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Book contents
- The Cambridge International Handbook of Lean Production
- The Cambridge International Handbook of Lean Production
- Copyright page
- Dedication
- Contents
- Tables
- Figures and Sidebars
- Preface
- Acknowledgments
- Contributors
- Abbreviations
- 1 Lean Production as the Dominant Division of Labor
- Part I Theories of Lean Production
- Part II Lean Production across Industries
- 7 Challenges to Lean Implementation from a True Lean Toyota Production System Perspective
- 8 Lean Production in the Automotive Industry
- 9 Product and Process Innovation to Power the Lean Enterprise
- 10 Using a Lean Six Sigma Strategy to Be Resilient in the Telecommunications Sector
- 11 Lean Transformation in Healthcare
- 12 The Adoption of Lean Thinking by Legal Services Providers
- 13 Lean in Public Services
- 14 Mass Merchandizing and Lean Production at Walmart, Costco, and Amazon
- 15 Lean Management Systems and the Use of Financial Information
- 16 Lean Workflow and Quality Assurance when Creating Software-Intensive Products and Services
- Part III Lean Production Around the World
- Name Index
- Subject Index
- References
12 - The Adoption of Lean Thinking by Legal Services Providers
from Part II - Lean Production across Industries
Published online by Cambridge University Press: 11 March 2021
- The Cambridge International Handbook of Lean Production
- The Cambridge International Handbook of Lean Production
- Copyright page
- Dedication
- Contents
- Tables
- Figures and Sidebars
- Preface
- Acknowledgments
- Contributors
- Abbreviations
- 1 Lean Production as the Dominant Division of Labor
- Part I Theories of Lean Production
- Part II Lean Production across Industries
- 7 Challenges to Lean Implementation from a True Lean Toyota Production System Perspective
- 8 Lean Production in the Automotive Industry
- 9 Product and Process Innovation to Power the Lean Enterprise
- 10 Using a Lean Six Sigma Strategy to Be Resilient in the Telecommunications Sector
- 11 Lean Transformation in Healthcare
- 12 The Adoption of Lean Thinking by Legal Services Providers
- 13 Lean in Public Services
- 14 Mass Merchandizing and Lean Production at Walmart, Costco, and Amazon
- 15 Lean Management Systems and the Use of Financial Information
- 16 Lean Workflow and Quality Assurance when Creating Software-Intensive Products and Services
- Part III Lean Production Around the World
- Name Index
- Subject Index
- References
Summary
Lean thinking was an unfamiliar concept in the legal industry until 2005. Seeing changes coming in the market, a large United States-based law firm (800 plus lawyers) took the unusual step of exploring process improvement. Within two years it was using a hybrid of lean thinking and Six Sigma® on client projects (D’Amico and Johnson 2015). The 2008 recession increased client interest in lowering the cost of legal services. Other legal services providers began exploring lean thinking. It seemed as if lean thinking might face a growth surge in the legal industry.
- Type
- Chapter
- Information
- The Cambridge International Handbook of Lean ProductionDiverging Theories and New Industries around the World, pp. 294 - 323Publisher: Cambridge University PressPrint publication year: 2021
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