharge regarding follow up and analgesia.

Keywords

ChildPerioperative CarePatient SatisfactionHealth Care SurveysTonsillitisSurveys and Questionnaires
Type
Main Article
Information
The Journal of Laryngology & Otology , Volume 136 , Issue 7 , July 2022 , pp. 654 - 658
Copyright
Copyright © The Author(s), 2022. Published by Cambridge University Press on behalf of J.L.O. (1984) LIMITED

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Footnotes

Dr S Garry takes responsibility for the integrity of the content of the paper

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