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User acceptance of an anaesthesia information management system

Published online by Cambridge University Press:  11 July 2005

L. Quinzio ,
A. Junger ,
B. Gottwald ,
M. Benson ,
B. Hartmann ,
A. Jost ,
A. Banzhaf  and
G. Hempelmann
L. Quinzio
Affiliation:
University Hospital Giessen, Department of Anaesthesiology, Intensive Care and Pain Therapy, Germany
A. Junger
Affiliation:
University Hospital Giessen, Department of Anaesthesiology, Intensive Care and Pain Therapy, Germany
B. Gottwald
Affiliation:
University Hospital Giessen, Department of Medical Psychology, Germany
M. Benson
Affiliation:
University Hospital Giessen, Department of Anaesthesiology, Intensive Care and Pain Therapy, Germany
B. Hartmann
Affiliation:
University Hospital Giessen, Department of Anaesthesiology, Intensive Care and Pain Therapy, Germany
A. Jost
Affiliation:
University Hospital Giessen, Department of Anaesthesiology, Intensive Care and Pain Therapy, Germany
A. Banzhaf
Affiliation:
University Hospital Giessen, Department of Anaesthesiology, Intensive Care and Pain Therapy, Germany
G. Hempelmann
Affiliation:
University Hospital Giessen, Department of Anaesthesiology, Intensive Care and Pain Therapy, Germany
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Extract

Summary

Background and objective: This paper describes the user acceptance of an anaesthesia information management system at the University Hospital in Giessen, Germany, after 5 yr of routine use.

Methods: A questionnaire with 75 items was distributed to all anaesthesiologists and anaesthetic nurses of the Department of Anaesthesiology. The questions were answered anonymously on a five-point Likert scale.

Results: The return rate was 60% (44 physicians and 24 nurses). The results indicated that the system generally met user expectations. The respondents thought that electronic record keeping improved the quality of their work, and they did not want to switch back to paper records. Problems arose with hardware placement and software features, e.g. coding tools for diagnoses and type of surgery. The perceived quality of training strongly influenced user acceptance.

Conclusions: Despite the deficits revealed by the survey, the respondents did not want to switch back to manual record keeping. A structured user survey is a useful tool for the development, adaptation and implementation of an anaesthesia information management system. A training strategy that takes the needs of the users into account is recommended.

Keywords

DATA COLLECTION, questionnairesMANAGEMENT INFORMATION SYSTEMS, hospital information systemMEDICAL RECORD SYSTEMS, COMPUTERIZEDTEACHINGcomputer user training
Type
Original Article
Information
European Journal of Anaesthesiology , Volume 20 , Issue 12 , December 2003 , pp. 967 - 972
Copyright
© 2003 European Society of Anaesthesiology

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