Hostname: page-component-586b7cd67f-t8hqh Total loading time: 0 Render date: 2024-11-22T17:59:03.013Z Has data issue: false hasContentIssue false

Empathic creativity: can trait empathy predict creative concept generation and selection?

Published online by Cambridge University Press:  02 February 2022

Mohammad Alsager Alzayed*
Affiliation:
Department of Industrial & Management Systems Engineering, Kuwait University, Building ENP-S, Room E-186, Kuwait City, Kuwait
Scarlett R. Miller
Affiliation:
School of Engineering Design, Technology, and Professional Programs, The Pennsylvania State University, 213-P Hammond Building, University Park, PA16802-1401, USA
Christopher McComb
Affiliation:
Department of Mechanical Engineering, Carnegie Mellon University, 4126 Wean Hall, Pittsburgh, PA15213, USA
*
Author for correspondence: Mohammad Alsager Alzayed, E-mail: [email protected]

Abstract

Over the past decade, engineering design research has seen a significant surge of the discussion of empathy. As such, design researchers have been devoted in devising and assessing empathic design activities. While prior research has examined the utility of empathic design experiences on driving creative concept generation, little is known about the role of a designer's empathic tendencies in driving creative concept generation and selection in an engineering design project. Without this knowledge, we cannot be sure if, when, or how empathy influences the design process. Thus, the main goal of this paper was to identify the role of trait empathy in creative concept generation and selection in an engineering design student project. In order to achieve this objective, a study was conducted with 103 first-year engineering students during two design stages of an 8-week design project (concept generation and concept selection). The main findings from this paper highlighted that empathic concern tendencies positively impacted the generation of more ideas while personal distress tendencies negatively impacted the generation of more ideas. During concept selection, perspective-taking tendencies positively impacted participants’ propensity for selecting elegant ideas. This research took the first step in encouraging empirical investigations aimed at understanding the role of trait empathy across different stages of the design process.

Type
Research Article
Copyright
Copyright © The Author(s), 2022. Published by Cambridge University Press

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Abramson, L, Uzefovsky, F, Toccaceli, V and Knafo-Noam, A (2020) The genetic and environmental origins of emotional and cognitive empathy: review and meta-analyses of twin studies. Neuroscience & Biobehavioral Reviews 114, 113133.Google ScholarPubMed
Achiche, S, Appio, FP, McAloone, TC and Di Minin, A (2013) Fuzzy decision support for tools selection in the core front end activities of new product development. Research in Engineering Design 24, 118.Google Scholar
Alsager Alzayed, M, Mccomb, C, Hunter, ST and Miller, SR (2019) Expanding the solution space in engineering design education: A simulation-based investigation of product dissection. Journal of Mechanical Design 141, 032001.Google Scholar
Alsager Alzayed, M, Miller, S and McComb, C (2020) Does empathy beget creativity? Investigating the role of trait empathy in idea generation and selection. Paper presented at the Design Computing and Cognition, Atlanta, Georgia.Google Scholar
Alzayed, MA (2019) An Exploration of the Role of Student Empathy in Engineering Design Education. Paper presented at the 2019 IEEE Frontiers in Education Conference (FIE).Google Scholar
Alzayed, MA, McComb, C, Menold, J, Huff, J and Miller, SR (2021) Are you feeling me? An exploration of empathy development in engineering design education. Journal of Mechanical Design 143, 112301.CrossRefGoogle Scholar
Amabile, T (1982) Social psychology of creativity: a consensual assessment technique. Journal of Personality and Social Psychology 43, 9971013. doi:10.1037//0022-3514.43.5.997CrossRefGoogle Scholar
Amabile, TM (1983) A consensual technique for creativity assessment. In The Social Psychology of Creativity. New York: Springer, pp. 3763.Google Scholar
Anckarsäter, H and Cloninger, CR (2007) The genetics of empathy and its disorders. In Empathy in Mental Illness: Cambridge: Cambridge University Press, pp. 261288.Google Scholar
Apter-Levy, Y, Feldman, M, Vakart, A, Ebstein, RP and Feldman, R (2013) Impact of maternal depression across the first 6 years of life on the child's mental health, social engagement, and empathy: the moderating role of oxytocin. American Journal of Psychiatry 170, 11611168.Google ScholarPubMed
Badea, L and Pană, NA (2010) The role of empathy in developing the leader's emotional intelligence. Theoretical & Applied Economics 17, 6978.Google Scholar
Baron-Cohen, S and Wheelwright, S (2004) The empathy quotient: an investigation of adults with asperger syndrome or high functioning autism, and normal sex differences. Journal of Autism and Developmental Disorders 34, 163175.CrossRefGoogle ScholarPubMed
Batson, CD (2009) These things called empathy: eight related but distinct phenomena. doi: 10.7551/mitpress/9780262012973.003.0002.CrossRefGoogle Scholar
Battarbee, K (2004) Co-experience: Understanding User Experiences in Interaction. Helsinki, Finland: Aalto University.Google Scholar
Besemer, SP and O'Quin, K (1999) Confirming the three-factor creative product analysis matrix model in an American sample. Creativity Research Journal 12, 287296.Google Scholar
Book, HE (1988) Empathy: misconceptions and misuses in psychotherapy. American Journal of Psychiatry 145, 420424.Google ScholarPubMed
Breithaupt, F (2018) The bad things we do because of empathy. Interdisciplinary Science Reviews 43, 166174.Google Scholar
Breithaupt, F (2019) The Dark Sides of Empathy. Ithaca, New York: Cornell University Press.Google Scholar
Buelin-Biesecker, J and Wiebe, E (2013) Can pedagogical strategies affect students’ creativity? Testing a choice-based approach to design and problem-solving in technology, design, and engineering education. Paper presented at the Proceedings of the 2013 American Society for Engineering Education Annual Conference & Exposition.Google Scholar
Buie, DH (1981) Empathy: its nature and limitations. Journal of the American Psychoanalytic Association 29, 281307.Google ScholarPubMed
Calabretta, G and Gemser, G (2015) Integrating design into the fuzzy front end of the innovation process. In Luchs, MG, Swan, KS and Griffin, A (eds), Design Thinking: New Product Development Essentials from the PDMA. Hoboken, NJ: John Wiley & Sons, pp. 105124.CrossRefGoogle Scholar
Chakrabarti, B and Baron-Cohen, S (2013) Understanding the genetics of empathy and the autistic spectrum. In Baron-Cohen, S, Tager-Flusberg, H and Lombardo, MV (eds), Understanding Other Minds: Perspectives from Developmental Social Neuroscience. New York, NY: Oxford University Press, pp. 327342.Google Scholar
Chan, DW and Chan, L-k (2007) Creativity and drawing abilities of Chinese students in Hong Kong: is there a connection? New Horizons in Education 55, 7795.Google Scholar
Christiaans, H and Venselaar, K (2005) Creativity in design engineering and the role of knowledge: modelling the expert. International Journal of Technology and Design Education 15, 217236.Google Scholar
Chung, J and Joo, J (2017) Effect of empathy on designers and non-designers in concept evaluation. Archives of Design Research 30, 5770.CrossRefGoogle Scholar
Cohen, J (1988) Statistical Power Analysis for the Behavioral Sciences. New York, NY: Psychology Press.Google Scholar
Cook, RD and Weisberg, S (1982) Residuals and Influence in Regression. New York: Chapman and Hall.Google Scholar
Cseh, GM and Jeffries, KK (2019) A scattered CAT: a critical evaluation of the consensual assessment technique for creativity research. Psychology of Aesthetics, Creativity, and the Arts 13, 159.CrossRefGoogle Scholar
Dam, RF and Teo, YS (2017) Define and Frame Your Design Challenge by Creating Your Point of View and Ask “How Might We”. Retrieved from https://www.interaction-design.org/literature/article/define-and-frame-your-design-challenge-by-creating-your-point-of-view-and-ask-how-might-we.Google Scholar
Danish, SJ and Kagan, N (1971) Measurement of affective sensitivity: toward a valid measure of interpersonal perception. Journal of Counseling Psychology 18, 51.CrossRefGoogle Scholar
Davis, MH (1980) A multidimensional approach to individual differences in empathy. JSAS Catalog of Selected Documents in Psychology, 10, 85.Google Scholar
Davis, MH (1983) Measuring individual differences in empathy: evidence for a multidimensional approach. Journal of Personality and Social Psychology 44, 113.Google Scholar
Duan, C and Hill, CE (1996) The current state of empathy research. Journal of Counseling Psychology 43, 261.CrossRefGoogle Scholar
Duncan, GJ, Boisjoly, J, Levy, DM, Kremer, M and Eccles, J (2003) Empathy or Antipathy? The Consequences of Racially and Socially Diverse Peers on Attitudes and Behaviors. Work. Pap., Inst. Policy Res., Northwestern Univ., Chicago, ILGoogle Scholar
Ferreira, B, Silva, W, Oliveira, EA Jr and Conte, T (2015) Designing personas with empathy map. Paper presented at the SEKE.Google Scholar
Fila, ND and Hess, JL (2016) In their shoes: Student perspectives on the connection between empathy and engineering. American Society of Engineering Education Conference and Exposition. New Orleans, LA, pp. 2629.Google Scholar
Fischer, G (2013) Learning, social creativity, and cultures of participation. In Sannino, A and Ellis, V (eds), Learning and Collective Creativity: Activity-Theoretical and Sociocultural Studies. New York, NY: Routledge, pp. 198.Google Scholar
Fortuna, K and Knafo, A (2014) Parental and genetic contributions to prosocial behavior during childhood. In Padilla-Walker, LM and Carlo, G (eds), Prosocial Development: A Multidimensional Approach. New York, NY: Oxford University Press, pp. 7089.Google Scholar
Fox, J (1991) Regression Diagnostics. Newbury Park, CA: Sage.Google Scholar
Genco, N, Johnson, D, Holtta-Otto, K and Seepersad, CC (2011) A study of the effectiveness of the empathic experience design creativity technique. Paper presented at the ASME IDETC Design Theory and Methodology Conference, Washington, DC.Google Scholar
Gero, JS (2007) AI EDAM at 20: artificial intelligence in designing. AI EDAM 21, 1718.Google Scholar
Gilet, A-L, Mella, N, Studer, J, Grühn, D and Labouvie-Vief, G (2013) Assessing dispositional empathy in adults: a French validation of the Interpersonal Reactivity Index (IRI). Canadian Journal of Behavioural Science/Revue Canadienne des Sciences du Comportement 45, 42.Google Scholar
Goldenberg, J, Lehmann, DR and Mazursky, D (2001) The idea itself and the circumstances of its emergence as predictors of new product success. Management Science 47, 6984.Google Scholar
Gray, CM, Yilmaz, S, Daly, SR, Seifert, CM and Gonzalez, R (2015) Idea generation through empathy: reimagining the ‘cognitive walkthrough’. American Society for Engineering Education Annual Conference, Seattle, WA. http://dx.doi.org/10.18260/p.24208Google Scholar
Hagen, M, Bernard, A and Grube, E (2016) Do it all wrong! Using reverse-brainstorming to generate ideas, improve discussions, and move students to action. Management Teaching Review 1, 8590.CrossRefGoogle Scholar
Hess, JL and Fila, ND (2016) The development and growth of empathy among engineering students. American Society for Engineering Education Annual Conference, New Orleans, LA.Google Scholar
Hess, J, Fila, N, Purzer, S and Strobel, J (2015) Exploring the relationship between empathy and innovation among engineering students. Paper presented at the Proceedings of the American Society for Engineering Education (ASEE) Annual Conference and Exposition, Seattle, WA.Google Scholar
Hess, JL, Fila, ND and Purzer, S (2016) The relationship between empathic and innovative tendencies among engineering students. International Journal of Engineering Education 32, 12361249.Google Scholar
Hoffman, ML (1977) Empathy, its development and prosocial implications. Paper presented at the Nebraska symposium on motivation.Google Scholar
Hoffman, ML (1982) 11 The measurement of empathy. Paper presented at the Measuring Emotions in Infants and Children: Based on Seminars Sponsored by the Committee on Social and Affective Development During Childhood of the Social Science Research Council.Google Scholar
Howard, T (2014) Journey mapping: a brief overview. Communication Design Quarterly Review 2, 1013.Google Scholar
Huber, P (1981) Robust Statistics. New York: John Wiley and Sons.Google Scholar
Johnson, DG, Genco, N, Saunders, MN, Williams, P, Seepersad, CC and Hölttä-Otto, K (2014) An experimental investigation of the effectiveness of empathic experience design for innovative concept generation. Journal of Mechanical Design 136, 051009.Google Scholar
Kaufman, JC and Baer, J (2012) Beyond new and appropriate: who decides what is creative? Creativity Research Journal 24, 8391.Google Scholar
Kerr, W (1947) The Empathy Test, Form A. Chicago: Psychometric Affiliates.Google Scholar
Klein, C, DeRouin, R and Salas, E (2006) Uncovering workplace interpersonal skills: a review, framework, and research agenda. International Review of Industrial and Organizational Psychology 21, 79126.Google Scholar
Knafo, A, Zahn-Waxler, C, Van Hulle, C, Robinson, JL and Rhee, SH (2008) The developmental origins of a disposition toward empathy: genetic and environmental contributions. Emotion 8, 737.Google ScholarPubMed
Knafo, A, Zahn-Waxler, C, Davidov, M, Van Hulle, C, Robinson, JL and Rhee, SH (2009) Empathy in early childhood: genetic, environmental, and affective contributions. Annals of the New York Academy of Sciences 1167, 103114.CrossRefGoogle ScholarPubMed
Kokkinos, CM and Kipritsi, E (2012) The relationship between bullying, victimization, trait emotional intelligence, self-efficacy and empathy among preadolescents. Social Psychology of Education 15, 4158.Google Scholar
Koo, TK and Li, MY (2016) A guideline of selecting and reporting intraclass correlation coefficients for reliability research. Journal of Chiropractic Medicine 15, 155163.CrossRefGoogle ScholarPubMed
Landis, JR and Koch, GG (1977) The measurement of observer agreement for categorical data. Biometrics 33, 159174.CrossRefGoogle ScholarPubMed
Lin, J and Seepersad, CC (2007) Empathic lead users: the effects of extraordinary user experiences on customer needs analysis and product redesign. Paper presented at the ASME 2007 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference.Google Scholar
Mattelmäki, T, Vaajakallio, K and Koskinen, I (2014) What happened to empathic design? Design Issues 30, 6777.CrossRefGoogle Scholar
Mattson, CA and Messac, A (2005) Pareto frontier based concept selection under uncertainty, with visualization. Optimization and Engineering 6, 85115.CrossRefGoogle Scholar
McDonald, NM and Messinger, DS (2012) Empathic responding in toddlers at risk for an autism spectrum disorder. Journal of Autism and Developmental Disorders, 42, 15661573.CrossRefGoogle ScholarPubMed
McGinley, C and Dong, H (2011) Designing with information and empathy: delivering human information to designers. The Design Journal 14, 187206.Google Scholar
McLaren, K (2013) The Art of Empathy: A Complete Guide to Life's Most Essential Skill. Boulder, Colorado: Sounds True.Google Scholar
Melchers, M, Montag, C, Reuter, M, Spinath, FM and Hahn, E (2016) How heritable is empathy? Differential effects of measurement and subcomponents. Motivation and Emotion 40, 720730.Google Scholar
Miller, SR, Hunter, ST, Starkey, E, Ramachandran, S, Ahmed, F and Fuge, M (2021) How should we measure creativity in engineering design? A comparison between social science and engineering approaches. Journal of Mechanical Design 143, 031404.Google Scholar
Mitchell, P, Sheppard, E and Cassidy, S (2021) Autism and the double empathy problem: implications for development and mental health. British Journal of Developmental Psychology 39, 118.Google ScholarPubMed
Nam, UV (2015) Transforming our world: the 2030 agenda for sustainable development. In Division for Sustainable Development Goals. New York, NY, USA.Google Scholar
Nikander, JB, Liikkanen, LA and Laakso, M (2014) The preference effect in design concept evaluation. Design Studies 35, 473499. doi:10.1016/j.destud.2014.02.006.Google Scholar
Péloquin, K and Lafontaine, M-F (2010) Measuring empathy in couples: validity and reliability of the interpersonal reactivity index for couples. Journal of Personality Assessment 92, 146157.Google ScholarPubMed
Prabhu, R, Miller, SR, Simpson, TW and Meisel, NA (2019) Exploring the effects of additive manufacturing education on students’ engineering design process and its outcomes. Journal of Mechanical Design 142, 137.Google Scholar
Problem Statements - Sustainable Development Goal 3 (2020) https://figshare.com/articles/SDG3_ProblemStatement_pdf/11825748.Google Scholar
Pugh, S (1996) Creating Innovative Products Using Total Design. Boston, MA: Addison-Wesley Longman Publishing Co., Inc.Google Scholar
Raviselvam, S, Hölttä-Otto, K and Wood, KL (2016) User extreme conditions to enhance designer empathy and creativity: applications using visual impairment. Paper presented at the ASME 2016 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference.CrossRefGoogle Scholar
Raviselvam, S, Sanaei, R, Blessing, L, Hölttä-Otto, K and Wood, KL (2017) Demographic factors and their influence on designer creativity and empathy evoked through user extreme conditions. Paper presented at the ASME 2017 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference.Google Scholar
Riemer, MJ (2003) Integrating emotional intelligence into engineering education. World Transactions on Engineering and Technology Education 2, 189194.Google Scholar
Rietzschel, EF, Nijstad, BA and Stroebe, W (2006) Productivity is not enough: a comparison of interactive and nominal brainstorming groups on idea generation and selection. Journal of Experimental Social Psychology 42, 244251.Google Scholar
Rietzschel, E, Nijstad, BA and Stroebe, W (2010) The selection of creative ideas after individual idea generation: choosing between creativity and impact. British Journal of Psychology 101, 4768.Google ScholarPubMed
Ritter, SC and Bilen, SG (2019) EDSGN 100: a first-year cornerstone engineering design course. Paper presented at the 2019 FYEE Conference.Google Scholar
Roberge, M-E (2013) A multi-level conceptualization of empathy to explain how diversity increases group performance. International Journal of Business and Management 8, 122.Google Scholar
Schmitt, E and Morkos, B (2016) Teaching Students Designer Empathy in Senior Capstone Design. Capstone Design Conference, June 6-8, Columbus, OH.Google Scholar
Shah, J, Kulkarni, S and Vargas-Hernandez, N (2000) Evaluation of idea generation methods for conceptual design: effectiveness metrics and design of experiments. Journal of Mechanical Design 122, 377384.Google Scholar
Shantz, CU (1975) Empathy in relation to social cognitive development. The Counseling Psychologist 5, 1821.Google Scholar
Silvia, PJ (2011) Subjective scoring of divergent thinking: examining the reliability of unusual uses, instances, and consequences tasks. Thinking Skills and Creativity 6, 2430.CrossRefGoogle Scholar
Sinha, S, Chen, H-E, Meisel, NA and Miller, SR (2017) Does designing for additive manufacturing help us be more creative? An exploration in engineering design education. Paper presented at the ASME 2017 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference.Google Scholar
Siu, AM and Shek, DT (2005) Validation of the interpersonal reactivity index in a Chinese context. Research on Social Work Practice 15, 118126.Google Scholar
Starkey, E, Toh, CA and Miller, SR (2016) Abandoning creativity: the evolution of creative ideas in engineering design course projects. Design Studies 47, 4772.CrossRefGoogle Scholar
Strayer, J (1987) Affective and cognitive perspectives on empathy. In Eisenberg NE and Strayer JS (eds), Empathy and Its Developmen. Cambridge: Cambridge University Press, pp. 218244.Google Scholar
Strobel, J, Hess, J, Pan, R and Wachter Morris, CA (2013) Empathy and care within engineering: qualitative perspectives from engineering faculty and practicing engineers. Engineering Studies 5, 137159.Google Scholar
Surma-aho, AO, BjörklundKatja, TA and Holtta-Otto, K (2018 a) An analysis of designer empathy in the early phases of design projects. Paper presented at the NordDesign 2018.Google Scholar
Surma-aho, AO, BjörklundKatja, TA and Holtta-Otto, K (2018 b) Assessing the development of empathy and innovation attitudes in a project-based engineering design course. Paper presented at the 2018 ASEE Annual Conference & Exposition.Google Scholar
Tang, X (2018) From 'Empathic Design' to 'Empathic Engineering': Toward a Genealogy of Empathy in Engineering Education. ASEE Annual Conference & Exposition, Salt Lake City, UT, pp. 2427.Google Scholar
Tekerek, M and Tekerek, B (2017) Emotional intelligence in engineering education. Turkish Journal of Education 6, 8895.CrossRefGoogle Scholar
Toh, CA and Miller, SR (2015) How engineering teams select design concepts: a view through the lens of creativity. Design Studies 38, 111138. doi:10.1016/j.destud.2015.03.001.CrossRefGoogle Scholar
Toh, CA and Miller, SR (2016 a) Choosing creativity: the role of individual risk and ambiguity aversion on creative concept selection in engineering design. Research in Engineering Design 27, 195219.CrossRefGoogle Scholar
Toh, CA and Miller, SR (2016 b) Creativity in design teams: the influence of personality traits and risk attitudes on creative concept selection. Research in Engineering Design 27, 7389.Google Scholar
Toh, C and Miller, SR (2019) Does the preferences for creativity scale predict engineering students’ ability to generate and select creative design alternatives? Journal of Mechanical Design 141, 062001.Google Scholar
Walther, J, Miller, SE and Kellam, NN (2012) Exploring the role of empathy in engineering communication through a transdisciplinary dialogue. Paper presented at the 119th ASEE Annual Conference and Exposition.Google Scholar
Zheng, X and Miller, SR (2019) Is ownership bias bad? The influence of idea goodness and creativity on design professionals concept selection practices. Journal of Mechanical Design 141, 021106.Google Scholar
Zheng, X, Ritter, SC and Miller, SR (2018) How concept selection tools impact the development of creative ideas in engineering design education. Journal of Mechanical Design 140, 052002.CrossRefGoogle Scholar