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11 - ERP Projects: Good or Bad for SMEs?

from Part III - From Learning to Knowledge

Published online by Cambridge University Press:  05 February 2012

Frédéric Adam
Affiliation:
Lecturer in the department of Accounting, Finance and Information Systems, University College Cork in Ireland
Peter O'Doherty
Affiliation:
Business Analyst and Project Leader, Seabrook Research Limited
Graeme Shanks
Affiliation:
University of Melbourne
Peter B. Seddon
Affiliation:
University of Melbourne
Leslie P. Willcocks
Affiliation:
University of Warwick
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Summary

Introduction

The enterprise resource planning (ERP) movement has been gathering momentum for the best part of ten years and has now reached a global dimension, with companies across the world and, more importantly, across very different industries jumping on the ERP band wagon. The pace of implementations has been such that SAP have posted on their web site the news that they have now implemented their software in 30,000 sites and have a user population of 10 million. This gives an idea of the scale and pace of the whole ERP movement.

ERP systems are integrated enterprise-wide software packages that use a modular structure to support a broad spectrum of key operational areas of the organization. They are widely acknowledged as having the potential to radically change existing businesses by bringing improvements in efficiency and the implementation of optimized business processes (Rowe, 1999). The key reasons why managers have sought to proceed with difficult ERP projects have been reported to be to end the fragmentation of current systems, to allow a process of standardization, to give more visibility on data across the entire corporation, and, in some cases, to obtain competitive advantage. Thus, ERP projects have been described as strategic projects whose success or failure will have a great impact on the organization (Rowe, 1999; Shakir, 2000; Wood and Caldas, 2000).

Type
Chapter
Information
Second-Wave Enterprise Resource Planning Systems
Implementing for Effectiveness
, pp. 275 - 298
Publisher: Cambridge University Press
Print publication year: 2003

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References

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