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5 - An Analysis of Methods for Intercultural Training

from Part I - Theoretical Foundations of Intercultural Training

Published online by Cambridge University Press:  18 September 2020

By
Sandra M. Fowler  and
Masahisa Yamaguchi
Edited by
Dan Landis  and
Dharm P. S. Bhawuk
Dan Landis
Affiliation:
University of Hawaii, Hilo
Dharm P. S. Bhawuk
Affiliation:
University of Hawaii, Manoa
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Summary

Various issues related to training methods and outcomes of intercultural training are reviewed by employing a typology of intercultural training that integrates aspects of culture-specific and culture-general training with didactic and experiential learning styles. This is followed by a brief discussion of the process of experiential learning, issues pertaining to cognitive affective and behavioral training, how context shapes the selection of methods, and how traditional methods can be updated with technology to meet modern needs. The role of culture in shaping the choice of methods and issues related to training across and about cultures is discussed.How knowledge, skill and attitudes shape the selection of intercultural training methods, and the significance of personal and cultural preferences in mediating training outcomes, and the interaction between desired outcomes, participant data, and situational factors are noted. In addition, 20 intercultural methods –lectures, written materials, online-based training, films, self-assessment, case studies, and critical incidents, role playing, simulation games, and intercultural exercises, contrast culture training, culture assimilator, cross-cultural analysis, cross-cultural dialogues, areas studies, immersion, visual imagery, and art and culture – that are currently employed are analyzed to examine current trends in training, the contexts in which methods are applied, and the factors that affect the choice of one method over another. The analyses include an assessment of strengths and weaknesses, typical outcomes, adaptability, ways the methods have or could be used, availability of the method in off-the-shelf versions, and resources for finding out more about it.Trainers are encouraged to master a variety of methods because no single method will work all of the time in producing the desired outcomes that best suit their client’s needs.

Keywords

training methodsintercultural trainingbehavioral trainingcultural sensitivity
Type
Chapter
Information
The Cambridge Handbook of Intercultural Training , pp. 192 - 257
Publisher: Cambridge University Press
Print publication year: 2020

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