While research into responsible innovation is not new, there have been recent calls to explore responsible product development, across different development stages and pillars of responsible innovation. In this paper, we use scientometric analysis to explore how the responsible innovation knowledge structure has evolved over the past 50 years. Our aim is to explore the relevance of the topic and propose future research orientations. Findings show that responsible innovation is an emerging topic warranting further investigation.

Design and manufacturing innovations are important competitive attributes in the premium marine sector. The adoption of an open innovation process has the potential to deliver behavioural and technological transformation. This pilot study illustrates an open innovation approach to explore the benefits of digital innovation when designing new products within the premium marine industry. The research demonstrates how an open innovation approach will flourish when focused on co-creation in collaboration with a network of cross-functional partners.

Previous research on design thinking (DT) has focused mainly on describing and explaining observed phenomena rather than manipulating variables within the boundaries of its principles to assess the impact of these changes. DT, as a human-centric problem-solving and innovation method, has varying baseline exposure levels of nondesigners and novices when codesigning. This qualitative research shows how DT can be redesigned to accommodate the inclusion and engagement of novices and nondesigners in the codesign process with enhanced DT method applicability. DT novices and nondesigners are challenged in codesign engagements with others and need an intuitive method that leads them to the same or better design results as a classic DT method. A redesign towards an intuitive DT method for nondesigners puts special consideration on method language, efficiency and cycle time. A case study validates its qualification under real-life circumstances when codesigning with DT novices and nondesigners. Overall, the research demonstrates that DT with regard to nondesigners can be simplified and redesigned for efficiency and effectiveness.

In business processes, gaining customer satisfaction is vital for online retailing. In this way, it is necessary to identify the important factors for attracting and retaining customers in online retailing. Many factors are involved in efficient customer relationship management (CRM) systems. Their efficient implementation needs a deep focus on key customers, proper organization, knowledge management, technology, market, sales, ordering, support, and many other factors. Therefore, this paper examines the effective factors (including innovation management, market knowledge, competitive intelligence, entrepreneurship management, stakeholder management, project management, and business project management) on the efficiency of the CRM systems for online retailing. The data were collected from Digikala employees in Iran. Based on Morgan's table (Table A2 (Appendix)), 248 samples were randomly selected, and questionnaires were sent to employees, where 234 were fully answered. Research data and assumptions were evaluated using SPSS and PLS software. Research findings showed that innovation management (ß = .390, t = 6.426, p < .001), market knowledge (ß = .296, t = 4.864, p < .001), and competitive intelligence (ß = .115, t = 2.190, p < .005) directly impact the efficient CRM systems for online retailing. Stakeholder management (ß = .283, t = 9.713, p < .001), project management (ß = .229, t = 5.458, p < .001), and business project management (ß = .544, t = 11.351, p < .001) are also effective through the mediator variable of entrepreneurial management (ß = .143, t = 2.314, p < .005) on the efficient CRM systems for online retailing.

Industry 4.0 is expected to change competitiveness of manufacturing firms. However, to completely achieve this goal, firms should manage barriers and complexity issues that my hinder its adoption or its effects. For this reason, the study explores, through a literature review, whether and how design theory may be a supporting theory to manage Industry 4.0 adoption and implementation to maximise the opportunities and minimise the risks. The results shows that these research questions require a design approach to innovate not only adopting technologies but reinventing the business practices.

One challenge within idea management of the front end of the design process is the handling of radical ideas, meaning ideas with a high degree of novelty. Companies are approaching radical and incremental ideas frequently with the same methods, although many reasoned claims exists for treating ideas differently according to the degree of novelty. The paper aims to address the fact that ambidexterity does not play any specific role in the front end. Therefore, a framework of an extended idea process model based on the idea of ambidexterity is shown and initial test results are presented.

The concepts of high-velocity, complexity and interdependency are nowadays vividly discussed in design-led innovation management. Design organisations seek to manage innovation in a more dynamic way to ensure competitive advantage and long-term competitiveness. Contextual ambidexterity is advised to be a dynamic capability that can facilitate firms to effectively manage incremental and radical innovation alike. This paper proposes an approach that focuses on the individual and the underlying thinking which bases its foundations on ambidextrous leadership, abductive reasoning and strategic fit.

There is little tolerance for deviation in time, budget and quality in the execution of product development projects. On the other hand, the project environment is gaining complexity. Changes on project scope are daily business. We set up an initial hypothesis, that unplanned changes -newness- has negative impact on projects. We developed and executed therefore a survey about factors belonging to innovation, complexity and newness to test their perceived impact on project success. Our data show a positive correlation between unsuccessful projects and newness, which is discussed in the paper.

Innovation portfolio management (IPM) aims at selecting ideas with regard to their potential for innovation and measuring them considering customer and business value. The evaluation of benefits and risk is especially challenging for disruptive innovation (DI) due to their characteristics such as low comparability to existing technologies and uncertain customer reactions. This paper highlights the lack of approaches to managing DI in IPM and addresses it through a framework that expands the understanding of value-orientation in IPM, allowing for the inclusion of DI.

This paper looks at the positive effects of partial status anonymity in face-to-face co-creation workshops. Results suggest that especially during the early phases of co-creation, i.e. idea generation, participants experience more freedom to express themselves without self-imposed barriers. We observed positive effects in terms of (1) lowering or even suspending the perceived status among team members, (2) increased motivation, (3) freedom to speak and positive disposition to listen, (4) willingness to consider perspectives from other team members.

The ability to successfully conduct radical innovations is mandatory for mature industrial companies that want to remain competitive in the global market. This ability relies on several ingredients, namely: (1) the structuring of the innovation process; (2) managerial principles; (3) methodological tools; (4) the presence of a culture of innovation. This paper reports about the impact of applying the User eXperience-Fuzzy Front End (UX-FFE) model, which brings together the systemic innovation process with the social, economical, and methodological aspects on the outcomes of the innovation process. Firstly, it appears that the operational performance of the upstream innovation process relies on the quality of the social context, intrinsic to the group of co-creators, corresponding to the reported perceived experience. Secondly, the UX-FFE model application, therefore, allows optimizing the upstream innovation process performance. Indeed, we argue that the evaluation of the co-creators perceived experience brings new opportunities to optimize the operational performance of the upstream innovation process. The first part of this paper presents deeper a theoretical model, named UX-FFE, which combines a UX approach with an upstream innovation process (FFE). The main interest of this UX-FFE model is that it allows evaluating the social aspect of the upstream innovation process, which may be detrimental to the success of radical innovation projects in mature companies. The second part presents the results of previous experiments that validated the model. The results allow the design of an instrument dedicated to the evaluation of the user experience of co-creators in the ideation stage. Finally, the third part reports about the experimentation of the UX-FFE in a mature company. Results present the impact of the co-creators' experience on the performance of radical innovation projects.

In this paper, a concept for a community innovation platform is introduced focusing on human behavior of motivation and barriers in the context of product generation development. Building on the state of the art, a three year case study in cooperation with Dr. Ing. h.c. F. Porsche AG is at the core. In the first step of the study, a questionnaire and interviews are used to point out that a new attractive channel for ideas is needed. The three perspectives of users, experts and stakeholders are investigated in order to discover needs and preferences. Based on these findings, in a second step, a software prototype was designed and introduced in a pilot project with more than 200 users. Using a questionnaire and expert workshops, in the final step, this project is evaluated as appealing to the community, and the generated content is demonstrated to be valuable to specific activities of product generation development.

The study analyses the broad sets of factors that influence the innovation adoption process in the environmental, organizational, top managers,’ innovation and user acceptance context. The innovation adoption process is presented as a sequence of stages, progressing from initiation through adoption decision to implementation of an innovation and it is considered at the organizational level. The Delphi survey conducted among 264 experts of a diverse professional and academic experience allowed examining the perceived significance of each factor for the various stages of the innovation adoption process. The results of the analysis show that the considered factors do not affect the innovation adoption process with the same strength but exert varying levels of influence on the subsequent stages. The study discusses the implications of these findings and suggests ideas for future research.