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The Conversational Firm: Rethinking Bureaucracy in the Age of Social Media. By Catherine Turco. New York: Columbia University Press, 2016. 272 pp. Appendix, notes, references, index. Hardcover, $37.00. ISBN: 978-0-231-17898-3.
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- Journal:
- Business History Review / Volume 95 / Issue 2 / Summer 2021
- Published online by Cambridge University Press:
- 28 July 2021, pp. 370-372
- Print publication:
- Summer 2021
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- Article
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