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Engaging Reluctant Clients: A Study of Rehabilitation Counsellors

Published online by Cambridge University Press:  27 August 2015

Kon Kamateros
Kon Kamateros*
Affiliation:
Western Stress & Trauma P/L, Heidelberg, Victoria, Australia
*
Kon Kamateros, PO Box 202, Heidelberg West, Vic 3081, Australia.
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Abstract

This study sought the views of 22 Victorian rehabilitation counsellors (RC's) about what they do to try and engage reluctant clients, the behaviour such clients exhibit, whether RC's discuss the reluctance and the mandatory nature of participating in rehabilitation with their clients, and how RC's choose to respond to reluctance. RC's reported that reluctance was most often a result of clients' emotional adjustment difficulties, and that the most difficult clients to engage were those who were passively disengaged rather than those who were initially angry or hostile. Engagement relied on RC's uncovering the clients' own goals for participating in rehabilitation. Implications of the findings for practice, and the need for a model of client reluctance in rehabilitation are discussed.

Type
Articles
Information
The Australian Journal of Rehabilitation Counselling , Volume 6 , Issue 1 , 2000 , pp. 20 - 32
Copyright
Copyright © Cambridge University Press 2000

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