This study explores heat and turbulent modulation in three-dimensional multiphase Rayleigh–Bénard convection using direct numerical simulations. Two immiscible fluids with identical reference density undergo systematic variations in dispersed-phase volume fractions, $0.0 \leq \varPhi \leq 0.5$, and ratios of dynamic viscosity, $\lambda _{\mu }$, and thermal diffusivity, $\lambda _{\alpha }$, within the range $[0.1\unicode{x2013}10]$. The Rayleigh, Prandtl, Weber and Froude numbers are held constant at $10^8$, $4$, $6000$ and $1$, respectively. Initially, when both fluids share the same properties, a 10 % Nusselt number increase is observed at the highest volume fractions. In this case, despite a reduction in turbulent kinetic energy, droplets enhance energy transfer to smaller scales, smaller than those of single-phase flow, promoting local mixing. By varying viscosity ratios, while maintaining a constant Rayleigh number based on the average mixture properties, the global heat transfer rises by approximately 25 % at $\varPhi =0.2$ and $\lambda _{\mu }=10$. This is attributed to increased small-scale mixing and turbulence in the less viscous carrier phase. In addition, a dispersed phase with higher thermal diffusivity results in a 50 % reduction in the Nusselt number compared with the single-phase counterpart, owing to faster heat conduction and reduced droplet presence near walls. The study also addresses droplet-size distributions, confirming two distinct ranges dominated by coalescence and breakup with different scaling laws.