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Chapter 14 - Cultivating Intelligent Kindness

Published online by Cambridge University Press:  28 February 2020

John Ballatt ,
Penelope Campling  and
Chris Maloney
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Summary

So far, we have argued that intelligent kindness should guide the design and organisation of health, social care and welfare services, and shown how the approach will sustain and bring the best out of their hard-working staff. Benefits will be large and small scale, affecting both the organisational culture, and the daily work.

This needs a change in mind-set, and the adoption of a new set of attitudes and beliefs, as we have discussed in detail in the preceding chapters.

Type
Chapter
Information
Intelligent Kindness
Rehabilitating the Welfare State
 , pp. 204 - 226
Publisher: Cambridge University Press
Print publication year: 2020

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References

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