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Global Knowledge Transfer and Telecommunications: The Bell System in Japan, 1945–1952

Published online by Cambridge University Press:  18 February 2015

Stephen B. Adams  and
Paul J. Miranti
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Abstract

This study evaluates the Bell System's role in the revival of Japanese telecommunications during the post-World War II occupation. Civilian and military personnel who had worked for the firm and who served in the Civil Communications Service (CCS) of the Supreme Command Allied Powers represented the primary agents for knowledge transfer to Japan's Ministry of Communications (MOC) and its supporting independent equipment manufacturers. The MOC became a channel for communicating ideas about management practices at the Bell System to the local telecommunications industry. The CCS's actions in Japan represent what Alfred D. Chandler has termed the “integrated learning base” in action in the public sector. The CCS's role in knowledge transfer has been underestimated by many scholars who have focused primarily on its contributions to promoting production and quality engineering in telecommunications manufacturing. Its central achievement was laying the managerial groundwork for the establishment in 1952 of the governmental enterprise Nippon Telegraph and Telephone.

Type
Articles
Information
Enterprise & Society , Volume 9 , Issue 1 , March 2008 , pp. 96 - 124
Copyright
Copyright © The Author(s) 2008. Published by Cambridge University Press on behalf of the Business History Conference. All rights reserved.

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