Hostname: page-component-586b7cd67f-g8jcs Total loading time: 0 Render date: 2024-11-28T16:05:44.420Z Has data issue: false hasContentIssue false

Values that form the business: evidence from airport operations in Turkey

Published online by Cambridge University Press:  14 March 2019

Hilal Tugce Bal*
Affiliation:
Department of Civil Aviation Management, Anadolu University, Yunus Emre Campus, Eskisehir, Turkey
Ayse Kucuk Yılmaz
Affiliation:
Department of Management and Strategy, Faculty of Aeronautics and Astronautics Eskisehir Technical University, 2 Eylul Campus, Eskisehir, Turkey

Abstract

Values are important in understanding the managerial behaviour. Values are the unique criteria that enable people to become conscious of social relations and duties. We contribute to this understanding through determining the values which affect an organisation’s business approach by providing evidence from a comparative study of various airports through a questionnaire method. The study was carried out with 163 participants and factor analysis was used to reduce the complexity of a data set so that it becomes easier to use the data in applied settings. Ranking analysis was used to get the values hierarchy of managers. This hierarchy-addicted culture helps to understand corporate sustainability and loyalty. Managing values increases quality and retains sustainability. Further suggestions are made regarding values that should be taken into consideration for achieving corporate strategies, whether operating regionally or globally. This study contributes towards improving awareness on the effects of values in business management in both theory and practice, along with their limitations. The analysis shows that there is a conformity between organisational and individual values.

Type
Survey Papers
Copyright
© Royal Aeronautical Society 2019 

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

Footnotes

This study has been produced from master thesis in Anadolu University, Social Sciences Institutions.

References

REFERENCES

1. Sargut, S.A. Kültürler Arası Farklılaşma ve Yönetim (2. ed.). İmge Kitabevi, Ankara, 2001.Google Scholar
2. Özen, Ş. Türkiye’deki örgütler/yönetim araştırmalarında törensel görgülcülük sorunu, Yönetim Araştırmaları Dergisi, 2002, 2, (2), pp 531.Google Scholar
3. Drucker, P.F. Klasik Drucker (Z. Dicleli, Trans.) Bahçeşehir Üniversitesi Yayınları, İstanbul, 2006.Google Scholar
4. Aycan, Z., Kanungo, R.N. and Mendonça, M. Kültürel Arası Bağlamda Örgütler ve Yönetim. Koç Üniversitesi Yayınları, İstanbul, 2016.Google Scholar
5. Kara, H. Yönetsel ve örgütsel değerler. Bursa, 2011, Ekin Basım Yayın Dağıtım.Google Scholar
6. Aldemir, C. California Institute of Technology Neden Bir Türk Üniversitesi Değildir?Kültürlerarası bir analiz, İşletme Fakültesi Dergisi, 2016, 17, (2), pp 255270.Google Scholar
7. Başaran, İ. E. Örgütsel davranış: insanın üretim gücü. Ekinoks Yayınları, 2008, Ankara.Google Scholar
8. Şişman, M. Örgütler ve kültürler. Pegem A Yayınları, 2002, Ankara.Google Scholar
9. Rokeach, M. The Nature of Human Values. Free Press, 1973, New York, US.Google Scholar
10. Hofstede, G., Neuijen, B., Ohayv, D.D. and Sanders, G. Measuring organizational cultures: a qualitative an quantitive study across twenty cases, Administrative Science Quartely, 1990, 35, (2), pp 286316.Google Scholar
11. Schwartz, S.H. A theory of cultural values and some implications for work, Applied Psychology: Int Review, 1999, 48, (1), pp 2347.Google Scholar
12. Ros, M., Schwartz, S.H. and Surkiss, S. Basic individual values, work values, and the meaning of work, Applied Psychology: Int Review, 1999, 48, (1), pp 4971.Google Scholar
13. Sabuncuoğlu, Z. and Vergiliel Tüz, M. Örgütsel davranış. Aktüel Yayınları, Bursa, 2013.Google Scholar
14. Özgener, Ş. Değer yönetimi: İmalat sanayiindeki Türk yöneticilerinin yükselen değerlerine iilişkin bir araştırma, Muğla Üniversitesi SBE Dergisi, 2000, 1, (1), pp 173189.Google Scholar
15. Organ, D.W. and Hammer, W.C. Organizational Behavior: An Applied Psychological Approach. Business Publications, 1982, Texas.Google Scholar
16. Chiaramonte, P. Values and Attitudes at Work. In Mills, J.H. and Mills, A.J. (Eds), Organizational Behavior in a Global Context. Broadview Press, 2011, Toronto, pp 149–204.Google Scholar
17. Alexander, J.C. and Seidman, S. Kültür ve Toplum: Güncel tartışmalar (1. ed.). (N. Yavuz, Trans.) Boğaziçi Üniversitesi Yayınevi, İstanbul, 2013.Google Scholar
18. Katz, D. and Georgopoulos, B.S. Organizations in a changing world. In T.T. Herbert (Ed), Organizational Behavior: Readings and Cases Macmillan Publishing, 1976, New York, pp 383–401.Google Scholar
19. Danışman, A. and Özgen, H. Örgütsel alt kültürler ve kaynakları: Bir sanayi firmasında görgül bir araştırma, ODTÜ Gelişme Dergisi, Aralık, 2008, 35, pp 277304.Google Scholar
20. Ralston, D.A., Thang, N.V. and Napier, N.K. A comparative study of the work values of North and South Vietnamese Managers, J Int Business Studies, 1999, 30, (4), pp 655672.Google Scholar
21. Grupta, V. and Wang, J. The transvergence proposition under globalization: looking beyond convergence, divergence and crossvergence, Multinational Business Review, 2004, 12, (2), pp 3657.Google Scholar
22. Ralston, D.A., Holt, D.H., Terpstra, R.H. and Kai-Cheng, Y. The impact of national culture and economic ideology on manegerial work values: a study of the United States, Russia, Japan, and China, J Int Business Studies, 2008, 39, (1): 826.Google Scholar
23. Yüksel, Y. and Durna, T. The adaptability of management models across cultures, Uluslararası İktisadi ve İdari İncelemeler Dergisi, 2015, 7, (14), pp 295316.Google Scholar
24. Graves, C.W. Levels of existence: an open system theory of values, J Humanistic Psychology, 1970, 10, (2), pp 131155.Google Scholar
25. Schmitt, M.J., Schwartz, S., Steyer, R. and Schmitt, T. Measurement models for the Schwartz values inventory. European J Psychological Assessment, 1993, 9, pp 107121.Google Scholar
26. Scott, S. and Bruce, R.A. Decision-making style: the development and assessment of a new measure. Educational and Psychological Measurement, 1995, 55, (5), pp 818831.Google Scholar
27. Hodgkinson, C. Administrative philisophy: values and motivations in administrative life, 1996.Google Scholar
28. Kinnier, R.T., Kernes, J.L. and Dautheribes, T.M. A short list of universal moral values. Counseling and Values, 2000, 45, (1), pp 416.Google Scholar
29. Prencipe, A. and Helwig, C.C. The development of reasoning about the teaching of values. Child Development, 2002, 73, (3), pp 841856.Google Scholar
30. Altaş, S.S. İş değerleri, örgütsel vatandaşlık davranışı ilişkisinin bireysel iş performansı ve işten ayrılma eğilimi üzerindeki etkisine yönelik bir araştırma. Gebze Yüksek Teknoloji Enstitüsü, 2004, Kocaeli.Google Scholar
31. Özgener, Ş. İş ahlakının temelleri: yönetsel bir yaklaşım (1. b.). Nobel Yayın Dağıtım, 2004, Ankara.Google Scholar
32. Cevizci, A. Değerler. Esabil Yayınları, Ankara, 2006.Google Scholar
33. Alas, R., Ennulo, J. and Türnpuu, L. Managerial values in institutional context, J of Business Ethics, 2006, 2006, (65), 269278.Google Scholar
34. Fichter, J.H. Sosyoloji nedir (8. b.) . (N. Çelebi, Çev.). Anı Yayıncılık, 2006, Ankara.Google Scholar
35. Bono, E.D. 6 Değer Madalyası: 21. yüzyılda başarının anahtarı (1. b.). (S. Y. Kölay, Çev.). Remzi Kitabevi, 2007, İstanbul.Google Scholar
36. Aldemir, C.M., Arbak, Y. and Özmen, Ö. Türkiye’de iş görme anlayışı: Tanımı ve boyutları, Yönetim Araştırmaları Dergisi, 2003, 3, (1), pp 528.Google Scholar
37. Hofstede, G. Culture’s Consequences: Comparing Values, Behavior, Institutions and Organizations Across Nations (2. ed.). Safe Publications, 2001, London.Google Scholar
38. Schwartz, S.H. Universal in the content and structure of values: theoretical test in 20 countries, Advances in Experimental Social Psychology, 1992, 1992, (25), pp 165.Google Scholar
39. Singelis, T.M. The measurement of independent and interdependent self-construals, Personality and Social Psychology Bulletin, 1994, 20, (5), pp 580591.Google Scholar
40. Singelis, T.M., Triandis, H.C., Bhawuk, D.P. and Gelfand, M.J. Horizontal and vertical dimension of individualism and collectivism: a theoretical and measurement refinement, Cross-Cultural Research: Journey of Comparative Social Sciences, 1995, 29, (3), pp 240275.Google Scholar
41. Trompenaars, F. and Hampden-Turner, C. Riding the Waves of Culture: Understanding Diversity in Global Business Nicholas Brealey Publishing, 2011, Massachusetts.Google Scholar
42. Elenkov, D.S. Differences and similarities in managerial values: between U.S. and Russian managers, Int Studies of Management and Organization, 1997, 27, (1), p 85106.Google Scholar
43. Gordon, W.C. and Irene, H.-S.C. Subcultures in greater China: a comparison of managerial values in the People’s Republic of China, Asia Pacific J Management, 1999, 16, (3), p 369.Google Scholar
44. Reeves-Ellington, R. A mix of cultures, values and people: an organizational case study, Human Organization, 1998, 57, (1), pp 94107.Google Scholar
45. Wallace, J., Hunt, J. and Richards, C. The relationship between organizational culture, organizational climate and managerial values, Int J Public Sector Management, 1999, 12, (7), pp 548565.Google Scholar
46. Alas, R., Papalexandris, N. and Niglas, K. Managerial values and employee commitment in a cultural context, Transformations in Business Development, 2011, 10, (2), pp 4259.Google Scholar
47. Furnham, A. Work related belief and human values, Personal Individual Differences, 1987, 8, (5), pp 627637.Google Scholar
48. Lenartowicz, T. and Johnson, J.P. Comparing managerial values in twelve Latin American countries: an explanatory study, Management Int Review, 2002, 42, (3), p 279307.Google Scholar
49. Bigoness, W.J. and Blakely, G.L. A cross-national study of managerial values, J Int Business Studies, fourth quarter, 1996, 27, (4), pp 739752.Google Scholar
50. Alexashin, Y. and Blenkinsopp, J. Changes in Russian managerial values: a test of the convergence hypothesis?, Int J Human Resource Management, 2005, 16, (3), pp 427444.Google Scholar
51. Aycan, Z. and Kanungo, R.N. Toplumsal kültürün kurumsal kültür ve insan kaynakları uygulamalar üzerine etkileri. In Z. Aycan, Türkiye’de yönetim, liderlik ve insan kaynakları uygulamaları, Türk Psikologları Derneği Yayınları, 2002, Ankara, pp 25–54.Google Scholar
52. Kabasakal, H. and Bodur, M. Türkiye-Arap kümesinde kurumsal kültür: Globe araştırması, Yönetim araştırmaları dergisi, 2002, 2, (1), pp 522.Google Scholar
53. Özen, Ş Bürokratik kültür 1: Yönetsel değerlerin toplumsal temelleri. Türkiye ve Orta Doğu Amme İdaresi Ens. Yayınları, 1996, Ankara.Google Scholar
54. Çakmakçı, U.M. and Karabatı, S. Exploring managerial values in the changing Turkish business context, J Management Development, 2008, 27, (7), pp 693707.Google Scholar
55. Altıntaş, F.Ç. and Kavurmacı, C. The relationship between personal decision making styles and managerial value, Balkan J Social Sciences, Aralık, 2016, 5, (12), pp 214226.Google Scholar
56. Süral Özer, P., Eriş, E.D. and Timurcanday Özmen, Ö.N. Kuşakların farklılaşan iş değerlerine ilişkin emik bir araştırma, Dumlupınar Üniversitesi Sosyal Bilimler Dergisi, 2013, 38, (38), pp 123142.Google Scholar
57. Pazarcık, Y. Eğitim Olgusunun Yöneticilerin İş Görme Anlayışlarına Etkisi: Türkiye’de Yabancı Dilde Eğitim Veren Orta Eğitim Kurumları Mezunları Üzerine Bir Araştırma, Yönetim Bilimleri Dergisi, 2013, 11, (21), pp 149178.Google Scholar
58. Kaya, E., Gerede, E., Başar, M., Kuyucak, F. and Sürmeli, A. Havaalanlarında yap işlet devret uygulamaları, Amme İdaresi Dergisi, 2007, 40, (2), pp 99129.Google Scholar
59. TAV. Hakkında. Retrieved from https://www.tavhavalimanları.com.tr, 2017.Google Scholar
60. ISG. Hakkında. Retrieved from http://www.sabihagokcen.aero, 2017.Google Scholar
61. DHMİ. Havaalanları. Retrieved from http://www.dhmi.gov.tr, 2016.Google Scholar
62. Hezarfen. Ana Sayfa. Retrieved from hezarfen.com.tr, 2017.Google Scholar
63. YDA. Kurumsal. Retrieved from https://www.yda.aero, 2017.Google Scholar
64. T.C. Eskişehir Valiliği. Eskişehir Hasan Polatkan Havalimanının Etkinliğinin Artırılması Çalışma Raporu. T.C.Eskişehir Valiliği; 2016, Eskişehir.Google Scholar
65. Huck, S.W. Reading statistics and research, 6. ed. Pearson, 2012, Boston.Google Scholar
66. Kilmen, S. Eğitim Araştırmacıları İçin SPSS Uygulamalı İstatistik, Edge Akademi, 2015, Ankara.Google Scholar