Book contents
- Frontmatter
- Contents
- List of figures
- List of tables
- List of boxes
- Foreword
- Acknowledgements
- List of abbreviations
- 1 Introducing the phenomenon of global software work
- 2 Globalization and global software work
- 3 GlobTel's GSA programme in India
- 4 The GlobTel–Witech relationship: a ‘standardization’ perspective
- 5 Global software work: an identity perspective
- 6 The GlobTel–MCI relationship: the dialectics of space and place
- 7 Managing the knowledge transfer process: the case of Sierra and its Indian subsidiary
- 8 The case of Gowing and Eron GSA: power and control
- 9 Cross-cultural communication challenges: GSAs between Japanese and Indian firms
- 10 Reflections and synthesis on theoretical insights
- 11 Managerial implications
- Index
- References
5 - Global software work: an identity perspective
Published online by Cambridge University Press: 14 January 2010
- Frontmatter
- Contents
- List of figures
- List of tables
- List of boxes
- Foreword
- Acknowledgements
- List of abbreviations
- 1 Introducing the phenomenon of global software work
- 2 Globalization and global software work
- 3 GlobTel's GSA programme in India
- 4 The GlobTel–Witech relationship: a ‘standardization’ perspective
- 5 Global software work: an identity perspective
- 6 The GlobTel–MCI relationship: the dialectics of space and place
- 7 Managing the knowledge transfer process: the case of Sierra and its Indian subsidiary
- 8 The case of Gowing and Eron GSA: power and control
- 9 Cross-cultural communication challenges: GSAs between Japanese and Indian firms
- 10 Reflections and synthesis on theoretical insights
- 11 Managerial implications
- Index
- References
Summary
Introduction
The significance of identity in GSAs
In the ongoing processes of globalization, transformations in individual and group identities are a subject of much contemporary debate. Giddens (1991) writes that while globalization can be understood at an institutional level, changes that occur as a result of it can directly impact at the individual level. He writes: ‘transformations in self-identity and globalisation are the two poles of the dialectic of the local and the global’ (1991: 32). Thus, a distinctive feature of contemporary life is this increasing interconnection between the two extremes of globalizing influences on the one hand and personal dispositions on the other. Evolution of organizational identity goes hand in hand with transformations of individual identities, which has a strong association with the ‘rootedness’ or a sense of ‘place’ that individuals experience (Godkin 1980). As will be discussed in chapter 6 on the dialectics of space and place, ongoing social transformations impact the sense of place with manifold influences on individual identity. Castells (1997) also emphasizes the dialectical relation between the net that metaphorically represents a universal instrumentalism based on the network logic of society and the self that is rooted in historic, particularistic identities that primarily are socially and geographically place-dependent. Individuals respond to the relentless pressure of feeling uprooted in the globalizing world through what Castells describes as the ‘power of identity’.
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- Global IT OutsourcingSoftware Development across Borders, pp. 88 - 111Publisher: Cambridge University PressPrint publication year: 2003