This article is the final of a 4-part series transcribed from the discussion taped during the Facility Management session at M&M 2000. It is printed with permission of the Microscopy Society of America. Bulleted paragraphs indicate comments by individuals attending the session.

To get back to billing and cost recovery, one of the problems we continually face in our lab is that people can come through the door with any kind of problem under the face of the earth. We are wide open to any sort of EM research. This entails an awful lot of protocol development.