Published online by Cambridge University Press: 15 November 2019
In this paper, we study a large multi-server loss model under the SQ(d) routeing scheme when the service time distributions are general with finite mean. Previous works have addressed the exponential service time case when the number of servers goes to infinity, giving rise to a mean field model. The fixed point of the limiting mean field equations (MFEs) was seen to be insensitive to the service time distribution in simulations, but no proof was available. While insensitivity is well known for loss systems, the models, even with state-dependent inputs, belong to the class of linear Markov models. In the context of SQ(d) routeing, the resulting model belongs to the class of nonlinear Markov processes (processes whose generator itself depends on the distribution) for which traditional arguments do not directly apply. Showing insensitivity to the general service time distributions has thus remained an open problem. Obtaining the MFEs in this case poses a challenge due to the resulting Markov description of the system being in positive orthant as opposed to a finite chain in the exponential case. In this paper, we first obtain the MFEs and then show that the MFEs have a unique fixed point that coincides with the fixed point in the exponential case, thus establishing insensitivity. The approach is via a measure-valued Markov process representation and the martingale problem to establish the mean field limit.