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Published online by Cambridge University Press: 15 February 2024
Chapter 5 traces the relationship between participatory technologies and information management in Russia. It argues that the Direct Line acts as a barometer of public opinion, a forum through which authorities can disseminate information to the public, and a tool to monitor and selectively punish officials. Moreover, this chapter explains how participatory technologies help authorities create the impression of effective governance and act as a means of public image making.
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