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Clinical Communication

The Ideal of Patient Empowerment and the Reality of Patient Vulnerability and Dependence

Published online by Cambridge University Press:  18 January 2025

Peter Salmon
Affiliation:
University of Liverpool

Summary

Good communication is necessary for good clinical care, but defining good communication has been surprisingly difficult and controversial. Many current ideas that identify good communication with certain communication behaviours, or 'skills', were ethically inspired to help doctors see beyond disease to the whole patient. However, promoting specific behaviours is problematic because communication is contextually dependent. In recent decades, observational research into practitioner-patient relationships has begun to provide a scientific basis for the field, identifying patients' vulnerability and practitioners' authority as defining features of fundamentally asymmetric clinical relationships. Future educators can learn from research that explores the judgments that experienced practitioners make when they manage communication dilemmas arising from this asymmetry. In future, instead of the current emphasis on teaching communication behaviours, educators could provide practitioners with knowledge about relationships to inform those judgments, while addressing the attitudes and values that motivate and guide their communication.
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Online ISBN: 9781009343152
Publisher: Cambridge University Press
Print publication: 13 February 2025

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Clinical Communication
  • Peter Salmon, University of Liverpool
  • Online ISBN: 9781009343152
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Clinical Communication
  • Peter Salmon, University of Liverpool
  • Online ISBN: 9781009343152
Available formats
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Clinical Communication
  • Peter Salmon, University of Liverpool
  • Online ISBN: 9781009343152
Available formats
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