Book contents
- Managing Organizations to Sustain Passion for Public Service
- Managing Organizations to Sustain Passion for Public Service
- Copyright page
- Dedication
- Contents
- Figures
- Tables
- Boxes
- Acknowledgments
- Foreword
- 1 New Foundations for Civil Service Systems
- 2 Theoretical and Empirical Foundations for Public Service Motivation
- 3 Selecting for High Public Service Motivation Is a Priority
- 4 Leveraging the Meaningfulness of Public Work
- 5 Creating a Supportive Work Environment
- 6 Aligning Compensation Systems and Public Service Motivation
- 7 Providing Opportunities for Newcomers to Learn Public Service Values
- 8 Leading with Mission, Inspiration, and Communication
- 9 Designing Civil Service to Unleash Public Passion
- References
- Index
5 - Creating a Supportive Work Environment
Published online by Cambridge University Press: 07 December 2020
- Managing Organizations to Sustain Passion for Public Service
- Managing Organizations to Sustain Passion for Public Service
- Copyright page
- Dedication
- Contents
- Figures
- Tables
- Boxes
- Acknowledgments
- Foreword
- 1 New Foundations for Civil Service Systems
- 2 Theoretical and Empirical Foundations for Public Service Motivation
- 3 Selecting for High Public Service Motivation Is a Priority
- 4 Leveraging the Meaningfulness of Public Work
- 5 Creating a Supportive Work Environment
- 6 Aligning Compensation Systems and Public Service Motivation
- 7 Providing Opportunities for Newcomers to Learn Public Service Values
- 8 Leading with Mission, Inspiration, and Communication
- 9 Designing Civil Service to Unleash Public Passion
- References
- Index
Summary
The chapter examines attributes of public work environments that lead employees to develop ties to an organization's values. Empirical research indicates a supportive work environment is critical to sustaining public service motivation. Institutional arrangements promote employees’ basic psychological needs and create conditions for common pool resources. The chapter discusses two strategies for reinforcing supportive work environments: creating learning and growth opportunities and balancing job security and performance. Possibly the biggest key to promoting personal growth is creating opportunities for employee growth and learning throughout a career. Leadership development programs could also be offered to employees up and down the hierarchy. Finally, organizations should pay attention to subjective career success, ensuring that employees feel they are fulfilling their purpose in life. The chapter then examines strategies for developing organizational norms that balance job security with performance, including balancing performance and property rights, improving performance management systems and performance appraisals, and utilizing performance-based reductions in force.
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- Managing Organizations to Sustain Passion for Public Service , pp. 115 - 148Publisher: Cambridge University PressPrint publication year: 2020