Though billed as an honorary consultant to the Air Transport Users Committee, I must underline that I speak for no one but myself, as irritated BEA advocates used to point out to the Air Transport Licensing Board in the old days.

The airline user is concerned with the real price of his ticket, or freight invoice, though he realises that this is related to the cost of producing the service. His complaints are first, that the fare structure is often unfair, and furthermore fails to maximise the revenue earning opportunity: and secondly, many airlines’ staff costs are far too high.