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Service sells: Exploring connections between customer service strategy and the psychological contract
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- Journal:
- Journal of Management & Organization / Volume 14 / Issue 2 / May 2008
- Published online by Cambridge University Press:
- 02 February 2015, pp. 116-126
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- Article
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6 - Transactions in Time
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- Book:
- Rethinking Work
- Published online:
- 05 June 2012
- Print publication:
- 13 February 2006, pp 102-118
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- Chapter
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