The third biennial British Music Educators' Conference, ‘New Skills for a New Era’, organised by the UK Council for Music Education and Training, was held at Stoke Rochford, Lincolnshire, in July 1993. One of the conference days focused on 'Managing New Forms of Provision of Support Services'. This report is a collation of notes from speakers, whose contributions are included, as they spoke, in the first person and flipchart notes from participants' discussion groups.