Skip to main content Accessibility help
×
Hostname: page-component-586b7cd67f-tf8b9 Total loading time: 0 Render date: 2024-11-20T09:21:56.088Z Has data issue: false hasContentIssue false

Capturing and Understanding Dynamics and Processes of the Meeting

from Part III - The Meeting Itself

Published online by Cambridge University Press:  05 August 2015

Joseph A. Allen
Affiliation:
University of Nebraska, Omaha
Nale Lehmann-Willenbrock
Affiliation:
Vrije Universiteit, Amsterdam
Steven G. Rogelberg
Affiliation:
University of North Carolina, Charlotte
Get access

Summary

Abstract

This chapter offers an overview of the unique contributions of conversation analysis (CA) to research on the science of meetings. We introduce CA as a sociological framework for studying the structures and processes of talk and interaction, showing how this approach enriches our understanding of human activity in meeting interaction. After a sketch of CA theory and method and the ways that basic interactional mechanisms are adapted to meetings, we review CA research on face-to-face meetings, including practices for distributing turns at talk, the interactional constitution of organizational identities, practices for displaying affect and building relationships with team members, and interactional resources for decision making in meetings. Moving into current developments in CA and meetings, we detail one interactional strategy used to manage disagreement during decision-making episodes in scientific peer review meetings. It involves the use of “formulations,” discourse practices in which interactants summarize and paraphrase the prior talk of other participants. We provide initial evidence of the use of formulations in peer review meetings to collaboratively navigate interactional troubles, allowing participants to work toward resolution of conflict, move ahead in the progression of meetings, and to possibly introduce individual biases into meeting deliberations and decision making.

Type
Chapter
Information
Publisher: Cambridge University Press
Print publication year: 2015

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

References

Antaki, C. (Ed.). (2011). Applied conversation analysis. Basingstoke, UK: Palgrave-Macmillan.CrossRefGoogle Scholar
Arminen, I. (1996). The construction of topic in the turns of talk at the meetings of Alcoholics Anonymous. International Journal of Sociology and Social Policy, 16, 88130. doi: 10.1108/eb013258CrossRefGoogle Scholar
Arminen, (2001)Google Scholar
Arminen, I. (2005). Institutional interaction: Studies of talk at work. Aldershot, UK: Ashgate.Google Scholar
Asmuß, B. (2008). Performance appraisal interviews. Journal of Business Communication, 45, 408429. doi: 10.1177/0021943608319382CrossRefGoogle Scholar
Asmuß, B., & Svennevig, J. (2009). Meeting talk: An introduction. International Journal of Business Communication, 46, 322. doi: 10.1177/0021943608326761CrossRefGoogle Scholar
Atkinson, M. A., Cuff, E. C., & Lee, J. R. E. (1978). The recommencement of a meeting as a member's accomplishment. In Schenkein, J. N. (Ed.), Studies in the organization of conversational interaction (pp. 133153). New York, NY: Academic Press.CrossRefGoogle Scholar
Atkinson, J. M., & Heritage, J. (Eds.). (1984). Structures of social action: Studies in conversation analysis. Cambridge, UK: Cambridge University Press.Google Scholar
Barnes, R. (2007). Formulations and the facilitation of common agreement in meetings talk. Text & Talk, 27, 273296. doi: 10.1515/TEXT.2007.011.CrossRefGoogle Scholar
Barske, T. (2009). Same token, different actions: A conversation analytic study of social roles, embodied actions, and ok in German business meetings. Journal of Business Communication, 46, 120149. doi: 10.1177/0021943608325748CrossRefGoogle Scholar
Boden, D. (1994). The business of talk: Organizations in action. Cambridge, UK: Polity Press.Google Scholar
Bolden, G. B. (2010). ‘Articulating the unsaid’ via and-prefaced formulations of others' talk. Discourse Studies, 12(1), 532. doi: 10.1177/1461445609346770CrossRefGoogle Scholar
Button, G., & Casey, N. (1988/9). Topic initiation: Business-at-hand. Research on Language & Social Interaction, 22, 6192.CrossRefGoogle Scholar
Clayman, S., Elliott, M., Heritage, J., & Beckett, M. (2012). The president's questioners: Consequential attributes of the White House Press Corps. International Journal of Press/Politics, 17, 100121. doi: 10.1177/1940161211420867CrossRefGoogle Scholar
Clifton, J. (2006). A conversation analytical approach to business communication: The case of leadership. Journal of Business Communication, 43, 202219. doi: 10.1080/08351818809389298CrossRefGoogle Scholar
Clifton, J. (2009). Beyond taxonomies of influence: “Doing” influence and making decisions in management team meetings. Journal of Business Communication, 46, 5779. doi: 10.1177/0021943608325749CrossRefGoogle Scholar
Cuff, E. C., & Sharrock, W. (1985). Meetings. In van Dijk, T. A. (Ed.), Handbook of discourse analysis (Vol. III, pp. 149159). London, UK: Academic Press.Google Scholar
Deppermann, A., Schmitt, R., & Mondada, L. (2010). Agenda and emergence: Contingent and planned activities in a meeting. Journal of Pragmatics, 42, 17001718. doi: 10.1016/j.pragma.2009.10.006CrossRefGoogle Scholar
Djordjilovic, O. (2012a). Managing tasks and relations in meeting interaction (Doctoral dissertation). University of Oslo, Norway.Google Scholar
Djordjilovic, O. (2012b). Displaying and developing team identity in workplace meetings: A multimodal perspective. Discourse Studies, 14, 111127. doi: 10.1177/1461445611427205CrossRefGoogle Scholar
Drew, P., & Heritage, J. (1992) Analyzing talk at work: An introduction. In Drew, P. & Heritage, J. (Eds.), Talk at work: Interaction in institutional settings (pp. 365). Cambridge, UK: Cambridge University Press.Google Scholar
Duranti, A. (1994). From grammar to politics: Linguistic anthropology in a Western Samoan village. Berkeley, CA: University of California Press.CrossRefGoogle Scholar
Duncan, S., & Fiske, D. W. (1977). Face-to-face interaction. Hillsdale, NJ: Erlbaum.Google Scholar
Egbert, M. M. (1997). Schisming: The collaborative transformation from a single conversation to multiple conversations. Research on Language & Social Interaction, 30, 151. doi: 10.1207/s15327973rlsi3001_1CrossRefGoogle Scholar
Ford, C. E. (2008). Women speaking up: Getting and using turns in workplace meetings. New York, NY: Palgrave Macmillan.CrossRefGoogle Scholar
Ford, C. E., & Stickle, T. (2012). Securing recipiency in workplace meetings: Multimodal practices. Discourse Studies, 14, 1130. doi: 10.1177/1461445611427213CrossRefGoogle ScholarPubMed
Fox, B., Wouk, F., Hayashi, M., Fincke, S., Tao, L, Sorjonen, M., Laakso, M., & Hernandez, W. F. (2009). A cross-linguistic investigation of the site of initiation in same-turn self-repair. In Sidnell, J. (Ed.), Conversation analysis: Comparative perspectives (pp. 60103). Cambridge, UK: Cambridge University Press.CrossRefGoogle Scholar
Gardner, R. (1997). The conversation object Mm: A weak and variable acknowledging token. Research on Language & Social Interaction, 30, 131156. doi: 10.1207/s15327973rlsi3002_2CrossRefGoogle Scholar
Garfinkel, H. (1960). The rational properties of scientific and common sense activities. Behavioral Science, 5, 7283. doi: 10.1002/bs.3830050106CrossRefGoogle Scholar
Garfinkel, H. (1967). Studies in ethnomethodology. Englewood Cliffs, NJ: Prentice-Hall.Google Scholar
Garfinkel, H. & Sacks, H. (1970). On formal structures of practical actions. In McKinney, J.D. and Tiryakian, E.A. (Eds.), Theoretical sociology (pp. 337366). New York, NY: Appleton-Century Crofts.Google Scholar
Goffman, E. (1964). The neglected situation. American Anthropologist, 66, 133136. doi: 10.1525/aa.1964.66.suppl_3.02a00090CrossRefGoogle Scholar
Goodwin, M. H. (1990). He-said-she-said: Talk as social organization among black children. Bloomington, IN: Indiana University PressGoogle Scholar
Griswold, O. (2007). Achieving authority: Discursive practices in Russian girls' pretend play. Research on Language and Social Interaction, 40, 291319. doi: 10.1080/08351810701471286CrossRefGoogle Scholar
Gumperz, J., & Hymes, D. (1972). Directions in sociolinguistics. New York, NY: Holt, Rinehart, and Winston.Google Scholar
Hepburn, A., & Bolden, G. B. (2012). The conversation analytic approach to transcription. In Sidnell, J. & Stivers, T. (Eds.), The handbook of conversation analysis (pp. 5776). New York, NY: Wiley-Blackwell.CrossRefGoogle Scholar
Heritage, J. (1984). Garfinkel and ethnomethodology. Cambridge, UK: Polity Press.Google Scholar
Heritage, J. (2012). Epistemics in action: Action formation and territories of knowledge. Research on Language & Social Interaction, 45, 129. doi: 080/08351813.2012.646684CrossRefGoogle Scholar
Heritage, J. & Clayman, S. (2013). The changing tenor of questioning over time: Tracking a question form across U.S. presidential news conferences 1953–2000. Journalism Practice, 7, 481501. doi:10.1080/17512786.2013.802485CrossRefGoogle Scholar
Heritage, J., & Watson, D. R. (1979). Formulations as conversational objects. In Psathas, G. (Ed.), Everyday language: Studies in ethnomethodology (pp. 123162). New York, NY: Irvington.Google Scholar
Huisman, M. (2001). Decision-making in meetings as talk-in-interaction. International Studies of Management & Organization, 31, 6990. doi: 10.1177/1461445612456654CrossRefGoogle Scholar
Jefferson, G. (1978). Sequential aspects of story telling in conversation. In Schenkein, J. N. (Ed.), Studies in the organization of conversational interaction (pp. 213248). New York, NY: Academic Press.Google Scholar
Kangasharju, H. (1996). Aligning as a team in multiparty conversation. Journal of Pragmatics, 26, 291319. doi: 10.1016/0378–2166(95)00051–8CrossRefGoogle Scholar
Kangasharju, H. (2002). Alignment in disagreement: Forming oppositional alliances in committee meetings. Journal of Pragmatics, 34, 14471471. doi: 10.1016/S0378–2166(02)00073–5CrossRefGoogle Scholar
Kangasharju, H., & Nikko, T. (2009). Emotions in organizations: Joint laughter in workplace meetings. Journal of Business Communication, 46, 100119. doi: 10.1177/0021943608325750CrossRefGoogle Scholar
Kauffeld, S. & Lehmann-Willenbrock, N. (2012). Meetings matter: Effects of team meeting communication on team and organizational success. Small Group Research, 43, 130158. doi: 10.1177/1046496411429599CrossRefGoogle Scholar
Markaki, V., & Mondada, L. (2012). Embodied orientations towards co-participants in multinational meetings. Discourse Studies, 14, 3152. doi: 10.1177/1461445611427210CrossRefGoogle Scholar
Markman, K. M. (2009). “So what shall we talk about”: Openings and closings in chat-based virtual meetings. Journal of Business Communication, 46, 150170. doi: 10.1177/0021943608325751CrossRefGoogle Scholar
Markman, K. M. (2010a). A close look at online collaboration: Conversational structure in chat and its implications for group work. In Shedletsky, L. & Aitken, J. E. (Eds.), Cases in online discussion and interaction: Experiences and outcomes (pp. 212233). Hershey, PA: IGI Global.CrossRefGoogle Scholar
Markman, K.M. (2010b). Learning to work virtually: Conversational repair as a resource for norm development in computer-mediated team meetings. In Park, J. & Abels, E. (Eds.), Interpersonal relations and social patterns in communication technologies: Discourse norms, language structures and cultural variables (pp. 220236). Hershey, PA: IGI Global.CrossRefGoogle Scholar
Maynard, D. (2003). Bad news, good news: Conversational order in everyday talk and clinical settings. Chicago, IL: University of Chicago Press.Google Scholar
Mazeland, H., & Berenst, J. (2008). Sorting pupils in a report-card meeting: Categorization in a situated activity system. Text & Talk, 28, 5578. doi: 10.1515/TEXT.2008.003CrossRefGoogle Scholar
McKinlay, A., & McVittie, C. (2006). Using topic control to avoid the gainsaying of troublesome evaluations. Discourse Studies, 8, 797815. doi: 10.1177/1461445606069330CrossRefGoogle Scholar
Mondada, L. (2007). Multimodal resources for turn-taking: Pointing and the emergence of possible next speakers. Discourse Studies, 9, 194225. doi: 10.1177/1461445607075346CrossRefGoogle Scholar
Nielsen, M. F. (1998). Afdelingsmøder som middel til organisationskulturel socialisering [Department meetings as a means for organizational socializing] (Doctoral dissertation). University of Copenhagen, Denmark.Google Scholar
Nielsen, M. F. (2009). Interpretative management in business meetings: Understanding managers' interactional strategies through conversation analysis. Journal of Business Communication, 46, 2356. doi: 10.1177/0021943608325752CrossRefGoogle Scholar
Nielsen, M. F. (2012). Using artifacts in brainstorming sessions to secure participation and decouple sequentiality. Discourse Studies, 14, 87109. doi: 10.1177/1461445611427211CrossRefGoogle Scholar
Osvaldsson, K. (2004). On laughter and disagreement in multiparty assessment talk. TEXT, 24, 517545. doi: 10.1515/text.2004.24.4.517Google Scholar
Peräkylä, A. (2004). Two traditions of interaction research. British Journal of Social Psychology, 43, 120.CrossRefGoogle ScholarPubMed
Pomerantz, A. M. (1984). Giving a source or basis: The practice in conversation of telling ‘how I know.’ Journal of Pragmatics, 8, 607625. doi:10.1016/0378-2166(84)90002-XCrossRefGoogle Scholar
Pomerantz, A., & Denvir, P. (2007). Enacting the institutional role of chairperson in upper management meetings: The interactional realization of provisional authority. In Cooren, F. (Ed.), Interacting and organizing: Analyses of a management meeting (pp. 3152). London, UK: Erlbaum.Google Scholar
Potter, J. & Hepburn, A. (2010). Putting aspiration into words: “Laugh particles,” managing descriptive trouble and modulating action. Journal of Pragmatics, 42, 15431555.CrossRefGoogle Scholar
Richards, K., & Seedhouse, P. (Eds.). (2005) Applying conversation analysis. London, UK: Palgrave Macmillan.CrossRefGoogle Scholar
Sacks, H. (1974). Some consideration of a story told in ordinary conversations. Poetics, 15, 127138. doi: 10.1016/0304–422X(86)90036–7CrossRefGoogle Scholar
Sacks, H. (1987). On the preferences for agreement and contiguity in sequences in conversation. In Button, G. & Lee, J. R. (Eds.), Talk and social organisation (pp. 5469). Clevedon, UK: Multilingual Matters.CrossRefGoogle Scholar
Sacks, H., Schegloff, E. A., & Jefferson, G. (1974). A simplest systematics for the organization of turn taking for conversation. Language, 50, 696735. doi: 10.2307/412243CrossRefGoogle Scholar
Saft, S. (2001). Displays of concession in university faculty meetings: Culture and interaction in Japanese. Pragmatics, 11, 223262.Google Scholar
Saft, S. (2004). Conflict as interactional accomplishment in Japanese: Arguments in university faculty meetings. Language in Society, 33, 549584. doi: 10.1017/S0047404504334032CrossRefGoogle Scholar
Sandlund, E., & Denk, T. (2007). “Everybody agree?” Några observationer kring att driva multipartsbeslut [“Everybody agree?” Some observations on the accomplishment of multiparty decisions]. Paper presented at OFTI 25, Karlstad University, Sweden.Google Scholar
Schegloff, E. A. (1987). Analyzing single episodes of interaction: An exercise in conversation analysis. Social Psychology Quarterly, 50, 101114. doi: 10.2307/2786745CrossRefGoogle Scholar
Schegloff, E. A. (2007). Sequence organization in interaction: A primer in conversation analysis, Vol. 1. Cambridge, UK: Cambridge University Press.CrossRefGoogle Scholar
Schegloff, E. A., & Sacks, H. (1973). Opening up closings. Semiotica, 8, 289327. doi: 10.1515/semi.1973.8.4.289CrossRefGoogle Scholar
Schmitt, R. (2006). Interaction in work meetings. Revue Française de Linguistique Appliquée, 11(2), 6984.CrossRefGoogle Scholar
Sidnell, J. (2005). Talk and practical epistemology: The social life of knowledge in a Caribbean community. Amsterdam, The Netherlands: John Benjamins.CrossRefGoogle Scholar
Sidnell, J. & Stivers, T., Eds. (2012). The handbook of conversation analysis. New York, NY: Blackwell-Wiley.CrossRefGoogle Scholar
Stivers, T. (2010). An overview of the question–response system in American English conversation. Journal of Pragmatics, 42, 27722781. doi:10.1016/j.pragma.2010.04.011CrossRefGoogle Scholar
Stivers, T. (2012). Sequence organization. In Sidnell, J. & Stivers, T. (Eds.), The handbook of conversation analysis (pp. 191209). New York, NY: Wiley-Blackwell.CrossRefGoogle Scholar
Stivers, T., Enfield, N. J., Brown, P., Englert, C., Hayashi, M., Heinemann, T.,…Levinson, S. C. (2009). Universals and cultural variation in turn-taking in conversation. Proceedings of the National Academy of Sciences, 106, 1058710492. doi: 10.1073/pnas.0903616106CrossRefGoogle ScholarPubMed
Svennevig, J. (2008). Exploring leadership conversations. Management Communication Quarterly, 21, 529536. doi: 10.1177/0893318907313717CrossRefGoogle Scholar
Svennevig, J. (2011). Leadership style in managers' feedback in meetings. In Angouri, J. & Marra, M. (Eds.), Constructing identities at work (pp. 1739). London, UK: Palgrave.CrossRefGoogle Scholar
Svennevig, J. (2012a). Interaction in workplace meetings. Discourse Studies, 14, 310. doi: 10.1177/1461445611427203CrossRefGoogle Scholar
Svennevig, J. (2012b). The agenda as resource for topic introduction in workplace meetings. Discourse Studies, 14, 5366. doi: 10.1177/1461445611427204CrossRefGoogle Scholar
Vöge, M. (2010). Local identity processes in business meetings displayed through laughter in complaint sequences. Journal of Pragmatics, 42, 15561576. doi: 10.1016/j.pragma.2010.01.016CrossRefGoogle Scholar

References

Asmuß, B. (2013). The emergence of symmetries and asymmetries in performance appraisal interviews: An interactional perspective. Economic and Industrial Democracy, 34, 553570. doi: 10.1177/0143831×13489045CrossRefGoogle Scholar
Asmuß, B. (2012). Conversation analysis and meetings. In Chapelle, C. A. (Ed.), The encyclopedia of applied linguistics. Cambridge, UK: Blackwell. doi: 10.1002/9781405198431.wbeal0210Google Scholar
Asmuß, B. (2008). Performance appraisals: Preference organization in assessment sequences. Journal of Business Communication, 45, 408429. doi: 10.1177/0021943608319382CrossRefGoogle Scholar
Asmuß, B., & Oshima, S. (2012). Negotiation of entitlement in proposal sequences. Discourse Studies, 14, 107126. doi: 10.1177/1461445611427215CrossRefGoogle Scholar
Asmuß, B., & Svennevig, J. (2009). Meeting talk. An introduction. Journal of Business Communication, 46, 322. doi: 10.1177/0021943608326761CrossRefGoogle Scholar
Atkinson, J. M. & Heritage, J. (Ed.) (1984). Structures of social action: Studies in conversation analysis. Cambridge: Cambridge University Press.Google Scholar
Bolden, G. B. (2003). Multiple modalities in collaborative turn sequences. Gesture, 3, 187212. doi: 10.1075/gest.3.2.04bolCrossRefGoogle Scholar
Deppermann, A. (Ed.). (2013a). Conversation analytic studies of multimodal interaction [Special issue]. Journal of Pragmatics, 46.CrossRefGoogle Scholar
Deppermann, A. (2013b). Multimodal interaction from a conversation analytic perspective. Journal of Pragmatics, 46, 17. doi: 10.1016/j.pragma.2012.11.014CrossRefGoogle Scholar
Deppermann, A., Schmitt, R., & Mondada, L. (2010). Agenda and emergence: Contingent and planned activities in a meeting. Journal of Pragmatics, 42, 17001712. doi: 10.1016/j.pragma.2009.10.006CrossRefGoogle Scholar
Dionysiou, D. D., & Tsoukas, H. (2013). Understanding the (re)creation of routines from within: A symbolic interactionist perspective. Academy of Management Review, 38, 181205. doi: 10.5465/amr.2011.0215CrossRefGoogle Scholar
Djordjilovic, O. (2012). Displaying and developing team identity in workplace meetings – a multimodal perspective. Discourse Studies, 14, 111127. doi: 10.1177/1461445611427205CrossRefGoogle Scholar
Duranti, A., & Goodwin, C. (Eds.). (1992). Rethinking context: Language as an interactive phenomenon. Cambridge, UK: Cambridge University Press.Google Scholar
Egbert, M. (1996). Context sensitivity in conversation analysis: Eye gaze and the German repair initiator bitte? Language in Society, 25, 587612. doi: 10.1017/S0047404500020820CrossRefGoogle Scholar
Fairhurst, G., & Putnam, L.L. (2004). Organizations as discursive constructions. Communication Theory, 14, 526. doi: 10.1111/j.1468–2885.2004.tb00301.xCrossRefGoogle Scholar
Feldman, M. S., & Pentland, B. T. (2003). Reconceptualizing organizational routines as a source of flexibility and change. Administrative Science Quarterly, 48, 94118. doi:10.2307/3556620CrossRefGoogle Scholar
Ford, C. (2008). Women speaking up: Getting and using turns in workplace meetings. New York, NY: Palgrave Macmillan.CrossRefGoogle Scholar
Ford, C. E., & Stickle, T. (2012). Securing recipiency in workplace meetings: Multimodal practices. Discourse Studies, 14, 1130. doi: 10.1177/1461445611427213CrossRefGoogle ScholarPubMed
Golsorkhi, D., Rouleau, L., Seidl, D., & Vaara, E. (Eds.) (2010a): Cambridge handbook of strategy as practice. Cambridge, UK: Cambridge University Press.CrossRefGoogle Scholar
Golsorkhi, D., Rouleau, L., Seidl, D., Vaara, E. (Eds.). (2010b): Introduction: What is strategy as practice. In Golsorkhi, D., Rouleau, L., Seidl, D., & Vaara, E. (Eds.), Cambridge handbook of strategy as practice (pp. 120). Cambridge, UK: Cambridge University Press.CrossRefGoogle Scholar
Goodwin, C. (1980). Restarts, pauses and the achievement of mutual gaze at turn-beginning. Sociological Inquiry, 50, 272302. doi: 10.1111/j.1475–682X.1980.tb00023.xCrossRefGoogle Scholar
Goodwin, C. (1981). Conversational organization: Interaction between speakers and hearers. New York, NY: Academic Press.Google Scholar
Goodwin, C. (1986). Gestures as a resource for the organization of mutual orientation. Semiotica, 62, 2949. doi: 10.1515/semi.1986.62.1–2.29CrossRefGoogle Scholar
Goodwin, C. (2003). Pointing as situated practice. In Kita, S. (Ed.), Pointing: Where language, culture, and cognition meet (pp. 217241). Mahwah, NJ: Erlbaum.Google Scholar
Goodwin, M. H., & Goodwin, C. (1986). Gesture and coparticipation in the activity of searching for a word. Semiotica, 62, 5175. doi: 10.1515/semi.1986.62.1–2.51Google Scholar
Haddington, P., Mondada, L., & Nevile, M. (Eds.). (2013). Interaction and mobility. Language and the body in motion. Berlin, Germany: de Gruyter.CrossRefGoogle Scholar
Hausendorf, H., Mondada, L., & Schmitt, R. (Eds.). (2012). Raum als interaktive Ressource. Tübingen, Germany: Narr.Google Scholar
ten Have, P. (1999). Doing conversation analysis: A practical guide. London: Sage.Google Scholar
Heath, C., Hindmarsh, J., & Luff, P. (2010). Video in qualitative research. London, UK: Sage.Google Scholar
Heath, C., & Luff, P. (2007). Gesture and institutional interaction: Figuring bids in auctions of fine art and antiques. Gesture, 7, 215240. doi: 10.1075/gest.7.2.05heaCrossRefGoogle Scholar
Heath, C., & Luff, P. (2011). Gesture and institutional interaction. In Streeck, J., Goodwin, C., & LeBaron, C. (Eds.), Embodied interaction: Language and body in the material world (pp. 126). Cambridge, UK: Cambridge University Press.Google Scholar
Heath, C., Luff, P., & Knoblauch, H. (2004). Tools, technologies and organizational interaction: The emergence of “workplace studies.” In Grant, D., Oswick, C., & Putnam, L. (Eds.), The handbook of organizational discourse (pp. 337359). London, UK: Sage.CrossRefGoogle Scholar
Hepburn, A., & Bolden, G. B. (2013). The conversation analytic approach to transcription. In Sidnell, J. & Stivers, T. (Eds.), The handbook of conversation analysis (pp. 5776). Chichester, UK: Wiley-Blackwell.Google Scholar
Heritage, J. (1984). Garfinkel and ethnomethodology. Cambridge, UK: Polity Press.Google Scholar
Heritage, J. (1988). Explanations as accounts: A conversation analytic perspective. In Antaki, C. (Ed.), Analyzing everyday explanation: A casebook of methods (pp. 127144). London, UK: Sage.Google Scholar
Heritage, J., & Clayman, S. (2010). Talk in action. Interactions, identities and institutions. Malden, UK: Wiley-Blackwell.CrossRefGoogle Scholar
Hutchby, I., & Wooffitt, R. (1998). Conversation analysis. Principles, practices and applications. Oxford, UK: Polity Press.Google Scholar
Jefferson, G. (1984). Transcription symbols. In Atkinson, J. M. & Heritage, J. (Eds.), Structures of social action (pp. ixxvi). Cambridge, UK: Cambridge University Press.Google Scholar
Jefferson, G. (2004). Glossary of transcript symbols with an introduction. In Lerner, G. H. (Ed.), Conversation analysis: Studies from the first generation (pp. 1331). Amsterdam, The Netherlands: John Benjamins.CrossRefGoogle Scholar
Johnson, G., Langley, A., Melin, L., & Whittington, R. (2007). Strategy as practice: Research directions and resources. Cambridge, UK: Cambridge University Press.CrossRefGoogle Scholar
Langley, A., & Tsoukas, H. (2010). Introducing perspectives on process organization studies. In Hernes, T. & Maitlis, S. (Eds.), Perspectives on process organization studies – process, sensemaking & organizing (pp. 126). Oxford, UK: Oxford University Press.Google Scholar
LeBaron, C. (2008). Microethnography. In Tracy, K. (Ed.), The international encyclopedia of communication (pp. 15). Cambridge, UK: Blackwell.Google Scholar
LeBaron, C. D., & Sreeck, J. (1997). Built space and the interactional framing of experience during a murder interrogation. Human Studies, 20, 125. doi: 10.1023/A:1005305331171CrossRefGoogle Scholar
Lindström, A., & Mondada, L. (2009). Assessments in social interaction: Introduction to the special issue. Research on Language and Social Interaction, 42, 299308. doi: 10.1080/08351810903296457CrossRefGoogle Scholar
Luff, P., Hindmarsh, J., & Heath, C. (Eds.) (2000). Workplace studies: Recovering work practice and informing systems design. Cambridge, UK: Cambridge University Press.CrossRefGoogle Scholar
Lynch, R. (2011). Strategic management (6th ed.). Harlow, UK: Prentice-Hall.Google Scholar
Markaki, V. & Mondada, L. (2012). Embodied orientations towards co-participants in multinational meetings. Discourse Studies, 14, 3152. doi:10.1177/1461445611427210CrossRefGoogle Scholar
Moerman, M. (1988). Talking culture: ethnography and conversational analysis. Philadelphia: University of Pennsylvania PressCrossRefGoogle Scholar
Mondada, L. (2006). Participants' online analysis and multimodal practices: Projecting the end of the turn and the closing of the sequence. Discourse Studies, 8, 117129. doi: 10.1177/1461445606059561CrossRefGoogle Scholar
Mondada, L. (2007a). Interaktionsraum und Koordinierung. In Schmitt, R. (Ed.), Koordination. Analysen zur multimodalen Interaktion (pp. 5594). Tübingen, Germany: Narr.Google Scholar
Mondada, L. (2007b). Multimodal resources for turn-taking: Pointing and the emergence of possible next speakers. Discourse Studies, 9, 194225. doi: 10.1177/14614456087075346CrossRefGoogle Scholar
Mondada, L. (2008). Using video for a sequential and multimodal analysis of social interaction: Videotaping institutional telephone calls. Forum Qualitative Sozialforschung / Forum: Qualitative Social Research, 9, 135.Google Scholar
Mondada, L. (2012). The dynamics of embodied participation and language choice in multilingual meetings. Language in Society, 41, 213235. doi: 10.1017/S004740451200005XCrossRefGoogle Scholar
Mondada, L. (2013a). Embodied and spatial resources for turn-taking in institutional multi-party interactions: Participatory democracy debates. Journal of Pragmatics, 46, 3968. doi: 10.1016/j.pragma.2012.03.010CrossRefGoogle Scholar
Mondada, L. (2013b). The conversation analytic approach to data collection. In Sidnell, J. & Stivers, T. (Eds.), The handbook of conversation analysis (pp. 3256). Chichester, UK: Wiley-Blackwell.Google Scholar
Mortensen, K. (2013). Conversation analysis and multimodality. In Chapelle, C. A. (Ed.), The encyclopedia of applied linguistics (pp. 10611068). Oxford, UK: Wiley-Blackwell.Google Scholar
Nicolini, D. (2013). Practice theory, work and organization: An introduction. Oxford, UK: Oxford University Press.Google Scholar
Oloff, F. (2013). Embodied withdrawal after overlap resolution. Journal of Pragmatics, 46, 139156. doi: 10.1016/j.pragma.2012.07.005CrossRefGoogle Scholar
Pomerantz, A. (1984). Agreeing and disagreeing with assessments: Some features of preferred/dispreferred turn shapes. In: Atkinson, J. M. & Heritage, J. (Eds.), Structures of social action: Studies in conversation analysis (pp. 57101). Cambridge, UK: Cambridge University Press.Google Scholar
Putnam, L. L., & Nicotera, A. M. (2009). Building theories of organization: The constitutive role of communication. New York, NY: Routledge.CrossRefGoogle Scholar
Putnam, L. L., Nicotera, A. M., & McPhee, R. D. (2009). Introduction: Communication constitutes organization. In Putnam, L. L. & Nicotera, A. M. (Eds.), Building theories of organization: The constitutive role of communication (pp. 119). New York, NY: Routledge.CrossRefGoogle Scholar
Sacks, H. (1984). Notes on methodology. In Atkinson, J. M. & Heritage, J. (Eds.), Structures of social action: Studies in conversation analysis (pp. 2127). Cambridge, UK: Cambridge University Press.Google Scholar
Sacks, H. (1992). Lectures on conversation, Vol. II. Oxford, UK: Blackwell.Google Scholar
Sacks, H., Schegloff, E. A., & Jefferson, G. (1974). A simplest systematics for the organization of turn-taking for conversation. Language, 50, 696735. doi: 10.2307/412243CrossRefGoogle Scholar
Schegloff, E. A. (1984). On some gestures' relation to talk. In Atkinson, J. M. & Heritage, J. (Eds.), Structures of social action: Studies in conversation analysis (pp. 266296). Cambridge, UK: Cambridge University Press.Google Scholar
Schegloff, E. A. (1991). Reflections on talk and social structure. In Boden, D. & Zimmerman, D. H. (Eds.), Talk and social structure: Studies in ethnomethodology and conversation analysis (pp. 4470). Cambridge, UK: Polity.Google Scholar
Schegloff, E. A. (2002). Beginnings in the telephone. In Katz, J. E. & Aakhus, M. A. (Eds.), Perpetual contact: Mobile communication, private talk, public performance (pp. 325382). Cambridge, UK: Cambridge University Press.Google Scholar
Schegloff, E. A., Jefferson, G., & Sacks, H. (1977). The preference for self correction in the organization of repair in conversation. Language, 53, 361382. doi: 10.2307/413107CrossRefGoogle Scholar
Schmitt, R. (2013). Körperlich-räumliche Aspekte der Interaktion. Tübingen, Germany: Narr.Google Scholar
Schmitt, R. (Ed.). (2007). Koordination. Analysen zur multimodalen Interaktion. Tübingen, Germany: Narr.Google Scholar
Selting, M., & Couper-Kuhlen, E. (Eds.). (2001). Studies in interactional linguistics, grammar and discourse. Amsterdam, The Netherlands: John Benjamins.CrossRefGoogle Scholar
Sidnell, J. (2006). Coordinating gesture, talk, and gaze in reenactments. Research on Language and Social Interaction, 39, 377409. doi: 10.1207/s15327973rlsi3904_2CrossRefGoogle Scholar
Sidnell, J. (2013). Basic conversation analytic methods. In Sidnell, J. & Stivers, T. (Eds.), The handbook of conversation analysis (pp. 7799). Cambridge, UK: Wiley Blackwell.Google Scholar
Steensig, J. (2012). Conversation analysis and affiliation and alignment. In Mortensen, K. & Wagner, J. (Eds.), The encyclopedia of applied linguistics: Conversation analysis. Cambridge, UK: Wiley-Blackwell.Google Scholar
Steensig, J., & Asmuß, B. (2005). Notes on disaligning ‘yes but’ initiated utterances in German and Danish conversations: Two construction types for dispreferred responses. In Hakulinen, A.& Selting, M. (Eds.), Syntax and lexis in conversation: Studies on the use of linguistic resources in talk-in-interaction (pp. 349373). Amsterdam, The Netherlands: John Benjamins.CrossRefGoogle Scholar
Stivers, T., & Sidnell, J. (Eds.). (2005a). Multimodal interaction [Special Issue]. Semiotica, 156.Google Scholar
Stivers, T., & Sidnell, J. (2005b). Introduction: Multimodal interaction. Semiotica, 156, 120. doi: 10.1515/semi.2005.2005.156.1CrossRefGoogle Scholar
Stivers, T., & Sidnell, J. (2013). Introduction. In Sidnell, J. & Stivers, T. (Eds.), The handbook of conversation analysis (pp. 18). Cambridge, UK: Wiley-Blackwell.Google Scholar
Stokoe, E. (2013). The (in)authenticity of simulated talk: Comparing role-played and actual conversation and the implications for communication training. Research on Language and Social Interaction, 46, 121. doi: 10.1080/08351813.2013.780341CrossRefGoogle Scholar
Stokoe, E. (2014). The conversation analytic role-play method (CARM): A method for training communication skills as an alternative to simulated role-play. Research on Language and Social Interaction, 47(3), 255265.CrossRefGoogle Scholar
Streeck, J. (1993). Gesture as communication I: Its coordination with gaze and speech. Communication Monographs, 60, 275299.CrossRefGoogle Scholar
Streeck, J. (2003). The body taken for granted: Lingering the dualism in research on social interaction. In Glenn, P., LeBaron, C., & Mandelbaum, J. (Eds.), Studies in language and social interaction (pp. 427440). Mahwah, NJ: Erlbaum.Google Scholar
Streeck, J., Goodwin, C., & LeBaron, C. (2011). Embodied interaction in the material world: An introduction. In Streeck, J., Goodwin, C., & LeBaron, C. (Eds.), Embodied interaction: language and body in the material world (pp. 126). Cambridge, UK: Cambridge University Press.Google Scholar
Streeck, J., & Mehus, S. (2005). Microethnography: The study of practices. In Fitch, K. & Sanders, R. (Eds.), Handbook of language and social interaction (pp. 381404). Mahwah, NJ: Erlbaum.Google Scholar
Svennevig, J. (2012a). Interaction in workplace meetings. Discourse Studies, 14, 310. doi: 10.1177/1461445611427203CrossRefGoogle Scholar
Svennevig, J. (2012b). The agenda as a resource for topic introduction in workplace meetings. Discourse Studies, 14, 5366.CrossRefGoogle Scholar
Tiitinen, S., & Ruusuvuori, J. (2014). Using formulations and gaze to encourage parents to talk about their and their children's health and well-being. Research on Language and Social Interaction, 47, 4968. doi: 10.1080/08351813.2014.871805CrossRefGoogle Scholar
Yasui, E. (2013). Collaborative idea construction: Repetition of gestures and talk in joint brainstorming. Journal of Pragmatics, 46, 157172. doi: 10.1016/j.pragma.2012.10.002CrossRefGoogle Scholar

References

Adelswärd, V., & Öberg, B. M. (1998). The function of laughter and joking in negotiating activities. International Journal of Humor Research, 11, 411429.CrossRefGoogle Scholar
Allen, J. A., Rogelberg, S. G., & Scott, J. (2008). Meaningful meetings: Improve your organization's effectiveness one meeting at a time. Quality Progress, 41, 4853.Google Scholar
Bales, R. F. (1950). Interaction process analysis. Cambridge, MA: Addison-Wesley.Google Scholar
Bales, R. F. (1954). In conference. Harvard Business Review, 31, 4450.Google Scholar
Bales, R. F. (2002). Social interaction systems: Theory and measurement. New Brunswick, NJ: Transaction.Google Scholar
Barge, J. K., & Keyton, J. (1994). Contextualizing power and social influence in groups. In Frey, L. R. (Ed.), Group communication in context: Studies of natural groups (pp. 85105). Hillsdale, NJ: Erlbaum.Google Scholar
Beck, S. J. (2008). The communicative creation of meetings: An interaction analysis of meeting thought units and meeting activities in three natural meeting contexts (Unpublished doctoral dissertation). University of Kansas, Lawrence, KS.Google Scholar
Beck, S. J. (2013). Moving beyond disciplinary differences in group research. Small Group Research, 44, 158161. doi:10.1177/1046496412471862CrossRefGoogle Scholar
Beck, S. J., Gronewold, K., & Western, K. (2012). Intergroup argumentation in city government decision making: The Wal-Mart dilemma. Small Group Research, 43, 587612. doi:10.1177/1046496412455435CrossRefGoogle Scholar
Beck, S. J., & Keyton, J. (2009). Perceiving strategic meeting interaction. Small Group Research, 40, 223246. doi:10.1177/1046496408330084CrossRefGoogle Scholar
Beck, S. J., & Keyton, J. (2012). Team cognition, communication, and message interdependence. In Salas, E., Fiore, S., & Letsky, M. (Eds.), Theories of team cognition: Cross-disciplinary perspectives (pp. 471494). New York, NY: Taylor & Francis.Google Scholar
Beck, S. J., & Keyton, J. (2014). Facilitating social support: Member-leader communication in a breast cancer support group. Cancer Nursing, 37, 3643. doi:10.1097/NCC.0b013e3182813829CrossRefGoogle Scholar
Beck, S. J., Littlefield, R. S., & Weber, A. J. (2012). Public meeting facilitation: A naïve theory analysis of crisis meeting interaction. Small Group Research, 42, 211235. doi:10.1177/1046496411430531CrossRefGoogle Scholar
Black, L., Leighter, J., & Gastil, J. (2009). Communicating trust, community, and process in public meetings: A reflection on what close attention to interaction can contribute to the future of public participation. International Journal of Public Participation, 3, 143159.Google Scholar
Boden, D. (1994). The business of talk: Organization in action. Cambridge, UK: Polity Press.Google Scholar
Brown, P., & Levinson, S. (1978). Universals in language usage: Politeness phenomena. In Goody, E. N. (Ed.), Questions and politeness: Strategies in social interaction. Cambridge papers in social anthropology (Vol. 8, pp. xxxx). Cambridge, UK: Cambridge University Press.Google Scholar
Burleson, B. (1992). Taking communication seriously. Communication Monographs, 59, 7986. doi:10.1080/03637759209376250CrossRefGoogle Scholar
Burnett, A., & Badzinski, D. M. (2000). An exploratory study of argument in the jury decision-making process. Communication Quarterly, 48(4), 380396. doi: 10.1080/01463370009385605CrossRefGoogle Scholar
Buttny, R. (2010). Citizen participation, metadiscourse, and accountability: A public hearing on a zoning change for Wal-Mart. Journal of Communication, 60, 636659. doi:10.1111/j.1460–2466.2010.01507.xCrossRefGoogle Scholar
Buttny, R., & Cohen, J. R. (2007). Drawing on the words of others at public hearings: Zoning, Wal-Mart, and the threat to the aquifer. Language in Society, 36, 735756. doi:10.1017/S0047404507070674CrossRefGoogle Scholar
Canary, D. J., Ratledge, N. T., & Seibold, D. R. (1982, November). Argument and group decision-making: Development of a coding scheme. Paper presented at the meeting of the Speech Communication Association, Louisville, KY.Google Scholar
Coates, J. (2007). Talk in a play frame: More on laughter and intimacy. Journal of Pragmatics, 39, 2949. doi:10.1016/j.pragma.2006.05.003CrossRefGoogle Scholar
DiStefano, J. J., & Maznevski, M. L. (2000). Creating value with diverse teams in global management. Organizational Dynamics, 29, 4563. doi:10.1016/S0090–2616(00)00012–7CrossRefGoogle Scholar
Giddens, A. (1984). The constitution of society: Outline of the theory of structuration. Cambridge, MA: Polity Press.Google Scholar
Glenn, P. J. (1999). Initiating shared laughter in multi-party conversation. Western Journal of Speech Communication, 53, 127149. doi:10.1080/10570318909374296CrossRefGoogle Scholar
Hirokawa, R. Y. (1987). Considerations for the use of interaction analysis in group communication research. In Tardy, C. H. (Ed.), Handbook for communication research (pp. 229245). New York, NY: Ablex.Google Scholar
Hollingshead, A. B., Jacobsohn, G. C., & Beck, S. J. (2007). Motives and goals in context: A strategic analysis of information-sharing groups. In Fiedler, K. (Ed.), Social communication, (pp. 257280). New York, NY: Psychology Press.Google Scholar
Hollingshead, A. B., Wittenbaum, G. M., Paulus, P. B., Hirokawa, R. Y., Ancona, D. G., Peterson, R. S., Jehn, K. A., & Yoon, K. (2005). Understanding theory and research on groups from the functional perspective. In Poole, M. S. & Hollingshead, A. B. (Eds.), Theories of small groups: An interdisciplinary perspective (pp. 2162). Thousand Oaks, CA: Sage.CrossRefGoogle Scholar
Holmes, J., & Marra, M. (2004). Leadership and managing conflict in meetings. Pragmatics, 14, 439462.Google Scholar
Janis, I. L. (1982). Groupthink: Psychological studies of policy decisions and fiascoes. Boston, MA: Houghton Mifflin.Google Scholar
Kangasharju, H., & Nikko, T. (2009). Emotions in organizations: Joint laughter in workplace meetings. Journal of Business Communication, 46, 100119. doi: 10.1177/0021943608325750CrossRefGoogle Scholar
Kauffeld, S., & Lehmann-Willenbrock, N. (2012). Meetings matter: Effects of team meetings on team and organizational success. Small Group Research, 43, 130158. doi: 10.1177/1046496411429599CrossRefGoogle Scholar
Kauffeld, S., Lehmann-Willenbrock, N., Henschel, A., & Neininger, A. (2009). Empirical discussion types: The good, the bad, and the indifferent. Paper presented at the meeting of the Interdisciplinary Network for Group Research, Colorado Springs, CO.Google Scholar
Kauffeld, S., & Meyers, R. (2009). Complaint and solution-oriented circles: Interaction patterns in work group discussions. European Journal of Work and Organizational Psychology, 18, 267294. doi:10.1080/1359432070169320910.1080/13594320701693209CrossRefGoogle Scholar
Kellerman, K. (1992). Communication: Inherently strategic and primarily automatic. Communication Monographs, 59, 288300. doi:10.1080/03637759209376270CrossRefGoogle Scholar
Kelly, J. R., & Spoor, J. R. (2006). Affective influence in groups. In Forgas, J. P. (Ed.), Affect in social thinking and behavior (pp. 311325). New York, NY: Psychology Press.Google Scholar
Kelly, J. R., & Spoor, J. R. (2007). Naïve theories about the effects of mood in groups: A preliminary investigation. Group Processes and Intergroup Relations, 10, 203222. doi: 10.1177/1368430207074727CrossRefGoogle Scholar
Kelshaw, T., & Gastil, J. (2007). When citizens and officeholders meet (Part 1): Variations in the key elements of public meetings. International Journal of Public Participation, 1, 117.Google Scholar
Kelshaw, T., & Gastil, J. (2008). When citizens and officeholders meet (Part 2): Variations in the key elements of public meetings. International Journal of Public Participation, 2, 3354.Google Scholar
Keyton, J. (1999). Relational communication in groups. In Frey, L. R., Gouran, D. S., & Poole, M. S. (Eds.), The handbook of group communication theory and research (pp. 192222). Thousand Oaks, CA: Sage.Google Scholar
Keyton, J. (2013). Accepting rotation in the method prism. Small Group Research, 44, 175179. doi:10.1177/1046496412471734CrossRefGoogle Scholar
Keyton, J., & Beck, S. J. (2009). The influential role of relational messages in group interaction. Group Dynamics: Theory, Research, and Practice, 13, 1430. doi:10.1037/a0013495CrossRefGoogle Scholar
Keyton, J., & Beck, S. J. (2010). Examining laughter functionality in jury deliberations. Small Group Research, 41, 386407. doi:10.1177/1046496410366311CrossRefGoogle Scholar
Keyton, J., & Beck, S. J. (2011, July). The use of questions to create shared meaning. Paper presented at the meeting of the Interdisciplinary Network for Group Research, Minneapolis, MN.Google Scholar
Keyton, J., Beck, S. J., & Asbury, M. B. (2010). Macrocognition: A communicative perspective. Theoretical Issues in Ergonomics Science, 11, 272286. doi:10.080/14639221003729136CrossRefGoogle Scholar
Köhler, T., Cramton, C. D., & Hinds, P. J. (2012). The meeting genre across cultures: Insights from three German-American collaborations. Small Group Research, 43, 159185. doi: 10.1177/1046496411429600CrossRefGoogle Scholar
Lehmann-Willenbrock, N., Allen, J. A., & Kauffeld, S. (2013). A sequential analysis of procedural meeting communication: How teams facilitate their meetings. Journal of Applied Communication Research, 41, 365388. doi:10.1080/00909882.2013.844847CrossRefGoogle Scholar
Lehmann-Willenbrock, N., Allen, J. A., & Meinecke, A. L. (2014). Observing culture: Differences in U.S.-American and German team meeting behaviors. Group Process & Intergroup Relations, 17, 252271. doi:10.1177/1368430213497066CrossRefGoogle Scholar
Lehmann-Willenbrock, N., Meyers, R. A., Kauffeld, S., Neininger, A., & Henschel, A. (2011). Verbal interaction sequences and group mood: Exploring the role of team planning communication. Small Group Research, 42, 639668. doi:10.1177/1046496411398397CrossRefGoogle Scholar
Leighter, J. L., & Black, L. (2010). “I'm just raising the question”: Terms for talk and practical metadiscursive argument in public meetings. Western Journal of Communication, 74, 547569. doi:10.1080/10570314.2010.512281CrossRefGoogle Scholar
Li, S. S. (2007). Computer-mediated communication and group decision making. Small Group Research, 38, 593614. doi:10.1177/1046496407304335CrossRefGoogle Scholar
McComas, K. A. (2001). Theory and practice of public meetings. Communication Theory, 11, 3655. doi:10.1111/j.1468–2885.2001.tb00232.xCrossRefGoogle Scholar
McComas, K. A. (2003). Trivial pursuits: Participant views of public meetings. Journal of Public Relations Research, 15, 91115. doi:10.1207/S1532754XJPRR1502_1CrossRefGoogle Scholar
Mehrabian, A. (1971). Silent messages. Belmont, CA: Wadsworth.Google Scholar
Meyers, R. A., Seibold, D. R., & Kang, P. (2010). Examining argument in a naturally occurring jury deliberation. Small Group Research, 41, 452473. doi: 10.1177/1046496410366308CrossRefGoogle Scholar
Mirivel, J. C., & Tracy, K. (2005). Premeeting talk: An organizationally crucial form of talk. Research on Language & Social Interaction, 38, 134. doi:10.1207/s15327973rlsi3801_1CrossRefGoogle Scholar
Putnam, L., & Stohl, C. (1990). Bona fide groups: A reconceptualization of groups in context. Communication Studies, 41, 248265.CrossRefGoogle Scholar
Rogelberg, S. G., Scott, C., & Kello, J. (2007). The science and fiction of meetings. MIT Sloan Management Review, 48, 1821.Google Scholar
Rogelberg, S. G., Shanock, L. R., & Scott, C. W. (2012). Wasted time and money in meetings: Increasing return on investment. Small Group Research, 43, 236245. doi: 10.1177/1046496411429170CrossRefGoogle Scholar
Scheerhorn, D., Geist, P., & Teboul, J. C. B. (1994). Beyond decision making in decision-making groups: Implications of the study of group communication. In Frey, L. R. (Ed.), Group communication in context: Studies of natural groups (pp. 247262). Hillsdale, NJ: Erlbaum.Google Scholar
Schwartzman, H. B. (1989). The meeting: Gatherings in organizations and communities. New York, NY: Plenum.CrossRefGoogle Scholar
Seibold, D. R., & Meyers, R. A. (2007). Group argument: A structuration perspective and research program. Small Group Research, 38, 312336. doi: 10.1177/1046496407301966CrossRefGoogle Scholar
Sonnentag, S. (2001). High performance and meeting participation: An observational study in software design teams. Group Dynamics: Theory, Research, and Practice, 5, 318. doi:10.1037/1089–2699.5.1.3CrossRefGoogle Scholar
Spoor, J. R., & Kelly, J. R. (2004). The evolutionary significance of affect in groups: Communication and group bonding. Group Processes and Intergroup Relations, 7, 398412. doi:10.1177/1368430204046145CrossRefGoogle Scholar
Stivers, T. (2010). An overview of the question-response system in American English conversation. Journal of Pragmatics, 42, 27722781. doi:10.1016/j.pragma.2010.02.011.CrossRefGoogle Scholar
Tracy, K. (2007). The discourse of crisis in public meetings: Case study of a school board's multimillion dollar error. Journal of Applied Communication Research, 35, 418441. doi:10.1080/00909880701617133CrossRefGoogle Scholar
Tracy, K. (2012). Public hearings about same-sex marriage: How the context “makes” an argument. Qualitative Communication Research, 1, 83107.CrossRefGoogle Scholar
Tracy, K., & Dimock, A. (2004). Meetings: Discursive sites for building and fragmenting community. In. Kalbfleisch, P. J. (Ed.), Communication yearbook (Vol. 28, pp. 127165) Mahwah, NJ: Erlbaum.Google Scholar
van Dijk, T. (2008). Discourse and context. A sociocognitive approach. Cambridge, UK: Cambridge University Press.CrossRefGoogle Scholar
Watzlawick, P., Beavin, J. H., & Jackson, D. D. (1967). Pragmatics of human communication: A study of interactional patterns, pathologies, and paradoxes. New York, NY: Norton.Google Scholar
Wittenbaum, G. M., Hollingshead, A. B., & Botero, I. C. (2004). From cooperative to motivated information sharing in groups: Moving beyond the hidden profile paradigm. Communication Monographs, 71, 286310. doi:10.1080/0363452042000299894CrossRefGoogle Scholar
Wodak, R., Kwon, W., & Clarke, I. (2011). “Getting people on board”: Discursive leadership for consensus building in team meetings. Discourse and Society, 22, 592644. doi: 10.1177/0957926511405410CrossRefGoogle Scholar

References

Adair, W., & Brett, J. M. (2005). The negotiation dance: Time, culture, and behavioral sequences in negotiation. Organizational Science, 16, 3351. doi:10.1287/orsc.1040.0102CrossRefGoogle Scholar
Agnew, C. R., Carlston, D. E., Graziano, W.G., & Kelly, J. R. (Eds.) (2010). Then a miracle occurs: Focusing on behavior in social psychological theory and research. New York, NY: Oxford University Press.Google Scholar
Aldenderfer, M. S., & Blashfield, R. K. (1984). Cluster analysis. Beverly Hills, CA: Sage.CrossRefGoogle Scholar
Allen, J. A., & Rogelberg, S. G. (2013). Manager-led group meetings: A context for promoting employee engagement. Group & Organization Management, 38, 534569. doi:10.1177/1059601113503040CrossRefGoogle Scholar
Bakeman, R., & Gottman, J. M. (1997). Observing interaction: An introduction to sequential analysis (2nd ed.). New York, NY: Cambridge University Press.CrossRefGoogle Scholar
Bakeman, R., & Quera, V. (2011). Sequential analysis and observational methods for the behavioral sciences. New York, NY: Cambridge University Press.CrossRefGoogle Scholar
Bakeman, R., Quera, V., & Gnisci, A. (2009). Observer agreement for time-event sequential data: A comparison of time based and event-based algorithms. Behavior Research Methods, 40, 137147. doi:10.3758/BRM.41.1.137CrossRefGoogle Scholar
Bales, R. F. (1950). Interaction process analysis: A method for the study of small groups. Chicago, IL: University of Chicago Press.Google Scholar
Bales, R. F., & Cohen, S. P. (1982). SYMLOG: Ein System für die mehrstufige Beobachtung von Gruppen (J. Schneider & P. Orlik, Trans.). Stuttgart, Germany: Klett-Cotta.Google Scholar
Baumeister, R. F., Vohs, K. D., & Funder, D. C. (2007). Psychology as the science of self-reports and finger movements: Whatever happened to actual behavior? Perspectives on Psychological Science, 2, 396403. doi:10.1093/acprof:oso/9780195377798.003.0002CrossRefGoogle ScholarPubMed
Benes, K. M., Gutkin, T. B., & Kramer, J. J. (1995). Lag sequential analysis: Taking consultation communication research methodology to the movies. School Psychology Review, 24, 694708.CrossRefGoogle Scholar
Bishop, D. V. M. (2003). Development of the children's communication checklist (CCC): A method for assessing qualitative aspects of communicative impairment in children. Journal of Child Psychology and Psychiatry, 39, 878891. doi:10.1111/14697610.00388Google Scholar
Bonito, J. A., & Sanders, R. E. (2011). The existential center of small groups: Members' conduct and interaction. Small Group Research, 42, 343358. doi:10.1177/1046496410385472CrossRefGoogle Scholar
Brewerton, P., & Millward, L. (2001). Organizational research methods: A guide for students and researchers. London, UK: Sage.CrossRefGoogle Scholar
Carli, L. L., & Bukatko, D. (2000). Gender, communication, and social influence: A developmental perspective. In Ecke, T. & Trautner, H. M. (Eds.), The developmental social psychology of gender (pp. 295332). Mahwah, NJ: Erlbaum.Google Scholar
Castorr, A. H., Thompson, K. O., Ryan, J. W., Phillips, C. Y., Prescott, P. A., & Soeken, K. L. (1990). The process of rater training for observational instruments: Implications for interrater reliability. Research in Nursing and Health, 13, 311318.CrossRefGoogle ScholarPubMed
Chiu, M. M. (2000). Group problem solving processes: Social interactions and individual actions. Journal for the Theory of Social Behavior, 30, 2750. doi:10.1111/1468–5914.00118CrossRefGoogle Scholar
Chiu, M. M. (2008). Flowing toward correct contributions during groups' mathematics problem solving: A statistical discourse analysis. Journal of the Learning Sciences, 17, 415463. doi:10.1080/10508400802224830CrossRefGoogle Scholar
Chiu, M. M., & Khoo, L. (2005). A new method for analyzing sequential processes: Dynamic multilevel analysis. Small Group Research, 36, 600631. doi:10.1177/104649405279309.CrossRefGoogle Scholar
Cohen, J. (1960). A coefficient of agreement for nominal scales. Educational & Psychological Measurement, 20, 3746.CrossRefGoogle Scholar
Cohen, M. A., Rogelberg, S. G., Allen, J. A., & Luong, A. (2011). Meeting design characteristics and attendee perceptions of staff/team meeting quality. Group Dynamics: Theory, Research, and Practice, 15, 90104. doi:10.1037/a0021549CrossRefGoogle Scholar
Coleman, T. (2000). Using video-recorded consultations for research in primary care: Advantages and limitations. Family Practice, 17, 422427. doi:10.1093/fampra/17.5.422CrossRefGoogle ScholarPubMed
Cronin, M. A., Weingart, L. R., & Todorova, G. (2011). Dynamics in groups: Are we there yet? Academy of Management Annals, 5, 571612. doi:10.1080/19416520.2011.590297CrossRefGoogle Scholar
Dent, E., Brown, R., Dowsett, S., Tattersall, M., & Butow, P. (2005). The Cancode interaction analysis system in the oncological setting: Reliability and validity of video and audio tape coding. Patient Education and Counseling, 56, 3544. doi:10.1016/j.pec.2003.11.010CrossRefGoogle ScholarPubMed
Ducan, S., & Fiske, D. W. (1977). Face-to-face interaction: Research methods and theory. Hillsdale, NJ: Erlbaum.Google Scholar
Futoran, G. C., Kelly, J. R., & McGrath, J. E. (1989). TEMPO: A time-based system for analysis of group interaction process. Basic and Applied Social Psychology, 10, 211232. doi:10.1207/s15324834bosp1003_2CrossRefGoogle Scholar
Gersick, C. J. G. (1988). Time and transition in work teams: Toward a new model of group development. Academy of Management Journal, 31, 941. doi:10.2307/256496CrossRefGoogle Scholar
Gersick, C. J. G. (1989). Marking time: Predictable transitions in task groups. Academy of Management Journal, 32, 274309. doi:10.2307/256363CrossRefGoogle Scholar
Gersick, C. J. G. (1991). Revolutionary change theories: A multilevel exploration of the punctuated equilibrium paradigm. Academy of Management Review, 16, 1036. doi:10.2307/258605CrossRefGoogle Scholar
Goh, K. T., Goodman, P. S., & Weingart, L. R. (2013). Team innovation processes: An examination of activity cycles in creative project teams. Small Group Research, 44, 159194. doi:10.1177/1046496413483326CrossRefGoogle Scholar
Gouran, D. S. (1999). Communication in groups: The emergence and evolution of a field study. In Frey, L. R., Gouran, D. S., & Poole, M. S. (Eds.), The handbook of group communication theory and research (pp. 336). Thousand Oaks, CA: Sage.Google Scholar
Gouran, D. S., & Hirokawa, R. Y. (1996). Functional theory and communication in decision-making and problem-solving groups: An expanded view. In Hirokawa, R. Y. & Poole, M. S. (Eds.), Communication and group decision-making (2nd ed., pp. 5580). Thousand Oaks, CA: Sage.CrossRefGoogle Scholar
Haidet, K. K., Tate, J., Divirgilio-Thomas, D., Kolanowski, A., & Happ, M. B. (2009). Methods to improve reliability of video recorded behavioral data. Research in Nursing and Health, 32, 465474. doi:10.1002/nur.20334CrossRefGoogle ScholarPubMed
Herzmark, G. (1985). Reactions of patients to video recording of consultations in general practice. British Medical Journal, 291, 315318.CrossRefGoogle ScholarPubMed
Holland, J. H. (1998). Emergence from chaos to order. Oxford, UK: Oxford University Press.CrossRefGoogle Scholar
Horan, A. (2002). An effective workplace stress management intervention: Chicken soup for the soul at work employee groups. Work, 18, 313.Google ScholarPubMed
Jacobs, R. (1997). Checklist method of performance evaluation. In Peters, L. H., Greer, C., & Youngblood, S. A. (Eds.), The Blackwell encyclopedic dictionary of human resource management (pp. 4142). Oxford, UK: Blackwell Business.Google Scholar
Jarboe, S. (1999). Group communication and creativity processes. In Frey, L. R., Gouran, D. S., & Poole, M. S. (Eds.), The handbook of group communication theory and research (pp. 335368). Thousand Oaks, CA: Sage.Google Scholar
Jarzabkowski, P., & Seidl, D. (2008). The role of meetings in the social practice of strategy. Organization Studies, 29, 13911426. doi:10.1177/0170840608096388CrossRefGoogle Scholar
Kauffeld, S. (2006). Kompetenzen messen, bewerten, entwickeln [Measuring, evaluating, and developing competencies]. Stuttgart, Germany: Schäffer Poeschel.Google Scholar
Kauffeld, S., & Lehmann-Willenbrock, N. (2012). Meetings matter: Effects of team meetings on team and organizational success. Small Group Research, 43, 130158. doi:10.1177/1046496411429599CrossRefGoogle Scholar
Kauffeld, S., & Meyers, R. A. (2009). Complaint and solution-oriented circles: Interaction patterns in work group discussions. European Journal of Work and Organizational Psychology, 18, 267294. doi:10.1080/13594320701693209CrossRefGoogle Scholar
Kerr, N. L., & Tindale, R. S. (2004). Group performance and decision making. Annual Review of Psychology, 55, 623655. doi:10.1146/annurev.psych.55.090902.142009CrossRefGoogle ScholarPubMed
Keyton, J. (1999). Relational communication in groups. In Frey, L. R., Gouran, D. S., & Poole, M. S. (Eds.), The handbook of group communication theory and research (pp. 192222). Thousand Oaks, CA: Sage.Google Scholar
Keyton, J., & Beck, S. J. (2009). The influential role of relational messages in group interaction. Group Dynamics: Theory, Research, and Practice, 13, 1430. doi:10.1037/a0013495CrossRefGoogle Scholar
Kim, K., & Rudin, C. (2013). Machine learning for meeting analysis. Paper presented at the Twenty-Seventh AAAI Conference on Artificial Intelligence. Retrieved from http://www.aaai.org/ocs/index.php/WS/AAAIW13/paper/viewFile/7087/6693Google Scholar
Kozlowski, S. W. J., Chao, G. T., Grand, J. A., Braun, M. T., & Kuljanin, G. (2013). Advancing multilevel research design: Capturing the dynamics of emergence. Organizational Research Methods, 16, 581615. doi:10.1177/1094428113493119CrossRefGoogle Scholar
Kozlowski, S. W. J., & Ilgen, D. R. (2006). Enhancing the effectiveness of work groups and teams. Psychological Science in the Public Interest, 7, 77124. doi:10.1111/j.1529–1006.2006.00030.xCrossRefGoogle ScholarPubMed
Krippendorff, K. (2004). Content analysis: An introduction to its methodology (2nd ed.). Thousand Oak, CA: Sage.Google Scholar
Leach, D. J., Rogelberg, S. G., Warr, P. B., & Burnfield, J. L. (2009). Perceived meeting effectiveness: The role of design characteristics. Journal of Business Psychology, 24, 6576. doi:10.1007/s10869–009–9092–6CrossRefGoogle Scholar
Lehmann-Willenbrock, N., Allen, J. A., & Kauffeld, S. (2013). A sequential analysis of procedural communication in organizational meetings: How teams facilitate their meetings. Journal of Applied Communication Research, 41, 365388. doi:10.1080/00909882.2013.844847CrossRefGoogle Scholar
Lehmann-Willenbrock, N., Allen, J. A., & Meinecke, A. L. (2014). Observing culture: Differences in U.S.-American and German team meeting behaviors. Group Processes & Intergroup Relations, 17, 252271. doi:10.1177/1368430213497066CrossRefGoogle Scholar
Lehmann-Willenbrock, N., & Kauffeld, S. (2010). The downside of communication: Complaining circles in group discussions. In Schuman, S. (Ed.), The handbook for working with difficult groups: How they are difficult, why they are difficult, what you can do (pp. 3354). San Francisco, CA: Jossey-Bass/Wiley.Google Scholar
Lehmann-Willenbrock, N., Meyers, R. A., Kauffeld, S., Neininger, A., & Henschel, A. (2011). Verbal interaction sequences and group mood: Exploring the role of planning communication. Small Group Research, 42, 639668. doi:10.1177/1046496411398397CrossRefGoogle Scholar
Liker, J., & Franz, J. K. (2011). The Toyota way to continuous improvement: Linking strategy and operational excellence to achieve superior performance. Boston, MA: McGraw-Hill.Google Scholar
Liu, M. (2013). A phasic analysis of strategy sequences and their mediating effects on interaction goals and negotiation outcomes. Communication Research, 40, 337359. doi:10.1177/0093650211408595CrossRefGoogle Scholar
Magnusson, M. S. (2000). Discovering hidden time patterns in behavior: T-patterns and their detection. Behavior Research Methods, Instruments & Computers, 32, 93110.CrossRefGoogle ScholarPubMed
Mangold International, Ed. (2010). INTERACT quick start manual V2.4. Retrieved from http://www.mangold-international.comGoogle Scholar
Marks, M. A., Mathieu, J. E., & Zaccaro, S. J. (2001). A temporally based framework and taxonomy of team processes. Academy of Management Review, 26, 356376. doi:10.5465/AMR.2001.4845785CrossRefGoogle Scholar
McComas, K., Tuite, L. S., Waks, L., & Sherman, L. A. (2007). Predicting satisfaction and outcome acceptance with advisory committee meetings: The role of procedural justice. Journal of Applied Social Psychology, 37, 905927. doi:10.1111/j.1559–1816.2007.00192.xCrossRefGoogle Scholar
Meyers, R. A., & Brashers, D. E. (1999). Influence processes in group interaction. In Frey, L. R., Gouran, D. S., & Poole, M. S. (Eds.), The handbook of group communication theory and research (pp. 288312). Thousand Oaks, CA: Sage.Google Scholar
Moreland, R. L., Fetterman, J. D., Flagg, J. J., & Swanenburg, K. L. (2009). Behavioral assessment practices among social psychologists who study small groups. In Agnew, C. R., Carlston, D. E., Graziano, W. G., & Kelly, J. R. (Eds.), Then a miracle occurs: Focusing on behavior in social psychological theory and research (pp. 2856). New York, NY: Oxford University Press.CrossRefGoogle Scholar
Morgeson, F. P., & Hofmann, D. A. (1999). The structure and function of collective constructs: Implications for multilevel research and theory development. Academy of Management Review, 24, 249265. doi:10.5465/AMR.1999.1893CrossRefGoogle Scholar
Nicolai, J., Demmel, R., & Farsch, K. (2010). Effects of mode of presentation on ratings of empathic communication in medical interviews. Patient Education and Counseling, 80, 7679. doi:10.1016/j.pec.2009.10.014CrossRefGoogle ScholarPubMed
Noldus, L. P. J. J., Trienes, R. J. H., Hendriksen, A. H. M., Jansen, H., & Jansen, R. G. (2000). The Observer Video-Pro: New software for the collection, management, and presentation of time-structured data from videotapes and digital media files. Behavior Research Methods, Instruments, & Computers, 32, 197206. doi: 10.3758/BF03200802CrossRefGoogle ScholarPubMed
Olekalns, M., Brett, J. M., & Weingart, L. R. (2003). Phases, transitions, and interruptions: Modeling processes in multi-party negotiations. International Journal of Conflict Management, 14, 191211. doi:10.1108/eb022898CrossRefGoogle Scholar
Pavitt, C. (1993). What (little) we know about formal group discussion processes: A review of relevant research. Small Group Research, 24, 217235. doi:10.1177/1046496493242004CrossRefGoogle Scholar
Pavitt, C. (1999). Theorizing about the group communication-leadership relationship: Input-process-output and functional models. In Frey, L. R., Gouran, D. S., & Poole, M. S. (Eds.), The handbook of group communication theory and research (pp. 313334). Thousand Oaks, CA: Sage.Google Scholar
Penner, L. A., Orom, H., Albrecht, T. L., Franks, M. M., Foster, T. S., & Ruckdeschel, J. C. (2007). Camera-related behaviors during video recorded medical interactions. Journal of Nonverbal Behavior, 31, 99117. doi:10.1007/s10919–007–0024–8CrossRefGoogle Scholar
Pieterse, A. N., van Knippenberg, D., & van Ginkel, W. (2011). Diversity in goal orientation, team reflexivity, and team performance. Organizational Behavior and Human Decision Processes, 114, 153164. doi:10.1016/j.obhdp.2010.11.003CrossRefGoogle Scholar
Poole, M. S. (1999). Group communication theory. In Frey, L. R., Gouran, D. S., & Poole, M. S. (Eds.), The handbook of group communication theory and research (pp. 3770). Thousand Oaks, CA: Sage.Google Scholar
Porter, A., & Votta, L. (1998). Comparing detection methods for software requirements inspections: A replication using professional subjects. Empirical Software Engineering, 3, 355379. doi:10.1023/A:1009776104355CrossRefGoogle Scholar
Punj, G., & Stewart, D. W. (1983). Cluster analysis in marketing research: Review and suggestions for application. Journal of Marketing Research, 20, 134148. doi:10.2307/3151680CrossRefGoogle Scholar
Quera, V., Bakeman, R., & Gnisci, A. (2007). Observer agreement for event sequences: Methods and software for sequence alignment and reliability estimates. Behavior Research Methods, 39, 3949. doi:10.3758/BRM.41.1.137CrossRefGoogle ScholarPubMed
Roe, R. A., Waller, M. J., & Clegg, S. R. (Eds.) (2009). Time in organizational research. New York, NY: Routledge.Google Scholar
Rogelberg, S. G., Allen, J. A., Shanock, L., Scott, C., & Shuffler, M. (2010). Employee satisfaction with meetings: A contemporary facet of job satisfaction. Human Resource Management, 49, 149172. doi:10.1002/hrm.20339CrossRefGoogle Scholar
Rogelberg, S. G., Leach, D. J., Warr, P. B., & Burnfield, J. L. (2006). “Not another meeting!” Are meeting time demands related to employee well-being? Journal of Applied Psychology, 91, 8396. doi:10.1037/0021–9010.91.1.83CrossRefGoogle ScholarPubMed
Rogelberg, S. G., Scott, C. W., Agypt, B., Williams, J., Kello, J. E., McCausland, T., & Olien, J. L. (2014). Lateness to meetings: Examination of an unexplored phenomenon. European Journal of Work and Organizational Psychology, 23, 323341. doi:10.1080/1359432X.2012.745988CrossRefGoogle Scholar
Romesburg, C. (2004). Cluster analysis for researchers. Raleigh, NC: Lulu Press.Google Scholar
Sacket, G. P. (1979). The lag sequential analysis of contingency and cyclicity in behavioral interaction research. In Osofsky, J. D. (Ed.), Handbook of infant development (pp. 623649). New York, NY: Wiley.Google Scholar
Sadler, P., & Woody, E. (2003). Is who you are who you're talking to? Interpersonal style and complementarity in mixed-sex interactions. Journal of Personality and Social Psychology, 84, 8096. doi:10.1037/0022–3514.84.1.80CrossRefGoogle ScholarPubMed
Sauer, N. C., & Kauffeld, S. (2013). Meetings as networks: Applying social network analysis to team interaction. Communication Methods & Measures, 7, 2647. doi:10.1080/19312458.2012.760729CrossRefGoogle Scholar
Schermuly, C. C., & Scholl, W. (2012). The Discussion Coding System (DCS) – A new instrument for analyzing communication processes. Communication Methods and Measures, 6, 1240. doi:10.1080/19312458.2011.651346CrossRefGoogle Scholar
Schulte, E.-M., Lehmann-Willenbrock, N., & Kauffeld, S. (2013). Age, forgiveness, and meeting behavior: A multilevel study. Journal of Managerial Psychology, 28, 928949. doi:10.1108/JMP-06–2013–0193CrossRefGoogle Scholar
Schwartzman, B. (1989). The meeting. New York, NY: Plenum.CrossRefGoogle Scholar
Stachowski, A. A., Kaplan, S. A., & Waller, M. J. (2009). The benefits of flexible team interaction during crises. Journal of Applied Psychology, 94, 15361543. doi:10.1037/a0016903CrossRefGoogle ScholarPubMed
Tracy, K., & Dimock, A. (2004). Meetings: Discursive sites for building and fragmenting community. In Kabfleisch, P. J. (Ed.), Communication yearbook (Vol. 28, pp. 127165). Mahwah, NJ: Erlbaum.Google Scholar
Tschan, F. (2002). Ideal cycles of communication (or cognitions) in triads, dyads, and individuals. Small Group Research, 33, 615643. doi:10.1177/1046496402238618CrossRefGoogle Scholar
Van Lange, P. A. M., & Rusbult, C. E. (2012). Interdependence theory. In Van Lange, P. A. M., Kruglanski, A.W., & Higgins, E. T. (Eds.), Handbook of theories of social psychology (Vol. 2, pp. 251272). Thousand Oaks, CA: Sage.CrossRefGoogle Scholar
Waller, M. J., Zellmer-Bruhn, M. E., & Giambatista, R. C. (2002). Watching the clock: Group pacing behavior under dynamic deadlines. Academy of Management Journal, 45, 10461055. doi:10.2307/3069329CrossRefGoogle Scholar
Weingart, L. R. (2012). Studying dynamics within groups. In Neale, M. A. & Mannix, E. A. (Eds.), Looking back, moving forward: A review of group and team-based research (Vol. 15, pp. 125). Bingley, UK: Emerald.Google Scholar
Wildman, J. L., Shuffler, M. L., Lazzara, E. H., Fiore, S. M., Burke, C. S., Salas, E., & Garven, S. (2012). Trust development in Swift Starting Action Teams: A multilevel framework. Group & Organization Management, 37, 137170. doi:10.1177/1059601111434202.CrossRefGoogle Scholar
Wittenbaum, G. M., Hollingshead, A. B., Paulus, P. B., Hirokawa, R. Y., Ancona, D. G., Peterson, R. S., Jehn, K. A., & Yoon, K. (2004). The functional perspective as a lens for understanding groups. Small Group Research, 35, 1743. doi:10.1177/1046496403259459CrossRefGoogle Scholar
Wittenbaum, G. M., & Moreland, R. L. (2008). Small-group research in social psychology: Topics and trends over time. Social and Personality Psychology Compass, 2, 187203. doi:10.1111/j.1751–9004.2007.00065.xCrossRefGoogle Scholar
Wittenbaum, G. M., Vaughan, S. I., & Stasser, G. (1998). Coordination in task-performing groups. In Tindale, R. S., Heath, L., Edwards, J., Posavac, E. J., Bryant, F. B., Suarez-Balcazar, Y., Henderson-King, E., & Myers, J. (Eds.), Theory and research on small groups (pp. 177204). New York, NY: Plenum.Google Scholar
Zijlstra, F. R. H., Waller, M. J., & Phillips, S. I. (2012). Setting the tone: Early interaction patterns in swift-starting teams as a predictor of effectiveness. European Journal of Work and Organizational Psychology, 21, 749777. doi:10.1080/1359432X.2012.690399CrossRefGoogle Scholar

References

Ancona, D. G., & Caldwell, D. F. (1992). Bridging the boundary: External activity and performance in organizational teams. Administrative Science Quarterly, 37, 634665. doi:10.2307/2393475CrossRefGoogle Scholar
Argote, L., Turner, M. E., & Fichman, M. (1989). To centralize or not to centralize: The effects of uncertainty and threat on group structure and performance. Organizational Behavior and Human Decision Processes, 43, 5874. doi: 10.1016/0749–5978(89)90058–7CrossRefGoogle Scholar
Baldwin, T. T., Bedell, M. D., & Johnson, J. L. (1997). The social fabric of a team-based M.B.A. program: Network effects on student satisfaction and performance. Academy of Management Journal, 40, 13691397. doi:10.2307/257037CrossRefGoogle Scholar
Balkundi, P., & Harrison, D. A. (2006). Ties, leaders, and time in teams: Strong inference about network structure's effects on team viability and performance. Academy of Management Journal, 49, 4968. doi:10.5465/AMJ.2006.20785500CrossRefGoogle Scholar
Bavelas, A. (1950). Communication patterns in task-oriented groups. Journal of the Acoustical Society of America, 22, 725730. doi:10.1121/1.1906679CrossRefGoogle Scholar
Bezrukova, K., Jehn, K. A., Zanutto, E. L., & Thatcher, S. M. B. (2009). Do workgroup faultlines help or hurt? A moderated model of faultlines, team identification, and group performance. Organization Science, 20, 3550. doi:10.1287/orsc.1080.0379CrossRefGoogle Scholar
Bonito, J. A. (2002). The analysis of participation in small groups: Methodological and conceptual issues related to interdependence. Small Group Research, 33, 412438. doi:10.1177/104649640203300402CrossRefGoogle Scholar
Bonito, J. A., & Hollingshead, A. B. (1997). Participation in small groups. In Burleson, B. R. (Ed.), Communication yearbook 20 (pp. 227261). London, UK: Routledge.Google Scholar
Borgatti, S. P., Mehra, A., Brass, D. J., & Labianca, G. (2009). Network analysis in the social sciences. Science, 323, 892895. doi:10.1126/science.1165821CrossRefGoogle ScholarPubMed
Brass, D. J. (1985). Men's and women's networks: A study of interaction patterns and influence in an organization. Academy of Management Journal, 28, 327343. doi:10.2307/256204CrossRefGoogle Scholar
Brass, D. J. (2012). A social network perspective on organizational psychology. In Kozlowski, S. W. J. (Ed.), The Oxford handbook of organizational psychology (pp. 667695). New York, NY: Oxford University Press.CrossRefGoogle Scholar
Brass, D. J., & Burkhardt, M. E. (1992). Centrality and power in organizations. In Nohria, N. & Eccles, R. (Eds.), Networks and organizations: Theory and practice (pp. 191215). Boston, MA: Harvard Business School Press.Google Scholar
Brown, T. M., & Miller, C. E. (2000). Communication networks in task-performing groups: Effects of task complexity, time pressure, and interpersonal dominance. Small Group Research, 31, 131157. doi:10.1177/104649640003100201CrossRefGoogle Scholar
Burt, R. S. (1992). Structural holes: The social structure of competition. Cambridge, MA: Harvard University Press.CrossRefGoogle Scholar
Burt, R. S. (2004). Structural holes and good ideas. American Journal of Sociology, 110, 349399. doi: 10.1086/421787CrossRefGoogle Scholar
Burt, R. S. (2005). Brokerage and closure: An introduction to social capital. New York, NY: Oxford University Press.CrossRefGoogle Scholar
Burt, R. S., & Ronchi, D. (2007). Teaching executives to see social capital: Results from a field experiment. Social Science Research, 36, 11561183. doi:10.1016/j.ssresearch.2006.09.005CrossRefGoogle Scholar
Carton, A. M., & Cummings, J. N. (2013). The impact of subgroup type and subgroup configurational properties on work team performance. Journal of Applied Psychology, 98, 732758. doi:10.1037/a0033593CrossRefGoogle ScholarPubMed
Cohen, M. A., Rogelberg, S. G., Allen, J. A., & Luong, A. (2011). Meeting design characteristics and attendee perceptions of staff/team meeting quality. Group Dynamics: Theory, Research, and Practice, 15, 90104. doi:10.1037/a0021549CrossRefGoogle Scholar
Correll, S. J., & Ridgeway, C. (2003). Expectation states theory. In Delamater, J. (Ed.), The handbook of social psychology (pp. 2951). New York, NY: Kluwer Plenum.Google Scholar
Crawford, E. R., & LePine, J. A. (2013). A configural theory of team processes: Accounting for the structure of taskwork and teamwork. Academy of Management Review, 38, 3248. doi: 10.5465/amr.2011.0206CrossRefGoogle Scholar
Cummings, J. N., & Cross, R. (2003). Structural properties of work groups and their consequences for performance. Social Networks, 25, 197210. doi:10.1016/S0378–8733(02)00049–7CrossRefGoogle Scholar
Dabbs, J. M., & Ruback, R. B. (1987). Dimensions of group process: Amount and structure of vocal interaction. Advances in Experimental Psychology, 20, 123169. doi:10.1016/S0065–2601(08)60413-XCrossRefGoogle Scholar
Felps, W., Mitchell, T. R., & Byington, E. (2006). How, when, and why bad apples spoil the barrel: Negative group members and dysfunctional groups. Research in Organizational Behavior, 27, 175222. doi:10.1016/S0191–3085(06)27005–9CrossRefGoogle Scholar
Freeman, L. C. (1979). Centrality in social networks: Conceptual clarification. Social Networks, 1, 215239. doi:10.1016/0378–8733(78)90021–7Google Scholar
Granovetter, M. (1973). The strength of weak ties. American Journal of Sociology, 78, 13601380. doi:10.2307/2776392CrossRefGoogle Scholar
Granovetter, M. S. (1983). The strength of weak ties: A network theory revisited. Sociological Theory, 1, 201233. doi:10.2307/202051CrossRefGoogle Scholar
Haas, M. R. (2002). Acting on what others know: Distributed knowledge and team performance (Doctoral dissertation), Harvard University, Cambridge, MA.Google Scholar
Hansen, M. T. (1999). The search-transfer problem: The role of weak ties in sharing knowledge across organization subunits. Administrative Science Quarterly, 44, 82111. doi:10.2307/2667032CrossRefGoogle Scholar
Haunschild, P. R. (1993). Interorganizational imitation: The impact of interlocks on corporate acquisition activity. Administrative Science Quarterly, 38, 564592. doi: 10.2307/2393337CrossRefGoogle Scholar
Hoppe, B., & Reinelt, C. (2010). Social network analysis and the evaluation of leadership networks. Leadership Quarterly, 21, 600619. doi:10.1016/j.leaqua.2010.06.004CrossRefGoogle Scholar
Higgins, M. C., Chandler, D. E., & Kram, K. E. (2007). Developmental initiation and developmental networks. In Ragins, B. R. & Kram, K. E. (Eds.), The handbook of mentoring at work: Theory, research, and practice (pp. 349372). Thousand Oaks, CA: Sage.Google Scholar
Huang, S. D., & Cummings, J. N. (2011). When critical knowledge is most critical: Centralization in knowledge-intensive teams. Small Group Research, 42, 669699. doi:10.1177/1046496411410073CrossRefGoogle Scholar
Ibarra, H. (1992). Homophily and differential returns: Sex differences in network structure and access in an advertising firm. Administrative Science Quarterly, 37, 422447. doi:10.2307/2393451CrossRefGoogle Scholar
Katz, N., Lazer, D., Arrow, H., & Contractor, N. (2004). Network theory and small groups. Small Group Research, 35, 307332. doi:10.1177/1046496404264941CrossRefGoogle Scholar
Kalish, Y., & Robins, G. (2006). Psychological predispositions and network structure: The relationship between individual predispositions, structural holes and network closure. Social Networks, 28, 5684. doi:10.1016/j.socnet.2005.04.004CrossRefGoogle Scholar
Kauffeld, S., & Lehmann-Willenbrock, N. (2012). Meetings matter: Effects of team meetings on team and organizational success. Small Group Research, 43, 130158. doi:10.1177/1046496411429599CrossRefGoogle Scholar
Kauffeld, S., & Meyers, R. A. (2009). Complaint and solution-oriented circles: Interaction patterns in work group discussions. European Journal of Work and Organizational Psychology, 18, 267294. doi:10.1080/13594320701693209CrossRefGoogle Scholar
Kilduff, M., & Brass, D. J. (2010). Organizational social network research: Core ideas and key debates. Academy of Management Annals, 4, 317357. doi:10.1080/19416520.2010.494827CrossRefGoogle Scholar
Kirkman, B. L., & Rosen, B. (1999). Beyond self-management: Antecedents and consequences of team empowerment. Academy of Management Journal, 42, 5874. doi:10.2307/256874CrossRefGoogle Scholar
Klein, K. J., Lim, B.-C., Saltz, J. L., & Mayer, D. M. (2004). How do they get there? An examination of the antecedents of network centrality in team networks. Academy of Management Journal, 47, 925963. doi:10.2307/20159634CrossRefGoogle Scholar
Köhler, T., Cramton, C. D., & Hinds, P. J. (2012). The meeting genre across cultures: Insights from three German-American collaborations. Small Group Research, 43, 159185. doi:10.1177/1046496411429600CrossRefGoogle Scholar
Krivitsky, P. N. (2012). Exponential-family random graph models for valued networks. Electronic Journal of Statistics, 6, 11001128. doi:10.1214/12-EJS696.CrossRefGoogle ScholarPubMed
Labianca, G., & Brass, D. J. (2006). Exploring the social ledger: Negative relationships and negative asymmetry in social networks in organizations. Academy of Management Review, 31, 596614. doi:10.5465/AMR.2006.21318920CrossRefGoogle Scholar
Lau, D. C., & Murnighan, J. K. (1998). Demographic diversity and faultlines: The compositional dynamics of organizational groups. Academy of Management Review, 23, 325340. doi:10.5465/AMR.1998.533229CrossRefGoogle Scholar
Lau, D. C., & Murnighan, J. K. (2005). Interactions within groups and subgroups: The effects of demographic faultlines. Academy of Management Journal, 48, 645659. doi:10.5465/AMJ.2005.17843943CrossRefGoogle Scholar
Leach, D. J., Rogelberg, S. G., Warr, P. B., & Burnfield, J. L. (2009). Perceived meeting effectiveness: The role of design characteristics. Journal of Business and Psychology, 24, 6576. doi:10.1007/s10869–009–9092–6CrossRefGoogle Scholar
Leavitt, H. J. (1951). Some effects of certain communication patterns on group performance. Journal of Abnormal and Social Psychology, 46, 3850. doi:10.1037/h0057189CrossRefGoogle ScholarPubMed
Lehmann-Willenbrock, N., Allen, J. A., & Meinecke, A. L. (2014). Observing culture: Differences in U.S.-American and German team meeting behaviors. Group Processes & Intergroup Relations, 17, 252271. doi:10.1177/1368430213497066CrossRefGoogle Scholar
Lipman-Blumen, J., & Leavitt, H. J. (2001). Hot groups: Seeding them, feeding them, and using them to ignite your organization. Oxford, UK: Oxford University Press.Google Scholar
Mangold International. (Ed.). (2010). INTERACT quick start manual V2.4. Retrieved from www.mangold-international.com.Google Scholar
Markovsky, B., & Chaffee, M. (1995). Social identification and solidarity: A reformulation. Advances in Group Processes, 12, 249270.Google Scholar
Markovsky, B., & Lawler, E. J. (1994). A new theory of group solidarity. Advanced Group Process, 11, 113137.Google Scholar
Mehra, A., Smith, B. R., Dixon, A. L., & Robertson, B. (2006). Distributed leadership in teams: The network of leadership perceptions and team performance. Leadership Quarterly, 17, 232245. doi:10.1016/j.leaqua.2006.02.003CrossRefGoogle Scholar
Mizruchi, M. S. (1996). What do interlocks do? An analysis, critique, and assessment of research on interlocking directorates. Annual Review of sociology, 22, 271298. doi:10.1146/annurev.soc.22.1.271CrossRefGoogle Scholar
Mollemann, E. (2005). Diversity in demographic characteristics, abilities and personality traits: Do faultlines affect team functioning? Group Decision and Negotiation, 14, 173193. doi:10.1007/s10726–005–6490–7CrossRefGoogle Scholar
Moreno, J. L. (1934). Who shall survive? Washington, DC: Nervous and Mental Disease Publishing.Google Scholar
Moreno, J. L. (1951). Sociometry, experimental method and the science of society. Oxford, UK: Beacon House.Google Scholar
Oh, H., Chung, M.-H., & Labianca, G. (2004). Group social capital and group effectiveness: The role of informal socializing ties. Academy of Management Journal, 47, 860875. doi:10.2307/20159627CrossRefGoogle Scholar
Paletz, S. B. F., & Schunn, C. D. (2011). Assessing group-level participation in fluid teams: Testing a new metric. Behavioral Research, 43, 522536. doi:10.3758/s13428–011–0070–3CrossRefGoogle ScholarPubMed
Pentland, A. (2012). The new science of building great teams. Harvard Business Review, 90, 6069.Google Scholar
Reagans, R. E., & Zuckerman, E. W. (2001). Networks, diversity and productivity: The social capital of corporate R&D teams. Organization Science,12, 502518. doi:10.1287/orsc.12.4.502.10637CrossRefGoogle Scholar
Reagans, R. E., Zuckerman, E. W., & McEvily, B. (2004). How to make the team: Social networks vs. demography as criteria for designing effective teams. Administrative Science Quarterly, 49, 101133. doi: 10.2307/4131457CrossRefGoogle Scholar
Rogelberg, S. G., Leach, D. J., Warr, P. B., & Burnfield, J. L. (2006). “Not another meeting!” Are meeting time demands related to employee well-being? Journal of Applied Psychology, 91, 8396. doi:10.1037/0021–9010.91.1.83CrossRefGoogle ScholarPubMed
Sauer, N. C., & Kauffeld, S. (2013). Meetings as networks: Applying social network analysis to team interaction. Communication Methods and Measures, 7, 2647. doi:10.1080/19312458.2012.760729CrossRefGoogle Scholar
Sauer, N. C., & Kauffeld, S. (in press). The ties of meeting leaders. Journal of Business and Psychology.Google Scholar
Scott, J. (2000). Social network analysis: A handbook. London, UK: Sage.Google Scholar
Shaw, M. E. (1964). Communication networks. In Berkowitz, L. (Ed.), Advances in experimental social psychology (pp. 111147). New York, NY: Academic Press.CrossRefGoogle Scholar
Shaw, M. E. (1971). Group dynamics: The psychology of small group behavior. New York, NY: McGraw-Hill.Google Scholar
Snijders, T. A. B. (2013). Network dynamics. In Wittek, R., Snijders, T. A. B., & Nee, V. (Eds.), The handbook of rational choice social research (pp. 252279). Stanford, CA: Stanford University Press.Google Scholar
Snijders, T. A. B., & Steglich, C. E. G. (in press). Representing micro-macro linkages by actor-based dynamic network models. Sociological Methods & Research. doi:10.1177/0049124113494573CrossRefGoogle Scholar
Sparrowe, R. T., Liden, R. C., Wayne, S. J., & Kraimer, M. L. (2001). Social networks and the performance of individuals and groups. Academy of Management Journal, 44, 316325. doi:10.2307/3069458CrossRefGoogle Scholar
Stohl, C., & Putnam, L. (2003). Communication in context: Implications for the study of bona fide groups. In Frey, L. R. (Ed.), Group communication in context: Studies of natural groups (2nd ed., pp. 285292). Hillsdale, NJ: Erlbaum.Google Scholar
Thatcher, S. M. B., & Patel, P. C. (2011). Demographic faultlines: A meta-analysis of the literature. Journal of Applied Psychology, 96, 1119–39. doi:10.1037/a0024167CrossRefGoogle ScholarPubMed
Wasserman, S., & Faust, K. (1994). Social network analysis: Methods and applications. New York, NY: Cambridge University Press.CrossRefGoogle Scholar
Wellman, B. (1988). Structural analysis: From method and metaphor to theory and substance. In Wellman, B., & Berkowitz, S. D. (Eds.), Social structures: A network approach (pp. 1961). Cambridge, UK: Cambridge University Press.Google Scholar

References

Allen, J. A., & Rogelberg, S. G. (2013). Manager-led group meetings: A context for promoting employee engagement. Group & Organization Management, 38, 543569. doi: 10.1177/1059601113503040CrossRefGoogle Scholar
Antonakis, J., Avolio, B. J., & Sivasubramaniam, N. (2003). Context and leadership: An examination of the nine-factor full-range leadership theory using the Multifactor Leadership Questionnaire. Leadership Quarterly, 14, 261295. doi: 10.1016/S1048–9843(03)00030–4CrossRefGoogle Scholar
Atwater, L., Wang, M., Smither, J. W., & Fleenor, J. W. (2009). Are cultural characteristics associated with the relationship between self and others' ratings of leadership? Journal of Applied Psychology, 94, 876886. doi: 10.1037/a0014561CrossRefGoogle ScholarPubMed
Avolio, B. J., & Bass, B. M. (2004). Multifactor leadership questionnaire manual and sampler set (3rd ed.). Redwood City, CA: Mind Garden.Google Scholar
Avolio, B. J., Bass, B. M., & Jung, D. I. (1999). Re-examining the components of transformational and transactional leadership using the Multifactor Leadership Questionnaire. Journal of Occupational and Organizational Psychology, 72, 441462. doi: 10.1348/096317999166789CrossRefGoogle Scholar
Baran, B. E., Rhoades Shanock, L. R., Rogelberg, S. G., & Scott, C. W. (2012). Leading group meetings: Supervisors' actions, employee behaviors, and upward perceptions. Small Group Research, 43, 330355. doi: 10.1177/1046496411418252CrossRefGoogle Scholar
Bass, B. M. (1985). Leadership and performance beyond expectations. New York, NY: Free Press.Google Scholar
Bass, B. M. (1998). Transformational leadership: Industrial, military, and educational impact. Mahwah, NJ: Erlbaum.Google Scholar
Bass, B. M., & Avolio, B. J. (1994). Improving organizational effectiveness through transformational leadership. Thousand Oaks, CA: Sage.Google Scholar
Bass, B. M., & Avolio, B. J. (1995). MLQ Multifactor leadership questionnaire sampler set: Technical report, leader form, rater form, and scoring key for MLQ Form 5x-short. Redwood City, CA: Mind Garden.Google Scholar
Bass, B. M., Avolio, B. J., Jung, D. I., & Berson, Y. (2003). Predicting unit performance by assessing transformational and transactional leadership. Journal of Applied Psychology, 88, 207218. doi: 10.1037/0021–9010.88.2.207CrossRefGoogle ScholarPubMed
Bass, B., & Bass, R. (2008). The Bass handbook of leadership: Theory, research, and managerial applications (4th ed.). New York, NY: Free Press.Google Scholar
Baumeister, R. F., Bratslavsky, E., Finkenauer, C., & Vohs, K. D. (2001). Bad is stronger than good. Review of General Psychology, 5, 323370. doi: 10.1037/1089–2680.5.4.323CrossRefGoogle Scholar
Bentler, P. M. (1990). Comparative fit indexes in structural models. Psychological Bulletin, 107, 238246. doi: 10.1037/0033–2909.107.2.238CrossRefGoogle ScholarPubMed
Bledow, R., & Frese, M. (2009). A situational judgment test of personal initiative and its relationship to performance. Personnel Psychology, 62, 229258. doi: 10.1111/j.1744–6570.2009.01137.xCrossRefGoogle Scholar
Bono, J. E., Hooper, A. C., & Yoon, D. J. (2012). Impact of rater personality on transformational and transactional leadership ratings. Leadership Quarterly, 23, 132145. doi: 10.1016/j.leaqua.2011.11.011CrossRefGoogle Scholar
Bono, J. E., & Judge, T. A. (2004). Personality and transformational and transactional leadership: A meta-analysis. Journal of Applied Psychology, 89, 901910. doi: 10.1037/0021–9010.89.5.901CrossRefGoogle ScholarPubMed
Brand, M. (1976). Watch what you're doing: Learning to cope with behavior problems through video simulation. Music Educators Journal, 63, 5053. doi: 10.2307/3395097CrossRefGoogle Scholar
Brown, D. J., & Keeping, L.M. (2005). Elaborating the construct of transformational leadership: The role of affect. Leadership Quarterly, 16, 245272. doi: 10.1016/j.leaqua.2005.01.003CrossRefGoogle Scholar
Browne, M. W., & Cudeck, R. (1993). Alternative ways of assessing model fit. In Bollen, K. A. & Long, J. S. (Eds.), Testing structural equation models (pp. 136162). Newbury Park, CA: Sage.Google Scholar
Clark, H. (1996). Using language. Cambridge, UK: Cambridge University Press.CrossRefGoogle Scholar
Cohen, J., Cohen, P., West, S. G., & Aiken, L. S. (2002). Applied multiple regression/correlation analysis for the behavioral sciences (3rd ed.). Mahwah, NJ: Erlbaum.Google Scholar
Cox, D. (1987). Motives for private income transfers. Journal of Political Economy, 95, 508546. doi: 10.1086/261470CrossRefGoogle Scholar
Czarniawska-Joerges, B. (2007). Shadowing and other techniques for doing fieldwork in modern societies. Copenhagen, Denmark: Copenhagen Business School Press.Google Scholar
De Hoogh, A. H. B., & Den Hartog, D. N. (2008). Ethical and despotic leadership, relationships with leader's social responsibility, top management team effectiveness and subordinates' optimism: A multi-method study. Leadership Quarterly, 19, 297311. doi: 10.1016/j.leaqua.2008.03.002CrossRefGoogle Scholar
Den Hartog, D. N., House, R. J., Hanges, P. J., Ruiz-Quintanilla, S. A., & Dorfman, P. W. (1999). Culture specific and cross-culturally generalizable implicit leadership theories: Are attributes of charismatic/transformational leadership universally endorsed? Leadership Quarterly, 10, 219256. doi: 10.1016/S1048–9843(99)00018–1CrossRefGoogle Scholar
Einarsen, S., Aasland, M. S., & Skogstad, A. (2007). Destructive leadership behavior: A definition and conceptual model. Leadership Quarterly, 18, 207216. doi: 10.1016/j.leaqua.2007.03.002CrossRefGoogle Scholar
Epitropaki, O., & Martin, R. (2004). Implicit leadership theories in applied settings: Factor structure, generalizability, and stability over time. Journal of Applied Psychology, 89, 293310. doi: 10.1037/0021–9010.89.2.293CrossRefGoogle ScholarPubMed
Facteau, C. L., Facteau, J. D., Schoel, L. C., Russell, J. E. A., & Poteet, M. L. (1998). Reactions of leaders to 360-degree feedback from subordinates and peers. Leadership Quarterly, 9, 427448. doi: 10.1016/S1048–9843(98)90010–8CrossRefGoogle Scholar
Fleiss, J. L. (1971). Measuring nominal scale agreement among many raters. Psychological Bulletin, 76, 378382. doi: 10.1037/h0031619CrossRefGoogle Scholar
Foster, S. L., & Cone, J. D. (1980). Current issues in direct observation. Behavioral Assessment, 2, 313338.Google Scholar
Foti, R. J., & Luch, C. H. (1992). The influence of individual differences on the perception and categorization of leaders. Leadership Quarterly, 3, 5566. doi: 10.1016/1048–9843(92)90006–2CrossRefGoogle Scholar
Hater, J. J., & Bass, B. M. (1988). Superiors' evaluations and subordinates' perceptions of transformational and transactional leadership. Journal of Applied Psychology, 73, 695702. doi: 10.1037/0021–9010.73.4.695CrossRefGoogle Scholar
Higgins, E. T. (1987). Self-discrepancy: A theory relating self and affect. Psychological Review, 94, 319340. doi: 10.1037/0033–295X.94.3.319CrossRefGoogle ScholarPubMed
Hinkin, T. R., & Schriesheim, C. A. (2008). An examination of “nonleadership”: From laissez-faire leadership to leader reward omission and punishment omission. Journal of Applied Psychology, 93, 12341248. doi: 10.1037/a0012875CrossRefGoogle ScholarPubMed
Hollander, E. P., & Julian, J. W. (1969). Contemporary trends in the analysis of leadership processes. Psychological Bulletin, 71, 387397. doi: 10.1037/h0027347CrossRefGoogle ScholarPubMed
Hoogeboom, A. M. G. M., Wilderom, C. P. M., Nijhuis, J. H. E., & Van Den Berg, P. T. (2011, August). Leader values, style and behavior during meetings: Triangulated evidence of effective leadership. Paper Presented at the OB division of the Academy of Management Meetings, San Antonio, TX.Google Scholar
Galanes, G. J. (2003). In their own words: An exploratory study of bona fide group leaders. Small Group Research, 34, 741770. doi: 10.1177/1046496403257649CrossRefGoogle Scholar
Ilgen, D. R., Fisher, C. D., & Taylor, M. S. (1979). Consequences of individual feedback on behavior in organizations. Journal of Applied Psychology, 64, 349371. doi: 10.1037/0021–9010.64.4.349CrossRefGoogle Scholar
Judge, T. A., & Piccolo, R. F. (2004). Transformational and transactional leadership: A meta-analytic test of their relative validity. Journal of Applied Psychology, 89, 755768. doi: 10.1037/0021–9010.89.5.755CrossRefGoogle ScholarPubMed
Judge, T. A., Piccolo, R. F., & Ilies, R. (2004). The forgotten ones? The validity of consideration and initiating structure in leadership research. Journal of Applied Psychology, 89, 3651. doi: 10.1037/0021–9010.89.1.36CrossRefGoogle ScholarPubMed
Kaplan, S., Cortina, J., Ruark, G., LaPort, K., & Nicolaides, V. (2014). The role of organizational leaders in employee emotion management: A theoretical model. Leadership Quarterly, 25, 563580. doi: 10.1016/j.leaqua.2013.11.015CrossRefGoogle Scholar
Kazdin, A. E. (1979). Fictions, factions, and functions of behavior therapy. Behavior Therapy, 10, 629654. doi: 10.1016/S0005–7894(79)80066–0CrossRefGoogle Scholar
Kriesberg, M. (1950). Executives evaluate administrative conferences. Advanced Management, 15, 1517.Google Scholar
Landy, F. J., & Farr, J. L. (1987). Performance rating. Psychological Bulletin, 87, 72107. doi: 10.1037/0033–2909.87.1.72CrossRefGoogle Scholar
Lord, R. G. (1977). Functional leadership behavior: Measurement and relation to social power and leadership perceptions. Administrative Science Quarterly, 22, 114133. doi: 10.2307/2391749CrossRefGoogle Scholar
Lord, R. G., Foti, R. J., & De Vader, C. L. (1984). A test of leadership categorization theory: Internal structure, information processing, and leadership perceptions. Organizational Behavior and Human Performance, 34, 343378. doi: 10.1016/0030–5073(84)90043–6CrossRefGoogle Scholar
Lord, R. G., Foti, R. J., & Phillips, J. S. (1982). A theory of leadership categorization. In Hunt, J. G., Sekaran, U., & Schriesheim, C. (Eds.). Leadership: Beyond establishment views (pp. 104121). Carbondale, IL: Southern Illinois University Press.Google Scholar
Lowe, K. B., Kroeck, K. G., & Sivasubramaniam, N. (1996). Effectiveness correlates of transformational and transactional leadership: A meta-analytic review of the MLQ literature. Leadership Quarterly, 7, 385425. doi: 10.1016/S1048–9843(96)90027–2CrossRefGoogle Scholar
Luff, P., & Heath, C. (2012). Some “technical challenges” of video analysis: Social actions, objects, material realities and the problems of perspective. Qualitative Research, 12, 255279. doi: 10.1177/1468794112436655CrossRefGoogle Scholar
Luong, A., & Rogelberg, S. G. (2005). Meetings and more meetings: The relationship between meeting load and the daily well-being of employees. Group Dynamics: Theory, Research and Practice, 9, 5867. doi: 10.1037/1089–2699.9.1.58CrossRefGoogle Scholar
Luthans, F., & Peterson, S. J. (2003). 360-degree feedback with systematic coaching: Empirical analysis suggests a winning combination. Human Resource Management, 42, 243256. doi: 10.1002/hrm.10083CrossRefGoogle Scholar
Mann, H. B., & Whitney, D. R. (1947). On a test of whether one of two random variables is stochastically larger than the other. Annals of Mathematical Statistics, 18, 5060. doi: http://dx.doi.org/10.1214/aoms/1177730491CrossRefGoogle Scholar
Martin, S. L., Liao, H., & Campbell, E. M. (2013). Directive versus empowering leadership: A field experiment comparing impacts on task proficiency and proactivity. Academy of Management Journal, 56, 13721395. doi: 10.5465/amj.2011.0113CrossRefGoogle Scholar
Maurer, T. J., & Lord, R. G. (1991). An exploration of cognitive demands in group interaction as a moderator of information processing variables in perceptions of leadership. Journal of Applied Social Psychology, 21, 821839. doi: 10.1111/j.1559–1816.1991.tb00445.xCrossRefGoogle Scholar
Miller, L. (1994). Japanese and American meetings and what goes on before them: A case study of co-worker misunderstanding. International Pragmatics Association, 4, 221238.Google Scholar
Murphy, K. R., & DeShon, R. (2000). Interrater correlations do not estimate the reliability of job performance ratings. Personnel Psychology, 53, 873900. doi: 10.1111/j.1744–6570.2000.tb02421.xCrossRefGoogle Scholar
Naidoo, L. J., Kohari, N. E., Lord, R. G., & DuBois, D. A. (2010). “Seeing” is retrieving: Recovering emotional content in leadership ratings through visualization. Leadership Quarterly, 21, 886900. doi: 10.1016/j.leaqua.2010.07.014CrossRefGoogle Scholar
Nixon, C. T., & Littlepage, G. E. (1992). Impact of meeting procedures on meeting effectiveness. Journal of Business and Psychology, 6, 361369. doi: 10.1007/BF01126771CrossRefGoogle Scholar
Noldus, L. P. J. J., Trienes, R. J. H., Hendriksen, A. H. M., Jansen, H., & Jansen, R. G. (2000). The Observer Video-Pro: New software for the collection, management, and presentation of time-structured data from videotapes and digital media files. Behavior Research Methods, Instruments, & Computers, 32, 197206. doi: 10.3758/BF03200802CrossRefGoogle ScholarPubMed
Nye, J. L., & Forsyth, D. R. (1991). The effects of prototype-based biases on leadership appraisals: A test of leadership categorization theory. Small Group Research, 22, 360379. doi: 10.1177/1046496491223005CrossRefGoogle Scholar
Offermann, L. R., Kennedy, J. K. Jr., & Wirtz, P. W. (1994). Implicit leadership theories: Content, structure, and generalizability. Leadership Quarterly, 5, 4358. doi: 10.1016/1048–9843(94)90005–1CrossRefGoogle Scholar
Pearce, C. L., & Conger, J. A. (Eds.), (2003). Shared leadership: Reframing the hows and whys leadership. Thousand Oaks, CA: Sage.CrossRefGoogle Scholar
Peus, C., Braun, S., & Frey, D. (2013). Situation-based measurement of the full range of leadership model: Development and validation of a situational judgement test. Leadership Quarterly, 24, 777795. doi: 10.1016/j.leaqua.2013.07.006CrossRefGoogle Scholar
Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879903. doi: 10.1037/0021–9010.88.5.879CrossRefGoogle ScholarPubMed
Rackham, N., & Morgan, T. (1977). Behavior analysis in training. Maidenhead, UK: McGraw-Hill.Google Scholar
Reid, J. B. (1982). Observer training in naturalistic research. In Hartmann, D. P. (Ed.), Using observers to study behavior. San Francisco, CA: Jossey-Bass.Google Scholar
Rienks, R. (2007). Meetings in smart environments: Implications of progressing technologies (Doctoral dissertation). University of Twente, the Netherlands.Google Scholar
Rogelberg, S. G. (2006). Meetings at work. In Rogelberg, S. G. (Ed.), Encyclopaedia of industrial and organizational psychology (pp. 474475). Thousand Oaks, CA: Sage.Google Scholar
Rogelberg, S. G., Allen, J. A., Shanock, L., Scott, C. W., & Shuffler, M. (2010). Employee satisfaction with their meetings: A unique predictor of job satisfaction. Human Resource Management, 49, 149172. doi: 10.1002/hrm.20339CrossRefGoogle Scholar
Rogelberg, S. G., Leach, D. J., Warr, P. B., & Burnfield, J. L. (2006). “Not another meeting!” Are meeting demands related to employee well-being? Journal of Applied Psychology, 91, 8696. doi: 10.1037/0021–9010.91.1.83CrossRefGoogle ScholarPubMed
Rogelberg, S. G., Scott, C. S., & Kello, J. (2007). The science and fiction of meetings. MIT Sloan Management Review, 48, 1821.Google Scholar
Rogelberg, S. G., Shanock, L. R., & Scott, C. W. (2012). Wasted time and money in meetings: Increasing return on investment. Small Group Research, 43, 236245. doi: 10.1177/1046496411429170CrossRefGoogle Scholar
Romano, N. C., & Nunamaker, J. F. (2001, January). Meeting analysis: Findings from research and practice. Paper presented at the 34th Annual Hawaii International Conference on System Sciences, Maui. doi: 10.1109/HICSS.2001.926253CrossRefGoogle Scholar
Rooney, J. A., & Gottlieb, B. H. (2007). Development and initial validation of a measure of supportive and unsupportive managerial behaviors. Journal of Vocational Behavior, 71, 186203. doi: 10.1016/j.jvb.2007.03.006CrossRefGoogle Scholar
Schriesheim, C. A., Kinicki, A. J., & Schriesheim, J. F. (1979). The effect of leniency on leader behavior descriptions. Organizational Behavior and Human Performance, 23, 129. doi: 10.1016/0030–5073(79)90042–4CrossRefGoogle Scholar
Schwartzman, H. B. (1989). The meeting: Foreground/background. In Schwartzman, H. B. (Ed.), The meeting: Gatherings in organizations and communities (pp. 309314). New York, NY: Plenum.CrossRefGoogle Scholar
Schyns, B. & Schilling, J. (2013). How bad are the effects of bad leaders? A meta-analysis of destructive leadership and its outcomes. Leadership Quarterly, 24, 138158. doi: 10.1016/j.leaqua.2012.09.001CrossRefGoogle Scholar
Shaw, J. B. (1990). A cognitive categorization model for the study of intercultural management. Academy of Management Review, 15, 626645. doi: 10.5465/AMR.1990.4310830CrossRefGoogle Scholar
Shondrick, S. J., Dinh, J. E., & Lord, R. G. (2010). Developments in implicit leadership theory and cognitive science: Applications to improving measurement and understanding alternatives to hierarchical leadership. Leadership Quarterly, 21, 959978. doi: 10.1016/j.leaqua.2010.10.004CrossRefGoogle Scholar
Shrondrick, S. J. & Lord, R. G. (2010). Implicit leadership and follower theories: Dynamic structures for leadership perceptions, memory, and leader-follower processes. In Hodgkinson, G. P. & Ford, J. K. (Eds.), International review of industrial and organizational psychology (Vol. 25, pp. 134). Chichester, UK: Wiley.Google Scholar
Smith, R. L., McPhail, C., & Pickens, R. G. (1975). Reactivity to systematic observation with film: A field experiment. Sociometry, 38, 536550. doi: 10.2307/2786366CrossRefGoogle Scholar
Srivastava, A., Bartol, K. M., & Locke, E. A. (2006). Empowering leadership in management teams: Effects on knowledge sharing, efficacy, and performance. Academy of Management Journal, 49, 12391251. doi: 10.5465/AMJ.2006.23478718CrossRefGoogle Scholar
Srull, T. K., & Wyer, R. S. (1989). Person memory and judgment. Psychological Review, 96, 5883. doi: 10.1037/0033–295X.96.1.58CrossRefGoogle ScholarPubMed
Stentz, J. E., Plano Clark, V. L., & Matkin, G. S. (2012). Applying mixed methods to leadership research: A review of current practices. Leadership Quarterly, 23, 11731183. doi: 10.1016/j.leaqua.2012.10.001CrossRefGoogle Scholar
Sy, T. (2010). What do you think of followers? Examining the content, structure, and consequences of implicit followership theories. Organizational Behavior and Human Decision Processes, 113, 7384. doi: 10.1016/j.obhdp.2010.06.001CrossRefGoogle Scholar
Tepper, B. J., Duffy, M. K., Henle, C. A., & Lambert, L. S. (2006). Procedural injustice, victim precipitation, and abusive supervision. Personnel Psychology, 59, 101123. doi: 10.1111/j.1744–6570.2006.00725.xCrossRefGoogle Scholar
Van Der Weide, J. G. (2007). An explorative video-study of the behaviors of effective middle managers (Doctoral dissertation). University of Tilburg, the Netherlands.Google Scholar
Wherry, R. J., & Bartlett, C. J. (1982). The control of bias in ratings: A theory of rating. Personnel Psychology, 35, 521551. doi: 10.1111/j.1744–6570.1982.tb02208.xCrossRefGoogle Scholar
Yukl, G. (1999). An evaluative essay on current conceptions of effective leadership. European Journal of Work and Organizational Psychology, 8, 3348. doi: 10.1080/135943299398429CrossRefGoogle Scholar
Yukl, G., Gordon, A., & Taber, T. (2002). A hierarchical taxonomy of leadership behavior: Integrating a half century of behavior research. Journal of Leadership & Organizational Studies, 9, 1532. doi: 10.1177/107179190200900102CrossRefGoogle Scholar
Yukl, G., Wall, S., & Lepsinger, R. (1990). Preliminary report on validation of the managerial practices survey. In Clark, K. E., & Clark, M. B. (Eds.), Measures of leadership (pp. 223238). West Orange, NJ: Leadership Library of America.Google Scholar
Zimmerman, P. H., Bolhuis, J. E., Willemsen, A., Meyer, E. S., & Noldus, L. P. J. J. (2009). The Observer XT: A tool for the integration and synchronization of multimodal signals. Behavior Research Methods, 41, 731735. doi: 10.3758/BRM.41.3.731CrossRefGoogle ScholarPubMed

References

Amrhein, P. C., Miller, W. R., Yahne, C. E., Palmer, M., & Fulcher, L. (2003). Client commitment language during motivational interviewing predicts drug use outcomes. Journal of Consulting and Clinical Psychology, 71, 862878. doi:10.1037/0022–006X.71.5.862CrossRefGoogle ScholarPubMed
Bakeman, R., & Quera, V. (2011). Sequential analysis and observational methods for the behavioral sciences. Cambridge, UK: Cambridge University Press.CrossRefGoogle Scholar
Bales, R. F. (1950). Interaction process analysis: A method for the study of small groups. Chicago, IL: University of Chicago Press.Google Scholar
Barnett, E., Spruijt-Metz, D., Moyers, T. B., Smith, C., Rohrbach, L. A., Sun, P., & Sussman, S. (2014). Bidirectional relationships between client and counselor speech: The importance of reframing. Psychology of Addictive Behaviors, 28(4), 12121219. doi:10.1037/a0036227CrossRefGoogle ScholarPubMed
Baumeister, R. F., Vohs, K. D., & Funder, D. C. (2007). Psychology as the science of self-reports and finger movements: Whatever happened to actual behavior? Perspectives on Psychological Science, 2, 396403. doi:10.1111/j.1745–6916.2007.00051.xCrossRefGoogle ScholarPubMed
Bertholet, N., Faouzi, M., Gmel, G., Gaume, J., & Daeppen, J.-B. (2010). Change talk sequence during brief motivational intervention, towards or away from drinking. Addiction, 105, 21062112. doi:10.1111/j.1360–0443.2010.03081.xCrossRefGoogle ScholarPubMed
Boden, D. (1994). The business of talk: Organizations in action. London, UK: Polity Press.Google Scholar
Burnes, B. (2004). Kurt Lewin and complexity theories: Back to the future? Journal of Change Management, 4, 309325. doi:10.1080/1469701042000303811CrossRefGoogle Scholar
Clark, M. H., & Shadish, W. R. (2008). Solomon four-group design. In Lavrakas, P. J. (Ed.), Encyclopedia of survey research methods (pp. 829830). Thousand Oaks, CA: Sage.Google Scholar
Clifton, J. (2006). A conversation analytical approach to business communication: The case of leadership. Journal of Business Communication, 43, 202219. doi:10.1177/0021943606288190CrossRefGoogle Scholar
Clifton, J. (2009). Beyond taxonomies of influence: “Doing” influence and making decisions in management team meetings. Journal of Business Communication, 46, 5779. doi:10.1177/0021943608325749CrossRefGoogle Scholar
Ford, J. D., & Ford, L. W. (1995). The role of conversations in producing intentional change in organizations. Academy of Management Review, 20, 541. doi:10.2307/258787CrossRefGoogle Scholar
Ford, J. D., Ford, L. W., & D'Amelio, A. (2008). Resistance to change: The rest of the story. Academy of Management Review, 33, 362377. doi:10.5465/AMR.2008.31193235CrossRefGoogle Scholar
Gautam, K. (2005). Transforming hospital board meetings: Guidelines for comprehensive change. Hospital Topics, 83, 2532. doi:10.3200/HTPS.83.3.25–32CrossRefGoogle ScholarPubMed
Gordon, T. (1977). LET: Leader effectiveness training. New York, NY: Wyden.Google Scholar
Hackman, J. R., & Morris, C. G. (1975). Group tasks, group interaction process, and group performance effectiveness: A review and proposed integration. In Berkowitz, L. (Ed.), Advances in experimental social psychology (Vol. 8, pp. 1–55). New York: Academic Press.Google Scholar
Hill, A. D., White, M. A., & Wallace, J. C. (2014). Unobtrusive measurement of psychological constructs in organizational research. Organizational Psychology Review, 4(2), 148174.CrossRefGoogle Scholar
Hodgins, D. C., Ching, L. E., & McEwen, J. (2009). Strength of commitment language in motivational interviewing and gambling outcomes. Psychology of Addictive Behaviors, 23, 122130. doi:10.1037/a0013010CrossRefGoogle ScholarPubMed
Holt, D. T., Armenakis, A. A., Harris, S. G., & Feild, H. S. (2007). Toward a comprehensive definition of readiness for change: A review of research and instrumentation. In Pasmore, W. A. & Woodman, R. W. (Eds.), Research in organizational change and development (Vol. 16, pp. 289336). Greenwich, CT: JAI.Google Scholar
Huisman, M. (2001). Decision-making in meetings as talk-in-interaction. International Studies of Management and Organization, 31, 6990.CrossRefGoogle Scholar
Janis, I. L., & Mann, L. (1977). Decision making: A psychological analysis of conflict, choice, and commitment. New York, NY: Free Press.Google Scholar
Jarzabkowski, P., & Seidl, D. (2006). The importance of meetings: How the structure of meetings affect strategic change in oranisations. London, UK: Advanced Institute of Management Research.Google Scholar
Jarzabkowski, P., & Seidl, D. (2008). The role of meetings in the social practice of strategy. Organization Studies, 29, 13911426. doi:10.1177/0170840608096388CrossRefGoogle Scholar
Kanter, R. M., Stein, B. A., & Jick, T. D. (1992). The challenge of organizational change: How companies experience it and leaders guide it. New York, NY: Free Press.Google Scholar
Kantor, D., & Lehr, W. (1975). Inside the family. San Francisco, CA: Jossey-Bass.Google Scholar
Kauffeld, S. (2006a). Kompetenzen messen, bewerten, entwickeln. Ein prozessanalytischer Ansatz für Gruppen. [Measuring, evaluating, and developing competencies – a process analytical approach for groups] Stuttgart, Germany: Schäffer-Poeschel.Google Scholar
Kauffeld, S. (2006b). Self-directed work groups and team competence. Journal of Occupational and Organizational Psychology, 79, 121. doi:10.1348/096317905×53237CrossRefGoogle Scholar
Kauffeld, S., & Lehmann-Willenbrock, N. (2012). Meetings matter: Effects of team meetings on team and organizational success. Small Group Research, 43, 130158. doi:10.1177/1046496411429599CrossRefGoogle Scholar
Kauffeld, S. & Meyers, R. (2009). Complaint and solution-oriented circles: Interaction patterns in work group discussions. European Journal of Work and Organizational Psychology, 18, 267294. doi:10.1080/13594320701693209CrossRefGoogle Scholar
Kauffeld, S., & Montasem, K. (2009). Ein Kompetenzmodell als Basis. Professionelle Video-Analyse im Coaching [A competence model as a basis. Professional video analysis in coachings]. Coaching-Magazin, 4, 4449.Google Scholar
Kauffeld, S., Tiscar-Lorenzo, G., Montasem, K., & Lehmann-Willenbrock, N. (2009). act4teams®: Die nächste Generation der Teamentwicklung. [act4teams: The next generation of team development] In Kauffeld, S., Grote, S., & Frieling, E. (Eds.), Handbuch Kompetenzentwicklung [Handbook of competency development] (pp. 191215). Stuttgart, Germany: Schäffer-Poeschel.Google Scholar
King, I. W. (2003). Making space: Valuing our talk in organizations. Journal of Management Studies, 40, 12051223. doi:10.1111/1467–6486.00377CrossRefGoogle Scholar
Klonek, F. E. (2014). Energiemanagement als Change-Prozess gestalten – Das EU-Projekt Re-Co [Framing energy management as a change management process – The EU project Re-Co]. Paper presented at the 7th Forum Energie –Energieeffizienter Campus, Clausthal, Germany.Google Scholar
Klonek, F. E., & Beier, T. (2014). “Wir sparen hier gar nichts ein!” – Wie gehe ich mit Widerstand von Nutzern um? [We don't save here anything! How do I handle user resistance?] Paper presented at the 7th Forum Energie – Energieeffizienter Campus, Clausthal, Germany.Google Scholar
Klonek, F. E., Isidor, R., & Kauffeld, S. (2014). Different stages of entrepreneurship: Lessons from the transtheoretical model of change. Journal of Change Management. Advance online publication. doi:10.1080/14697017.2014.918049Google Scholar
Klonek, F. E., & Kauffeld, S. (2012). “Muss, kann…oder will ich was verändern?” Welche Chancen bietet die Motivierende Gesprächsführung in Organisationen [“Do I need to, am I able to…and do I even want to change?” Which potential does motivational interviewing offer for organizations]. Wirtschaftspsychologie (Pabst Science Publishers), 14, 58–71. Retrieved from www.tu-braunschweig.de/Medien-DB/aos/hinterlegte-pdfs/klonek___kauffeld_2012_muss_kann_oder_will_ich_was_veraendern.pdfGoogle Scholar
Klonek, F. E., & Kauffeld, S. (2013). Listen and repeat –but listen carefully! What language reveals about your building partner's motivation to engage in re-commissioning. Re-Co Services Newsletter, March, 23. Retrieved from www.re-co.eu/sites/default/files/files/Re-Co_Newsletter_No3_JSI_2013–06–14_Final_P.pdfGoogle Scholar
Klonek, F. E., & Kauffeld, S. 2015). Talking with consumers about energy reductions: Recommendations from a motivational interviewing perspective. Manuscript submitted for publication.Google ScholarPubMed
Klonek, F.E. & Kauffeld, S. (in press). Providing engineers with OARS and EARS: Effects of a skills-based vocational training in motivational Interviewing for engineers in higher education. Higher Education, Skills and Work-Based Learning.Google Scholar
Klonek, F. E., Lehmann-Willenbrock, N. K., & Kauffeld, S. (2014). The dynamics of resistance to change: A sequential analysis of change agents in action. Journal of Change Management, 14(3), 334360. doi:10.1080/14697017.2014.896392CrossRefGoogle Scholar
Kritsonis, A. (2005). Comparison of change theories. International Journal of Scholarly Academic Intellectual Diversity, 8, 17.Google Scholar
Lehmann-Willenbrock, N., Allen, J. A., & Kauffeld, S. (2013). A sequential analysis of procedural meeting communication: How teams facilitate their meetings. Journal of Applied Communication Research, 41, 365388. doi:10.1080/00909882.2013.844847CrossRefGoogle Scholar
Lehmann-Willenbrock, N., Allen, J. A., & Meinecke, A. L. (2014). Observing culture: Differences in U.S.-American and German team meeting behaviors. Group Processes & Intergroup Relations, 17, 252271. doi:10.1177/1368430213497066CrossRefGoogle Scholar
Lewin, K. (1952). Field theory in social science: Selected theoretical papers. London, UK: Tavistock.Google Scholar
Logan, L. R., Hickman, R. R., Harris, S. R., & Heriza, C. B. (2008). Single-subject research design: Recommendations for levels of evidence and quality rating. Developmental Medicine & Child Neurology, 50, 99103. doi:10.1111/j.1469–8749.2007.02005.xCrossRefGoogle Scholar
Lombardi, D. R., Button, M. L., & Westra, H. A. (2014). Measuring motivation: Change talk and counter-change talk in cognitive behavioral therapy for generalized anxiety. Cognitive Behaviour Therapy, 43, 1221. doi:10.1080/16506073.2013.846400CrossRefGoogle ScholarPubMed
Mangold. (2010). INTERACT quick start manual V2.4. MangoldInternational GmbH. Retrieved from www.mangold-international.comGoogle Scholar
Miller, W. R., & Rollnick, S. (2013). Motivational interviewing: Helping people change (3rd ed.) New York, NY: Guilford.Google Scholar
Mirivel, J. C., & Tracy, K. (2005). Premeeting talk: An organizationally crucial form of talk. Research on Language & Social Interaction, 38, 134. doi:10.1207/s15327973rlsi3801_1CrossRefGoogle Scholar
Ober, S. (2010). Interaction archetypes: Keys to group difculty and productivity. In Schuman, S. (Ed.), The handbook for working with difficult groups: How they are difficult, why they are difficult and what you can do about it (pp. 169188). San Francisco, CA: Jossey-Bass.Google Scholar
Paulsen, H., Klonek, F. E., Meinecke, A., Schneider, K., Liskin, O., & Kauffeld, S. (2013, August). Driving and hindering forces in group discussions: Analyzing change and sustain talk in a software engineering project. Poster presented at the INTER. COM Symposium, Braunschweig, Germany.Google Scholar
Paulsen, H. F. K., Klonek, F. E., Rutsch, F. & Kauffeld, S. (in press). Ready, steady, go! Veränderungsbereitschaft in der Interaktion messen [Measuring readiness for change in social interactions]. PERSONALquaterly.Google Scholar
Piderit, S. K. (2000). Rethinking resistance and recognizing ambivalence: A multidimensional view of attitudes toward an organizational change. Academy of Management Review, 25, 783794. doi:10.2307/259206CrossRefGoogle Scholar
Preget, L. (2013). Understanding organizational change as an interactional accomplishment: A conversation analytic approach. Journal of Change Management, 13(3), 338361. doi:10.1080/14697017.2013.822675CrossRefGoogle Scholar
Prochaska, J. O., & DiClemente, C. C. (1982). Transtheoretical therapy: Toward a more integrative model of change. Psychotherapy: Theory, Research & Practice, 19, 276288. doi:10.1037/h0088437CrossRefGoogle Scholar
Prochaska, J. O., & Velicer, W. F. (1997). The transtheoretical model of health behavior change. American Journal of Health Promotion, 12, 3848. doi:10.4278/0890–1171–12.1.38CrossRefGoogle ScholarPubMed
Prochaska, J. O., Velicer, W. F., Rossi, J. S., Goldstein, M. G., Marcus, B. H., Rakowski, W. F.,…Dena Rossi, S. R., (1994). Stages of change and decisional balance for 12 problem behaviors. Health Psychology, 13, 3946. doi:10.1037/0278–6133.13.1.39CrossRefGoogle ScholarPubMed
Rautalinko, E., & Lisper, H. O. (2004). Effects of training reflective listening in a corporate setting. Journal of Business and Psychology, 18, 281299. doi:10.1023/B:JOBU.0000016712.36043.4fCrossRefGoogle Scholar
Rogelberg, S. G., Allen, J. A., Shanock, L., Scott, C., & Shuffler, M. (2010). Employee satisfaction with meetings: A contemporary facet of job satisfaction. Human Resource Management, 49, 149172. doi:10.1002/hrm.20339CrossRefGoogle Scholar
Rogelberg, S. G., Shanock, L. R., & Scott, C. W. (2012). Wasted time and money in meetings: Increasing return on investment. Small Group Research, 38, 543569. doi:10.1177/1046496411429170Google Scholar
Rogers, C. R. (1951). Client-centered therapy. Cambridge, MA: Riverside Press.Google Scholar
Schwartzman, H. B. (1989). The meeting: Gatherings in organizations and communities. New York, NY: Plenum.CrossRefGoogle Scholar
Shorey, R. C., Martino, S., Lamb, K. E., LaRowe, S. D., & Santa Ana, E. J. (2014). Change talk and relatedness in group motivational interviewing: a pilot study. Journal of Substance Abuse Treatment. Advance online publication. doi: 10.1016/j.jsat.2014.11.003CrossRefGoogle Scholar
Stevens, G. W. (2013). Toward a process-based approach of conceptualizing change readiness. Journal of Applied Behavioral Science, 49, 333360. doi: 10.1177/0021886313475479CrossRefGoogle Scholar
Swanson, D. J., & Creed, A. S. (2013). Sharpening the focus of force field analysis. Journal of Change Management, 120. doi:10.1080/14697017.2013.788052Google Scholar
Tepper, S. J. (2004). Setting agendas and designing alternatives: Policymaking and the strategic role of meetings. Review of Policy Research, 21, 523542. doi:10.1111/j.1541–1338.2004.00092.xCrossRefGoogle Scholar
Terry, L. D. (1987). The conference as an administrative strategy for building organizational commitment: The CWA experience. Labor Studies Journal, 12, 4861.Google Scholar
Wheeler, L. (2008). Kurt Lewin. Social and Personality Psychology Compass, 2, 16381650. doi:10.1111/j.1751–9004.2008.00131.xCrossRefGoogle Scholar

References

Allen, J. A., & Rogelberg, S. G. (2013). Manager-led group meetings: A context for promoting employee engagement. Group & Organization Management, 38, 543569. doi:10.1177/1059601113503040CrossRefGoogle Scholar
Ashforth, B., & Humphrey, R. H. (1993). Emotion regulation in service roles: The influence of identity. Academy of Management Review, 18, 88115. doi:10.2307/258824CrossRefGoogle Scholar
Aquino, K. (2000). Structural and individual determinants of workplace victimization: The effects of hierarchical status and conflict management style. Journal of Management, 26, 171193. doi:10.1016/S0149–2063(99)00041–0CrossRefGoogle Scholar
Aquino, K., Grover, S. L., Bradfield, M., & Allen, D. G. (1999). The effects of negative affectivity, hierarchical status, and self-determination on workplace victimization. Academy of Management Journal, 42, 260272. doi:10.2307/256918CrossRefGoogle Scholar
Beal, D. J., & Trougakos, J. P. (2013). Episodic intrapersonal emotion regulation: Or dealing with life as it happens. In Grandey, A., Diefendorff, J., & Rupp, D. (Eds.), Emotion regulation in the 21st century: Diverse perspectives on emotion regulation at work (pp. 3156). New York, NY: Routledge.Google Scholar
Beal, D. J., Weiss, H. M., Barros, E., & MacDermid, S. M. (2005). An episodic process model of affective influences on performance. Journal of Applied Psychology, 90, 10541068. doi:10.1037/0021–9010.90.6.1054CrossRefGoogle ScholarPubMed
Berger, J., (1977). Status characteristics and social interaction: An expectations states approach. New York, NY: Elsevier.Google Scholar
Bono, J. E., & Vey, M. A. (2007). Personality and emotional performance: extraversion, neuroticism, and self-monitoring. Journal of Occupational Health Psychology, 12, 177. doi:10.1037/1076–8998.12.2.177CrossRefGoogle ScholarPubMed
Brotheridge, C. M., & Grandey, A. A. (2002). Emotion regulation and burnout: Comparing two perspectives of “people work.” Journal of Vocational Behavior, 60, 1739. doi:10.1006/jvbe.2001.1815CrossRefGoogle Scholar
Bunderson, J. S. (2003). Recognizing and utilizing expertise in work groups: A status characteristics perspective. Administrative Science Quarterly, 48, 557591. doi:10.2307/3556637CrossRefGoogle Scholar
Buss, A. H. (1989). Personality as traits. American Psychologist, 44, 13781388. doi:10.1037/0003–066X.44.11.1378CrossRefGoogle Scholar
Carlson, D., Ferguson, M., Hunter, E., & Whitten, D. (2012). Abusive supervision and work-family conflict: The path through emotion regulation and burnout. Leadership Quarterly, 23, 849859. doi:10.1016/j.leaqua.2012.05.003CrossRefGoogle Scholar
Chau, S. L., Dahling, J. J., Levy, P. E., & Diefendorff, J. M. (2009). A predictive study of emotion regulation and turnover. Journal of Organizational Behavior, 30, 11511163. doi:10.1002/job.617CrossRefGoogle Scholar
Clark, M. S., Pataki, S. P., & Carver, V. (1996). Some thoughts and findings on self-presentation of emotions in relationships. In Fletcher, G. J. O. & Fitness, J. (Eds.), Knowledge structures in close relationships (pp. 247274). Mahwah, NJ: Erlbaum.Google Scholar
Costa, P. T., & McCrae, R. R. (1987). Neuroticism, somatic complaints, and disease: Is the bark worse than the bite? Journal of Personality, 55, 299316. doi:10.1111/1467-6494.ep8970749CrossRefGoogle Scholar
Côté, S. (2005). A social interaction model of the effects of emotion regulation on work strain. Academy of Management Review, 30, 509530. doi:10.5465/AMR.2005.17293692CrossRefGoogle Scholar
Diefendorff, J. M., Croyle, M. H., & Gosserand, R. H. (2005). The dimensionality and antecedents of emotional labor strategies. Journal of Vocational Behavior, 66, 339357. doi:10.1016/j.jvb.2004.02.001CrossRefGoogle Scholar
Diefendorff, J. M, & Gosserand, R. H. (2003). Understanding the emotion regulation process: A control theory perspective. Journal of Organizational Behavior, 24, 945959. doi:10.1002/job.230CrossRefGoogle Scholar
Diefendorff, J. M., & Greguras, G. J. (2009). Contextualizing emotional display rules: Examining the roles of targets and discrete emotions in shaping display rule perceptions. Journal of Management, 35, 880898. doi:10.1177/0149206308321548CrossRefGoogle Scholar
Diefendorff, J. M., & Richard, E. M. (2003). Antecedents and consequences of emotional display rule perceptions. Journal of Applied Psychology, 88, 284294. doi:10.1037/0021–9010.88.2.284CrossRefGoogle ScholarPubMed
Diefendorff, J. M., Richard, E. M., & Croyle, M. H. (2006). Are emotional display rules formal job requirements? Examination of employee and supervisor perceptions. Journal of Occupational and Organizational Psychology, 79, 273298. doi:10.1348/096317905×68484CrossRefGoogle Scholar
Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44, 350383. doi:10.2307/2666999CrossRefGoogle Scholar
Edmondson, A. C., & Lei, Z. (2014). Psychological safety: The history, renaissance, and future of an interpersonal construct. Annual Review of Organizational Psychology and Organizational Behavior, 1, 2343. doi:10.1146/annurev-orgpsych-031413–091305CrossRefGoogle Scholar
Fisk, G. M., & Friesen, J. P. (2012). Perceptions of leader emotion regulation and LMX as predictors of followers' job satisfaction and organizational citizenship behaviors. Leadership Quarterly, 23, 112. doi:10.1016/j.leaqua.2011.11.001CrossRefGoogle Scholar
Flynn, F. J., Reagans, R. E., Amanatullah, E. T., & Ames, D. R. (2006). Helping one's way to the top: Self-monitors achieve status by helping others and knowing who helps whom. Journal of Personality and Social Psychology, 91, 11231137. doi:10.1037/0022–3514.91.6.1123CrossRefGoogle Scholar
Frijda, N. H., & Mesquita, B. (1994). The social roles and functions of emotions. In Kitayama, S. & Markus, H. R. (Eds.), Emotions and culture: Empirical studies of mutual influence (pp. 5187). Washington, DC: American Psychological Association Press.CrossRefGoogle Scholar
Galinsky, A. D., Magee, J. C., Gruenfeld, D. H., Whitson, J. A., & Liljenquist, K. A. (2008). Power reduces the press of the situation: Implications for creativity, conformity, and dissonance. Journal of Personality and Social Psychology, 95, 14501466. doi:10.1037/a0012633CrossRefGoogle ScholarPubMed
Gangestad, S. W., & Snyder, M. (2000). Self-monitoring: Appraisal and reappraisal. Psychological Bulletin, 126, 530555. doi:10.1037/0033–2909.126.4.530CrossRefGoogle ScholarPubMed
Grandey, A. A. (2000). Emotional regulation in the workplace: A new way to conceptualize emotion regulation. Journal of Occupational Health Psychology, 5, 95110. doi:10.1037//1076–8998.5.1.95CrossRefGoogle ScholarPubMed
Grandey, A. A., Diefendorff, J. M., & Rupp, D. E. (2013). Bringing emotion regulation into focus: A review and integration of three research lenses. In Grandey, A., Diefendorff, J., & Rupp, D. (Eds.), Emotion regulation in the 21st century: Diverse perspectives on emotion regulation at work (pp. 327). New York, NY: Routledge.Google Scholar
Grandey, A., Foo, S. C., Groth, M., & Goodwin, R. (2012). Free to be you and me: A climate of authenticity alleviates burnout from emotion regulation. Journal of Occupational Health Psychology, 17, 114. doi:10.1037/a0025102CrossRefGoogle Scholar
Gross, J. (1998a). Antecedent-and response-focused emotion regulation: Divergent consequences for experience, expression, and physiology. Journal of Personality and Social Psychology, 74, 224237. doi:10.1037//0022–3514.74.1.224CrossRefGoogle Scholar
Gross, J. (1998b). The emerging field of emotion regulation: An integrative review. Review of General Psychology, 2, 271299. doi:10.1037//1089–2680.2.3.271CrossRefGoogle Scholar
Gross, J. J., & John, O. P. (2003). Individual differences in two emotion regulation processes: Implications for affect, relationships, and well-being. Journal of Personality and Social Psychology, 85, 348. doi:10.1037/0022–3514.85.2.348CrossRefGoogle ScholarPubMed
Gross, J. J., & Thompson, R. A. 2007. Emotion regulation: Conceptual foundations. In Gross, J. J. (Ed.), Handbook of emotion regulation (pp. 324). New York, NY: Guilford.Google Scholar
Hinkel, H., & Allen, J. (2013). Speaking up and working harder: How participation in decision-making in meetings improves overall employee engagement. Journal of Psychological Inquiry, 18, 716.Google Scholar
Hochschild, A. R. (1983). The managed heart. Berkeley, CA: University of California Press.Google Scholar
Hülsheger, U. R., & Schewe, A. F. (2011). On the costs and benefits of emotion regulation: A meta-analysis of three decades of research. Journal of Occupational Health Psychology, 16, 361. doi:10.1037/a0022876CrossRefGoogle Scholar
Institute for Supply Management. (2013). October 2013 non-manufacturing ISM Report on Business®. Retrieved from www.ism.ws/ISMReport/NonMfgROB.cfm?navItemNumber=12943Google Scholar
Judge, T. A., Woolf, E. F., & Hurst, C. (2009). Is emotion regulation more difficult for some than for others? A multilevel, experience-sampling study. Personnel Psychology, 62, 5788. doi:10.1111/j.1744–6570.2008.01129.xCrossRefGoogle Scholar
Kammeyer-Mueller, J. D., Rubenstein, A. L., Long, D. M., Odio, M. A., Buckman, B. R., Zhang, Y., & Halvorsen-Ganepola, M. D. K. (2012). A meta-analytic structural model of dispositional affectivity and emotion regulation. Personnel Psychology, 66, 4790. doi:10.1111/peps.12009CrossRefGoogle Scholar
Keltner, D., Gruenfeld, D. H., & Anderson, C. (2003). Power, approach, and inhibition. Psychological Review, 110, 265284. doi: 10.1037/0033–295X.110.2.265CrossRefGoogle ScholarPubMed
Kemper, T. D. (1978). A social interactional theory of emotions. New York, NY: Wiley.Google Scholar
Kemper, T. D. (1987). How many emotions are there? Wedding the social and autonomic components. American Journal of Sociology, 93, 263289. doi:10.1086/228745CrossRefGoogle Scholar
Kemper, T. D., & Collins, R. (1990). Dimensions of microinteraction. American Journal of Sociology, 96, 3268. doi:10.1086/229492CrossRefGoogle Scholar
Kiffin-Peterson, S. A., Jordan, C. L., & Soutar, G. N. (2011). The Big Five, emotional exhaustion, and citizenship behaviors in service settings: The mediating role of emotional labor. Personality and Individual Differences, 50, 4348. doi:10.1016/j.paid.2010.08.018CrossRefGoogle Scholar
Kim, E., Bhave, D. P., & Glomb, T. M. (2013). Emotion regulation in workgroups: The roles of demographic diversity and relational work context. Personnel Psychology, 66, 613644. doi:10.1111/peps.12028CrossRefGoogle Scholar
Kim, H. J. (2008). Hotel service providers' emotional labor: The antecedents and effects on burnout. International Journal of Hospitality Management, 27, 151161. doi:10.1016/j.ijhm.2007.07.019CrossRefGoogle Scholar
Lawler, E. J., & Thyne, S. R. (1999). Bringing emotions into social exchange theory. Annual Review of Sociology, 25, 217244. doi:10.1146/annurev.soc.25.1.217CrossRefGoogle Scholar
McCrae, R. R., & John, O. P. (1992). An introduction from the five-factor model and its applications. Journal of Personality, 60, 175215. doi:10.1111/j.1467–6494.1992.tb00970.xCrossRefGoogle ScholarPubMed
Moskowitz, D. S., & Cote, S. (1995). Do interpersonal traits predict affect? A comparison of three models. Journal of Personality and Social Psychology, 69, 915924. doi:10.1037/0022–3514.69.5.915CrossRefGoogle Scholar
Owens, D. A., & Sutton, R. I. (2001). Status contests in meetings: Negotiating the informal order. In Turner, M. (Ed.), Groups at work: Theory and research (Vol. 14, pp. 299316). Mahwah, NJ: Erlbaum.Google Scholar
Rafaeli, A., & Sutton, R. I. (1987). Expression of emotion as part of the work role. Academy of Management Review, 12, 2337. doi:10.5465/AMR.1987.4306444CrossRefGoogle Scholar
Ridgeway, C., & Johnson, C. (1990). What is the relationship between socioemotional behavior and status in task groups? American Journal of Sociology, 95, 11891212. doi:10.1086/229426CrossRefGoogle Scholar
Rogelberg, S. G., Allen, J. A., Shanock, L., Scott, C., & Shuffler, M. (2010). Employee satisfaction with meetings: A contemporary facet of job satisfaction. Human Resource Management, 49, 149172. doi:10.1002/hrm.20339CrossRefGoogle Scholar
Rogelberg, S. G., Leach, D. J., Warr, P. B., & Burnfield, J. L. (2006). “Not another meeting!Are meeting time demands related to employee well-being? Journal of Applied Psychology, 91, 8696. doi:10.1037/0021–9010.91.1.83Google ScholarPubMed
Romano, N. C. Jr., & Nunamaker, J. F. Jr. (2001). Meeting analysis: Findings from research and practice. Paper presented at the 34th Annual Hawaii International Conference on System Sciences, Maui.CrossRefGoogle Scholar
Schwartzman, H. B. (1986). The meeting as a neglected social form in organizational studies. Research in Organizational Behavior, 8, 233258.Google Scholar
Scott, B. A., & Barnes, C. M. (2011). A multilevel investigation of emotion regulation, affect, work withdrawal, and gender. Academy of Management Journal, 54, 116136. doi:10.5465/AMJ.2011.59215086CrossRefGoogle Scholar
Seery, B. L., & Corrigall, E. A. (2009). Emotion regulation: Links to work attitudes and emotional exhaustion. Journal of Managerial Psychology, 24, 797813. doi:10.1108/02683940910996806CrossRefGoogle Scholar
Shanock, L. R., Allen, J. A., Dunn, A. M., Baran, B. E., Scott, C. W., & Rogelberg, S. G. (2013). Less acting, more doing: How surface acting relates to perceived meeting effectiveness and other employee outcomes. Journal of Occupational and Organizational Psychology, 86, 457476. doi:10.1111/joop.12037CrossRefGoogle Scholar
Shavit, H., & Shouval, R. (1977). Repression-sensitization and processing of favorable and adverse information. Journal of Clinical Psychology, 33, 10411044.3.0.CO;2-O>CrossRefGoogle ScholarPubMed
Stahelski, A. J., & Paynton, C. F. (1995). The effects of status cues on choices of social power and influence strategies. Journal of Social Psychology, 135, 553560. doi:10.1080/00224545.1995.9712228CrossRefGoogle Scholar
Totterdell, P., & Holman, D. (2003). Emotion regulation in customer service roles: Testing a model of emotion regulation. Journal of Occupational Health Psychology, 8, 5573. doi:10.1037//1076–8998.8.1.55CrossRefGoogle Scholar
Tracy, K., & Dimock, A. (2004). Meetings: Discursive sites for building and fragmenting community. In Kabfleisch, P. J. (Ed.), Communication yearbook (Vol. 28, pp. 127165). Mahwah, NJ: Erlbaum.Google Scholar
Tschan, F., Rochat, S., & Zapf, D. (2005). It's not only clients: Studying emotion work with clients and co-workers with an event-sampling approach. Journal of Occupational and Organizational Psychology, 78, 195220. doi:10.1348/096317905×39666CrossRefGoogle Scholar
Watson, D., & Clark, L. A. (1984). Negative affectivity: The disposition to experience aversive emotional states. Psychological Bulletin, 96, 465. doi:10.1037/0033–2909.96.3.465CrossRefGoogle ScholarPubMed
Van Vree, W. (1999). Meetings, manners, and civilization: The development of modern meeting behaviour. London, UK: Leicester University Press.Google Scholar
Wharton, A. S. (2013). Back to the future. In Grandey, A., Diefendorff, J., & Rupp, D. (Eds.), Emotion regulation in the 21st century: Diverse perspectives on emotion regulation at work (pp. 300305). New York, NY: Routledge.Google Scholar

References

Ashforth, B. E., & Humphrey, R. A. (1995). Emotion in the workplace: A reappraisal. Human Relations, 48, 97125. doi:10.1177/001872679504800201CrossRefGoogle Scholar
Barsade, S. G. (2002). The ripple effect: Emotional contagion and its influence on group behavior. Administrative Science Quarterly, 47, 644675. doi:10.2307/3094912CrossRefGoogle Scholar
Barsade, S. G., Brief, A. P., & Spataro, S. E. (2003). The affective revolution in organizational behavior: The emergence of a paradigm. In Greenberg, J. (Ed.), OB: The state of the science (2nd ed., pp. 352). Hillsdale, NJ: Erlbaum.Google Scholar
Barsade, S. G., & Gibson, D. E. (1998). Group emotion: A view from top and bottom. In Neale, M. A., & Mannix, E. A. (Eds.), Research on managing groups and teams (Vol. 1, pp. 81102). Stamford, CT: JAI.Google Scholar
Barsade, S. G., & Gibson, D. E. (2007). Why does affect matter in organizations? Academy of Management Perspectives, 21, 3659. doi:10.5465/AMP.2007.24286163CrossRefGoogle Scholar
Barsade, S. G., & Gibson, D. E. (2012). Group affect: Its influence on individual and group outcomes. Current Directions in Psychological Science, 21, 119123. doi:10.5465/AMP.2007.24286163CrossRefGoogle Scholar
Barsade, S. G., & Knight, A. P. (in press). Group affect. Annual Review of Organizational Psychology and Organizational Behavior, Vol. 2. doi:10.1146/annurev-orgpsych-032414-111316CrossRefGoogle Scholar
Barsade, S. G., & O'Neill, O. A. (2014). What's love got to do with it? The influence of a culture of companionate love in the long-term care setting. Administrative Science Quarterly, 59(4), 551598. doi:10.1177/0001839214538636CrossRefGoogle Scholar
Barsade, S. G., Ward, A. J., Turner, J. D. F., & Sonnenfeld, J. A. (2000). To your heart's content: A model of affective diversity in top management teams. Administrative Science Quarterly, 45, 802836. doi:10.2307/2667020CrossRefGoogle Scholar
Bartel, C. A., & Saavedra, R. (2000). The collective construction of work group moods. Administrative Science Quarterly, 45, 197231. doi:10.2307/2667070CrossRefGoogle Scholar
Bennis, W. G., & Shepard, H. A. (1956). A theory of group development. Human Relations, 9, 415457.CrossRefGoogle Scholar
Bollen, J., Mao, H., & Zeng, X. (2011). Twitter mood predicts the stock market. Journal of Computational Science, 2, 18. doi:10.1016/j.jocs.2010.12.007CrossRefGoogle Scholar
Bramesfeld, K. D., & Gasper, K. (2008). Happily putting the pieces together: A test of two explanations for the effects of mood on group-level information processing. British Journal of Social Psychology, 47, 285309. doi:10.1348/000712607×218295CrossRefGoogle ScholarPubMed
Brief, A. P., & Weiss, H. M. (2002). Organizational behavior: Affect in the workplace. Annual Review of Psychology, 53, 279307. doi:10.1146/annurev.psych.53.100901.135156CrossRefGoogle ScholarPubMed
Chi, N., Chung, Y., & Tsai, T. (2011). How do happy leaders enhance team success? The mediating roles of transformational leadership, group affective tone, and team processes. Journal of Applied Social Psychology, 41, 14211454. doi:10.1111/j.1559–1816.2011.00767.xCrossRefGoogle Scholar
Chiu, M. M. (2008). Flowing toward correct contributions during groups' mathematics problem solving: A statistical discourse analysis. Journal of the Learning Sciences, 17, 415463. doi:10.1080/10508400802224830CrossRefGoogle Scholar
Cohen, M. A., Rogelberg, S. G., Allen, J. A., & Luong, A. (2011). Meeting design characteristics and attendee perceptions of staff/team meeting quality. Group Dynamics: Theory, Research, and Practice, 15, 90104. doi:10.1037/a0021549CrossRefGoogle Scholar
Cole, M. S., Walter, F., & Bruch, H. (2008). The affective mechanisms linking dysfunctional behavior to performance in work teams: A moderated mediation study. Journal of Applied Psychology, 93, 945958. doi:10.1037/0021–9010.93.5.945CrossRefGoogle ScholarPubMed
Cronin, M. A., Weingart, L. R., & Todorova, G. (2011). Dynamics in groups: Are we there yet? Academy of Management Annals, 5, 571612. doi:10.1080/19416520.2011.590297CrossRefGoogle Scholar
Doherty, R. W. (1997). The Emotional Contagion Scale: A measure of individual differences. Journal of Nonverbal Behavior, 21, 131154. doi:10.1023/A:1024956003661CrossRefGoogle Scholar
Edmondson, A. C., & Lei, Z. (2014). Psychological safety: The history, renaissance, and future of an interpersonal construct. Annual Review of Organizational Psychology and Organizational Behavior, 1, 121. doi:10.1146/annurev-orgpsych-031413–091305CrossRefGoogle Scholar
Eisenhardt, K. M., Kahwajy, J. L., & Bourgeois, L. J., III. (1997 ). How management teams can have a good fight. Harvard Business Review, 75, 7785.Google ScholarPubMed
Eisenkraft, N., & Elfenbein, H. A. (2010). The way you make me feel: Evidence for individual differences in affective presence. Psychological Science, 21, 505510. doi:10.1177/0956797610364117CrossRefGoogle ScholarPubMed
Ekman, P. (1973). Darwin and facial expression. New York, NY: Academic Press.Google Scholar
Ekman, P. (1993). Facial expression and emotion. American Psychologist, 48, 384392. doi:10.1037/0003–066X.48.4.384CrossRefGoogle ScholarPubMed
Ekman, P. (1994). Moods, emotion, and traits. In Ekman, P. & Davidson, R. (Eds.), The nature of emotion: Fundamental questions (pp. 5658). New York, NY: Oxford University Press.Google Scholar
Ekman, P., & Friesen, W. V. (1975). Unmasking the face: A guide to recognizing emotions from facial clues. Englewood Cliffs, NJ: Prentice-Hall.Google Scholar
Ekman, P., & Friesen, W. V. (2003). Unmasking the face: A guide to recognizing emotions from facial cues. Cambridge, MA: Malor.Google Scholar
Elfenbein, H. A., & Ambady, N. (2002). Is there an ingroup advantage in emotion recognition? Psychological Bulletin, 128, 243249. doi:10.1037//0033–2909.128.2.243CrossRefGoogle ScholarPubMed
Frijda, N. H. (1986). The emotions. Cambridge, UK: Cambridge University Press.Google Scholar
George, J. M. (1990). Personality, affect, and behavior in groups. Journal of Applied Psychology, 75, 107116. doi:10.1037/0021–9010.75.2.107CrossRefGoogle Scholar
George, J. M. (1995). Leader positive mood and group performance: The case of customer service. Journal of Applied Social Psychology, 25, 778794. doi:10.1111/j.1559–1816.1995.tb01775.xCrossRefGoogle Scholar
George, J. M. (1996). Group affective tone. In West, M. (Ed.), Handbook of work group psychology (pp. 7793). Chichester, UK: Wiley.Google Scholar
George, J. M., & King, E. B. (2007). Potential pitfalls of affect convergence in groups: Functions and dysfunctions of group affective tone. In Mannix, B., Neale, M., & Anderson, C. (Eds.), Research on managing groups and teams (pp. 97124). Oxford, UK: Elsevier.Google Scholar
Gibson, C. B. (2003). The efficacy advantage: Factors related to the formation of group efficacy. Journal of Applied Social Psychology, 33, 21532186. doi:10.1111/j.1559–1816.2003.tb01879.xCrossRefGoogle Scholar
Grawitch, M. J., Munz, D. C., & Kramer, T. J. (2003). Effects of member mood states on creative performance in temporary workgroups. Group Dynamics, 7, 4154. doi:10.1037/1089–2699.7.3.200CrossRefGoogle Scholar
Hackman, J. R. (2003). Learning more by crossing levels: Evidence from airplanes, hospitals, and orchestras. Journal of Organizational Behavior, 24, 905922. doi:10.1002/job.226CrossRefGoogle Scholar
Hareli, S., & Rafaeli, A. (2008). Emotion cycles: On the social influence of emotion in organizations. Research in Organizational Behavior, 28, 3559. doi:10.1016/j.riob.2008.04.007CrossRefGoogle Scholar
Hatfield, E., Cacioppo, J., & Rapson, R. L. (1994). Emotional contagion. New York, NY: Cambridge University Press.Google Scholar
Ilies, R., Wagner, D. T., & Morgeson, F. P. (2007). Explaining affective linkages in teams: Individual differences in susceptibility to contagion and individualism-collectivism. Journal of Applied Psychology, 92, 11401148. doi:10.1037/0021–9010.92.4.1140CrossRefGoogle ScholarPubMed
Janis, I. L. (1972). Victims of groupthink: A psychological study of foreign-policy decisions and fiascos. Boston, MA: Houghton Mifflin.Google Scholar
Kauffeld, S., & Lehmann-Willenbrock, N. (2012). Meetings matter: Effects of team meetings on team and organizational success. Small Group Research, 43: 128156. doi:10.1177/1046496411429599CrossRefGoogle Scholar
Kauffeld, S., & Meyers, R. A. (2009). Complaint and solution-oriented circles: Interaction patterns in work group discussions. European Journal of Work and Organizational Psychology, 18, 267294. doi:10.1080/13594320701693209CrossRefGoogle Scholar
Kelly, J. R., & Barsade, S. G. (2001). Mood and emotions in small groups and work teams. Organizational Behavior and Human Decision Processes, 86, 99130. doi:10.1006/obhd.2001.2974CrossRefGoogle Scholar
Kelly, J. R., & Spoor, J. R. (2006). Affective influence in groups. In Forgas, J. P. (Ed.), Affect in social thinking and behavior (pp. 311326). New York, NY: Taylor & Francis.Google Scholar
Keltner, D., & Haidt, J. (1999). Social functions of emotions at multiple levels of analysis. Cognition and Emotion, 13, 505522.CrossRefGoogle Scholar
Kooij-de Bode, H. J. M., Van Knippenberg, D., & Van Ginkel, W. P. (2010). Good effects of bad feelings: Negative affectivity and group decision-making. British Journal of Management, 21, 375392. doi:10.1111/j.1467–8551.2009.00675.xCrossRefGoogle Scholar
Kozlowski, S. W. J., & Bell, B. S. (2003). Work groups and teams in organizations. In Borman, W. C., Ilgen, D. R., & Klimoski, R. J. (Eds.), Handbook of psychology: Industrial and organizational psychology (Vol. 12, pp. 333375). London: Wiley.CrossRefGoogle Scholar
Kozlowski, S. W. J., Chao, G. T., Grand, J. A., Braun, M. T., & Kuljanin, G. (2013). Advancing multilevel research design: Capturing the dynamics of emergence. Organizational Research Methods, 16, 581615. doi:10.1177/1094428113493119CrossRefGoogle Scholar
Lehmann-Willenbrock, N., Chiu, M. M. & Lei, Z. (2013). The upward spiral in team interaction: Dynamic positivity in problem-solving teams. Paper presented at the 8th Annual INGRoup Conference, July 1214, Atlanta, Georgia.Google Scholar
Lehmann-Willenbrock, N., Meyers, R. A., Kauffeld, S., Neininger, A., & Henschel, A. (2011). Verbal interaction sequences and group mood: Exploring the role of planning communication. Small Group Research, 42, 639668. doi:10.1177/1046496411398397CrossRefGoogle Scholar
Lei, Z., & Lehmann-Willenbrock, N. (2014). Contagious peers in teams: Peer affective influence on individual emotions and performance. Paper presented at the CERE Conference, Humboldt University, March 2728, Germany.Google Scholar
Mackie, D. M., Asuncion, A. G., & Rosselli, F. (1992). Impact of positive affect on persuasion processes. Review of Personality and Social Psychology, 14, 247270.Google Scholar
Magee, J. C., & Tiedens, L. Z. (2006). Emotional ties that bind: The roles of valence and consistency of group emotion in inferences of cohesiveness and common fate. Personality and Social Psychology Bulletin, 32, 17031715. doi:10.1177/0146167206292094CrossRefGoogle ScholarPubMed
Parkinson, B., Fischer, A. H., & Manstead, A. S. R. (2005). Emotions in social relations: Cultural, group, and interpersonal processes. New York, NY: Psychology Press.CrossRefGoogle Scholar
Pescosolido, A. T. (2002). Emergent leaders as managers of group emotion. Leadership Quarterly, 13, 583599. doi:10.1016/S1048–9843(02)00145–5CrossRefGoogle Scholar
Picard, R. W., Vyzas, E., & Healey, J. (2001). Toward machine emotional intelligence: Analysis of affective physiological state. IEEE Transactions on Pattern Analysis and Machine Intelligence, 23, 11751191. doi:10.1109/34.954607CrossRefGoogle Scholar
Pierce, J. L. (1995). Gender trials: Emotional lives in contemporary law firms. Berkeley, CA: University of California Press.Google Scholar
Poh, M., Swenson, N. C., & Picard, R. W. (2010). A wearable sensor for unobtrusive, long-term assessment of electrodermal activity. IEEE Transactions on Biomedical Engineering, 57, 12431252. doi:10.1109/TBME.2009.2038487Google ScholarPubMed
Pugh, S. D. (2001). Service with a smile: Emotional contagion in the service encounter. Academy of Management Journal, 44, 10181027. doi:10.2307/3069445CrossRefGoogle Scholar
Rogelberg, S. G., Allen, J. A., Shanock, L., Scott, C., & Shuffler, M. (2010). Employee satisfaction with meetings: A contemporary facet of job satisfaction. Human Resource Management, 49, 149172. doi:10.1002/hrm.20339CrossRefGoogle Scholar
Russell, J. A. (1980). A circumplex model of affect. Journal of Personality and Social Psychology, 3, 11611178. doi:10.1037/h0077714CrossRefGoogle Scholar
Russell, J. A., Weiss, A., & Mendelsohn, G. A. (1989). Affect grid: A single-item scale of pleasure and arousal. Journal of Personality and Social Psychology, 57, 493502. doi:10.1037/0022–3514.57.3.493CrossRefGoogle Scholar
Schneider, B. (1987). The people make the place. Personnel Psychology, 40, 437453. doi:10.1111/j.1744–6570.1987.tb00609.xCrossRefGoogle Scholar
Smith, A. C., & Kleinman, S. (1989). Managing emotions in medical school: Students' contacts with the living and the dead. Social Psychology Quarterly, 52, 5669.CrossRefGoogle Scholar
Sonnentag, S. (2001). High performance and meeting participation: An observational study in software design teams. Group Dynamics: Theory, Research, and Practice, 5, 318. doi:10.1037/1089–2699.5.1.3CrossRefGoogle Scholar
Staw, B. M., Bell, N. E., & Clausen, J. A. (1986). The dispositional approach to job attitudes: A lifetime longitudinal test. Administrative Science Quarterly, 31, 437453. doi:10.2307/2392766CrossRefGoogle Scholar
Sy, T., Cote, S., & Saavedra, R. (2005). The contagious leader: Impact of the leader's mood on the mood of group members, group affective tone, and group processes. Journal of Applied Psychology, 90, 295305. doi:10.1037/0021–9010.90.2.295CrossRefGoogle ScholarPubMed
Tiedens, L. Z., Sutton, R. I., & Fong, C. T. (2004). Emotional variation in work groups: Causes and performance consequences. In Tiedens, L. Z. & Leach, C. W. (Eds.), The social life of emotions (pp. 164186). New York, NY: Cambridge University Press.CrossRefGoogle Scholar
Totterdell, P. (2000). Catching moods and hitting runs: Mood linkage and subjective performance in professional sport teams. Journal of Applied Psychology, 85, 848859. doi:10.1037/0021–9010.85.6.848CrossRefGoogle ScholarPubMed
Totterdell, P., & Holman, D. (2003). Emotion regulation in customer service roles: Testing a model of emotional labor. Journal of Occupational Health Psychology, 8, 5573. doi:10.1037/1076–8998.8.1.55CrossRefGoogle Scholar
Totterdell, P., Kellett, S., Teuchmann, K., & Briner, R. B. (1998). Evidence of mood linkage in work groups. Journal of Personality and Social Psychology, 74, 15041515. doi:10.1037/0022–3514.74.6.1504CrossRefGoogle Scholar
Van Praet, E. (2009). Staging a team performance: A linguistic ethnographic analysis of weekly meetings at a British embassy. Journal of Business Communication, 46, 8099. doi:10.1177/0021943608325754CrossRefGoogle Scholar
Van Kleef, G. (2009). How emotions regulate social life: The Emotions as Social Information (EASI) Model. Current Directions in Psychological Science, 18, 184188. doi:10.1111/j.1467–8721.2009.01633.xCrossRefGoogle Scholar
Van Kleef, G. A., Homan, A. C., Beersma, B., & van Knippenberg, D. (2010). On angry leaders and agreeable followers: How leaders' emotions and followers' personalities shape motivation and team performance. Psychological Science, 21, 18271834. doi:10.1177/0956797610387438CrossRefGoogle ScholarPubMed
Van Kleef, G., Homan, A. C., Beersma, B., Van Knippenberg, D., Van Knippenberg, B., & Damen, F. (2009). Searing sentiment of cold calculation? The effects of leader emotional displays on team performance depend on follower epistemic motivation. Academy of Management Journal, 52, 562580. doi:10.5465/AMJ.2009.41331253CrossRefGoogle Scholar
Walter, F., & Bruch, H. (2008). The positive group affect spiral: A dynamic model of the emergence of positive affective similarity in work groups. Journal of Organizational Behavior, 29, 239261. doi:10.1002/job.505CrossRefGoogle Scholar
Watson, D., & Clark, L. (1992). Affects separable and inseparable: On the hierarchical arrangement of the negative affect. Journal of Personality and Social Psychology, 62, 489505. doi:10.1037/0022–3514.62.3.489CrossRefGoogle Scholar
Weisbuch, M., & Ambady, N. (2008). Affective divergence: Automatic responses to others' emotions depend on group membership. Journal of Personality and Social Psychology, 95, 10631079. doi:10.1037/a0011993CrossRefGoogle ScholarPubMed
Weiss, H. M., & Cropanzano, R. (1996). Affective events theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work. In Staw, B. M. & Cummings, L. L. (Eds.), Research in organizational behavior (Vol. 18, pp. 174). Greenwich, CT: JAI.Google Scholar

Save book to Kindle

To save this book to your Kindle, first ensure [email protected] is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×