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Priorities for an Age-Friendly Bus System*

Published online by Cambridge University Press:  24 August 2010

Kieran Broome ,
Linda Worrall ,
Kryss McKenna  and
Duncan Boldy
Kieran Broome
Affiliation:
University of Queensland
Linda Worrall*
Affiliation:
University of Queensland
Kryss McKenna
Affiliation:
University of Queensland
Duncan Boldy
Affiliation:
Curtin University of Technology
*
†Correspondence and requests for offprints should be sent to / La correspondance et les demandes de tirés-à-part doivent être adressées à: Linda Worrall, School of Health and Rehabilitation Sciences, The University of Queensland, Brisbane, QLD, AUSTRALIA 4072 ([email protected])
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Abstract

This article presents the results of a study on the barriers and facilitators to bus use for people aged 60 or older. Two complementary methodologies, nominal group technique and focussed ethnography, were used to identify barriers and facilitators and rank their importance. Two sample sites from Queensland, Australia, were selected, with 227 people participating in the nominal group technique and 40 people participating in the focussed ethnography component. Seven priorities for age-friendly bus systems emerged from the data: vehicle entrance/exit; bus driver friendliness and helpfulness; timetables and scheduling of buses; bus stop locations; pedestrian infrastructure; information and training for older people; and bus routes and destinations. These findings will assist researchers, policy makers, and transport providers to set evidence-based strategic directions for creating age-friendly bus systems. Both methods provide complementary perspectives on bus usability, which could not be gained from either method alone.

Résumé

Cette étude a pour but d’identifier les facteurs inhibitant et facilitant l’utilisation de l’autobus chez les personnes âgées de 60 ans et plus d’établir des priorités d’intervention. Deux méthodologies complémentaires, la technique du groupe nominal et l’ethnographie systémique, furent utilisées pour identifier les facteurs inhibiteurs et facilitants et en plus de les classer par ordre d’importance. Deux emplacements de Queensland en Australie etaient choisis: 227 personnes âgées ont participé à la technique du groupe nominal et 40 personnes agées ont participé à l’ethnographie systémique. Sept priorités d’intervention pour des systèmes d’autobus facilement accessibles pour les personnes âgées ont émergé des données obtenues: entrée et sortie du véhicule, amabilité et serviabilité du conducteur d’autobus, horaires des autobus, emplacement des arrêts d’autobus, infrastructure pour les piétons, information et formation pour des aînés et itinéraires et destinations des autobus. Ces résultats permettent aux chercheurs, aux preneurs de décisions et aux fournisseurs de transport de déterminer des directions stratégiques fondées sur des données probantes dans le but d’en arriver à des systèmes d’autobus facilement accessibles aux personnes âgées. Les deux méthodes génèrent des perspectives complémentaires concernant la convivialité de l’utilisation de l’autobus qui n’auraient pas été obtenues par chacune des méthodes utilisée seule.

Keywords

personnes âgéesautobustechnique du groupe nominalobservation des participantsentrevue de rappel stimuléolder peoplebusesnominal group techniqueparticipant observationstimulated recall interview
Type
Articles
Information
Canadian Journal on Aging / La Revue canadienne du vieillissement , Volume 29 , Issue 3 , September 2010 , pp. 435 - 444
Copyright
Copyright © Canadian Association on Gerontology 2010

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Footnotes

*

This study has been reviewed and approved by the ethics committee at The University of Queensland.

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