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23 - Information Utilization in Meetings

from Tools and Models for Promoting Meeting Success

Published online by Cambridge University Press:  05 August 2015

Joseph A. Allen
Affiliation:
University of Nebraska, Omaha
Nale Lehmann-Willenbrock
Affiliation:
Vrije Universiteit, Amsterdam
Steven G. Rogelberg
Affiliation:
University of North Carolina, Charlotte
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Summary

Abstract

Meeting effectiveness can be enhanced when member expertise is used effectively. This requires that the group be composed of participants who possess the needed expertise and that meeting procedures encourage the use of expertise. Patterns of uneven participation and tendencies for participants to discuss common knowledge rather than unique knowledge limit the extent of expertise available to the group as a whole. Social and political factors can further limit the discussion and use of information. Meeting procedures that promote problem analysis, generation of multiple ideas, thorough and candid evaluation of advantages and disadvantages of various options, and action planning promote greater use of expertise and enhance meeting effectiveness.

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Publisher: Cambridge University Press
Print publication year: 2015

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