At the School of the Art Institute of Chicago (SAIC), Master of Fine Arts (MFA) students are often not aware of the library and its resources. As a way to address this gap, Flaxman Librarians have organized studio visits, in which librarians visit students’ studios to hear about their work and offer library resources to support it. Using the ACRL Framework and SAIC's core values as a guide, we are able to assess and address students' current methods/modes of research, as well as their artistic practice. In addition, we are able to forge new relationships with these students throughout their program and increase outreach to a program not targeted for traditional information literacy.

During the move to a new location in 2016-2017, the headquarters of Thailand Creative & Design Center (TCDC) in Bangkok applied a service design approach to devise and deploy new and improved services. Applying a case study approach, this article reports the TCDC experience in adopting a service design approach in its library function at the TCDC Resource Center. The initiative aimed to create a new service blueprint as well as to implement new and updated services to meet ever-changing user needs. It is expected that service design will increase the user satisfaction level, which will lead to an increasing number of members and visitors, as well as promote revisits and brand loyalty. The process included developing empathy, service ideation, prototyping, and testing. As a result, several new and updated services were introduced and implemented both in the physical space and online. As an iterative process, the design team has also provided multiple channels to receive feedback from users both directly and indirectly to ensure continuous improvement of its services and products.

Over the past half-century video games have become a significant part of our cultural environment, in part, by leading advances in both technology and artistic innovation. In recent years librarians and researchers have recognized these games as cultural objects that require collection and curation. Developing and maintaining collections of this fast moving and somewhat ephemeral media, however, poses challenges due to constantly advancing technology and a corresponding lack of consistent terminology. This article addresses the literature and critical issues surrounding collections of video games within libraries and presents a case study of the University of Michigan’s Computer and Video Game Archive (CVGA), one of the largest academic archives of its kind. Moreover, video games are situated in a humanistic approach to the field of game studies as the article draws on the relevance of methods from art history and film studies.

Registrars, collections managers, and other professionals tasked with the practicalities of acquiring, storing, loaning, and shipping collections often face the same challenges but are left with few ways to communicate their experiences. Specialist literature is usually only available in English - a problem for the diverse, international profession. As a solution, the blog “Registrar Trek” was created in 2012 to overcome language barriers and connect the profession.