from Section 5 - Sustaining and Caring for Staff During Emergencies
Published online by Cambridge University Press: 11 January 2024
This chapter discusses the moral architecture of healthcare systems and organisations and also the organisations that work alongside healthcarers. This concept was created by Richard Williams for his Inaugural Professorial Lecture given in 2000. The concept describes a reciprocal relationship between how healthcare and rescue services staff are cared for by their employers and how they in turn care for their patients, clients, or the public. It reviews what can help staff to give of their best through support from their employing organisations, their colleagues, and their families and friends. It also offers descriptions of work undertaken to assess what helps and what does not help staff both in a broader context and during the COVID-19 pandemic.
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