The verbal information which accompanies an exhibition, whether alongside exhibits (in labels or wall panels) or in a catalogue, is often a straitjacket which does not fit the requirements of the individual gallery visitor. Exhibition organisers too rarely articulate the rationale behind the selection and display, the assumption being that works will ‘speak for themselves’. Gallery education officers, by contrast, seek to adopt a more open and exploratory approach, and may have more freedom to do so in their work with the gallery’s permanent collection. The presentation of a variety of personal views of each work may be a stimulating alternative to authoritative labels, encouraging the viewer to develop an individual response.